Aparthotel Adagio Access Paris La Villette in Paris

The staff was absolutely unprofessional. On the day we arrived, our room was not ready per check in time. Furthermore, later in the day the receptionist called me to ask me to evacuate the room immediately as he did a mistake from his end and put me in the wrong room. He threatened to displace our stuff into the new room without our consent if we didn’t return back to the hotel and do it our self.

disappointing from start to finish. This place is long overdue for renovations, and basic upkeep seems to have been neglected. The noise was one of the biggest issues. I could hear my neighbors talking at a normal volume as if they were in my room, and street noise was constant. The windows are in very poor condition, offering little to no soundproofing. If it was this bad in the winter, I can’t imagine how much worse it gets when the city is busier in the summer. Cleanliness was also a problem. There was visible dirt next to my bed and in the bathroom, which is unacceptable in any hotel. The bathtub’s wooden panel was peeling off, making the bathroom look even more rundown. While I didn’t need air conditioning during my stay (winter), I can see how the lack of it would be a major issue in the summer. Customer service was inconsistent. The first staff member I spoke to was completely disinterested and made no effort to be helpful. The second person, however, was polite and did everything she could to improve the situation. Overall, this hotel is outdated, noisy, and not well-maintained. For the price and Accpor brand, I expected much better.