Viva Tangerine by Wyndham, A Trademark All Inclusive in Cabarete
✅ Staff generally described as very friendly, attentive, and accommodating, with some guests highlighting individual employees by name for excellent service. ✅ The beach is praised for its clean sand and beautiful waves, suitable for windsurfing and other water activities. ✅ The pool areas are well maintained and popular among guests, with afternoon events and evening entertainment adding value. ✅ Complimentary lessons in windsurfing and introductory diving are appreciated, especially by groups focused on water sports. ✅ Family-friendly facilities such as the kids’ club and babysitting services are noted positively. ❌ Numerous guests reported poor room conditions, including cleanliness issues, unpleasant odors, broken air conditioning, leaking bathrooms, and maintenance problems such as broken phones and leaking ceilings. ❌ Food quality received frequent criticism, described by some as inedible or consistently poor; specialty restaurants sometimes required early reservations with limited availability. ❌ Complaints about inconsistent drink quality and bar service, including long lines and rude staff behavior, were common. ❌ Several reviews mention unreliable hot water and multiple power outages during their stay. ❌ Guests highlighted issues with guest services being unresponsive or dismissive, including slow housekeeping and poor management follow-up on complaints.
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Description
Viva Tangerine by Wyndham, A Trademark All Inclusive, is a 3-star resort established in 2003 and located on the northern coast of the Dominican Republic in Cabarete. The hotel offers 273 rooms including Superior Garden and Ocean rooms, quadruple options, and accessible rooms, catering to various guest needs. Guests have access to four restaurants, two bars, and a spa and wellness center with sauna, massage, and jacuzzi facilities. The resort provides numerous activities such as windsurfing with free group lessons, introductory diving courses, beach volleyball, and daily entertainment including themed evenings and dance lessons. The all-inclusive system covers meals and many water and land sports. Complimentary Wi-Fi is available at the reception, and family-friendly amenities include a kids’ club, babysitting services, and cots on request. Despite its diverse offerings and beachfront location, guest reviews are mixed, with praise for the attentive staff and beach but concerns about room cleanliness and food quality.
Location
Viva Tangerine is situated in Cabarete on Carretera Sosua, just 200 meters from Cabarete Beach, providing direct access to a sandy beachfront. The resort lies approximately 14 km from La Union Airport (POP), making it a relatively short transfer for travelers. It is also 3 minutes by car from the city of Puerto Plata. The hotel’s position on the first coastline offers easy access to water sports and beach activities. With multiple on-site restaurants and bars, plus proximity to local attractions, guests can enjoy both convenience and a variety of leisure options without traveling far.
Tips
- If you book a stay here, consider upgrading to a Superior Ocean room, as some guests reported better conditions in these rooms.
- Be prepared for possible issues with hot water and intermittent power outages.
- Bringing your own snacks or dining off-property might be advisable due to mixed reviews about food quality.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Coffeemaker
- Bottled water
- Free Wi-Fi
- Internet access
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Karaoke
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Beach/pool towels
- Next to the beach
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Windsurfing
- Diving
- Darts
- Table Tennis
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 200 m. It takes 3 minutes To the beach!
Hotel territory virtual tour
Video: Kiteboarding Cabarete Viva Wyndham Tangerine
Map
Reviews
The staff is lovely.
The food is great.
I loved the beach, although the waves are huge, so people need to be careful, especially with kids.
Overall, I had a great experience at this resort, with a great price and excellent service.
Staff showed little interest in guest experience and seemed primarily focused on selling timeshares. Guest Services were rarely available, and when they were, they were dismissive and ineffective.
The food was consistently poor and inedible.
This property does not meet even the most basic standards of a hotel. It felt like a mass-processing operation rather than a place focused on hospitality.
I’ll be honest… I came with low expectations, but as we are leaving I’ll be honest and say that I don’t think we’d ever return. The beach is beautiful, the pool is great, the staff are amazing, but the rooms we had (yes, we had to switch rooms more than once) were not great (think leaking AC and water coming out of bathroom pot lights; part of the ceiling came down in our first room) and the food wasn’t that good. I wouldn’t say it was horrible, but I’ve travelled the world and love trying new cuisines (I’ve eaten off street vendors in Bangkok at 2am lol) but the issue here wasn’t that it was ‘different’ from what we were used to. It honestly wasn’t that great. Sunday night my pork kabob was not cooked properly and I chose not to eat any meat after that. The restaurant manager (one of my faves there) was amazing, and dealt with everything, but he can only do so much.
If you get the chance, and you’re already going, I would upgrade to a superior ocean room. I’ve heard they’re much better. We also didn’t have a working phone (security issue) and the toilet didn’t work no matter how many times we asked to have it fixed.
All in all, I don’t have any regrets and we had a great time, and the pool/ocean/staff made things bearable but I wouldn’t return even at the price we paid.
Our check in was 30 minutes late, and the food subpar. The specialty restaurants were subpar and the food was ok-ish.
Recommended
Relaxing by the beach and pool was nice until someone started smoking (and someone was almost always smoking.) There should be a single smoking area off to the side of the main areas.
POIs near hotel
Frequently asked questions about Viva Tangerine by Wyndham, A Trademark All Inclusive
What types of rooms are available at Viva Tangerine by Wyndham?
The hotel offers Superior Garden room, Superior Garden Quadruple room, Superior Ocean room, Superior Ocean Quadruple room, Superior Garden Double room, Superior Ocean Double room, All Together room, All Together Quadruple room, Accessible room, Accessible Quadruple room, and Accessible Double room.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly with a kids' club, babysitting services, and cots available on request. Children of all ages are welcome, though additional fees may apply for children using existing beds.
What water sports activities are included or available at the hotel?
Guests can enjoy free group lessons in windsurfing and introductory diving lessons; certified PADI courses are available for a fee. Other activities include kayaking, catamaran, beach volleyball, water polo, and more.
Are pets allowed at Viva Tangerine by Wyndham?
No, pets and service animals are not allowed at the property.
How far is the hotel from the nearest airport?
The hotel is approximately 14 kilometers from La Union Airport (POP).




















































