Mercure Paris 19 Philharmonie La Villette in Paris
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Hotel opened in 1993, renovated in 2009. In this hotel 169 rooms, 10 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Taxi booking
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Arabic
- Chinese
- Tour assistance
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
Street view
Video: Mercure Paris 19 Philharmonie La Villette, Paris, France
Map
Reviews
The room was in an unacceptable condition: visible mold throughout the room, blood stains on the carpet, cobwebs on the ceiling, and overall poor cleanliness.
When we raised these issues, the hotel manager was unprofessional and stated that having mold in the rooms was “normal.”
There was also a clear lack of organization among staff. The staff did not appear to work well together, and a cleaning staff member openly mentioned that the hotel is dirty because there are not enough staff members to properly clean the rooms.
A refund was initially refused at the hotel level. We only obtained a refund after escalating the issue to country management, and even then it took nearly two months to resolve.
This experience does not meet the standards expected from this hotel brand, and I would not recommend this property.
Coffee machines didn't work well.
But unfortunately, that's where the positives end.
• The room: gloomy atmosphere, outdated decor that's more reminiscent of a mortuary than a hotel room. Worn carpet, old furniture, and a bed advertised as "double" when it was actually a small double bed, completely inadequate for two adults. The mattress was rock hard.
• Cleanliness: hair found in the bathroom and shower, stained towels.
• Comfort: no air conditioning, unpleasant sewer smell, broken refrigerator with only one bottle of water.
• Security: completely open parking lot, no security whatsoever.
• Value for money: clearly disappointing. The price paid is absolutely not commensurate with the service provided.
👉 The only real positive point besides the location: the breakfast staff, very welcoming and impeccable.
In summary: a very disappointing experience. I do not recommend it at all, especially at this price.
There were a lot of authoritarian attitudes, frequent mistakes, etc.
The worst attitude was that interns had to admit to their mistakes.
They said they'd refund the tax calculated for two people,
but they later said they couldn't because of the time difference. I was shocked.
Please pay close attention to payments and invoices.
The bed: just white sheets and 2 bunk cushions like in a simple hotel. No free toiletries. Hair found on one of the towels. Broken sink plug so the water could not drain. And the air extractor did not work.
Not great value for money. Convenient location (near the metro and bus stop and the Zenith)
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Mercure Paris 19 Philharmonie La Villette
How much does it cost to stay at Mercure Paris 19 Philharmonie La Villette?
The cost of staying in Mercure Paris 19 Philharmonie La Villette depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 156 USD. Enter your dates to see the exact offer prices.
Which sights are located near Mercure Paris 19 Philharmonie La Villette?
The nearest sights are: Basilica Sacre-Coeur (4 km), Picasso Museum (4 km) and Palace of Justice (Conciergerie) (5 km)
Which room categories are available in the Mercure Paris 19 Philharmonie La Villette?
You can book Classic Triple room, Classic Family room, Classic Quadruple Family room, Classic Double room, Classic Twin room, Classic Twin Family room, Privilege Family room, Privilege Quadruple Family room, Privilege Double room, Privilege Twin Family room, Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Mercure Paris 19 Philharmonie La Villette?
Check-in at Mercure Paris 19 Philharmonie La Villette is possible from 15:00, check-out is until 12:00.
Does Mercure Paris 19 Philharmonie La Villette have a pool?
No, Mercure Paris 19 Philharmonie La Villette does not have a pool for guests.
Does Mercure Paris 19 Philharmonie La Villette allow pets, and what is the pet fee and weight limit?
Yes, pets are welcome at Mercure Paris 19 Philharmonie La Villette, but we recommend calling ahead to confirm details (e.g., pet size, fees).
What’s the cancellation policy at Mercure Paris 19 Philharmonie La Villette?
The cancellation policy at Mercure Paris 19 Philharmonie La Villette depends on your room type and booking terms.
Does Mercure Paris 19 Philharmonie La Villette offer airport transfers?
No, Mercure Paris 19 Philharmonie La Villette does not provide airport transfers for guests.



























































































