Residhotel Villa Maupassant in Cannes

This hotel is the most discusting place I have ever stayed in, firstly who ever is cleaning this place should get fired because the rooms were vile, secondly the photos of the hotel are extremely inaccurate and false if I knew that it looked like that I would have never stepped food inside, first of all check in is super late at 4pm, the room wasn’t cleaned trash wasn’t taken out, floors weren’t cleaned the sheets in the bed smelled, there was no aircon, the light switches didn’t turn on in the bedrooms, the front door was brown and was dragging on the floor when opening and closing it, the bathroom floor was disgusting i had to have shoes on when walking around the apartment, there was mould in the bathroom and a draw fell out as we went inside the bathroom, the bath floor was dirty, stained and tiles all around the apartment were cracked. When I asked the lady in reception to switch rooms and told her everything she firstly wasn’t chocked or sorry she said that all the rooms look like that and that she knows the state of the room and that nothing can be done about that. Honestly please go somewhere else this isn’t a place anyone should spend their money on staying and supporting.

I will take some time to write even more detailed review for this place, but for now:

it was EXTREMELY DISAPPOINTING stay for us.

Inconvenience:

Highly poor customer service and lack of professional communication, limited reception hours, no response on calling them.

3 hours before checkin they sent and email to make payment online otherwise they would not share the check-in details. Then
I called them at least 20 times(during reception hours) but no one picked the call.

I already used my credit card for booking, but they asked me to come to reception between 15:00 to 19:00 to pay for the room, instead of charging my credit card.
They made me come back to hotel just to pay deposit and pay for rooms, disturbing my holiday itinerary in cannes. They made us panic at the last minute before checkin-in.

VERY VERY FRUSTRATING

Accommodation:

Pathetic, old, disgusting bathrooms and toilets, no maintenance at all, the sofa bed was so old that one of the plank came out and my child almost sank into the sofa bed and hurt the elbow.

Toilet flush tank had no lid on that which was disgusting beyond imagination (see photo) and the water was dripping continuously.

Bath tub and sink drains were clogged and water was draining very slowly.

They should remove the word “Hotel” from this listing. Even a private B&B would probably provide better accommodation.

STAY AWAY..!!!

To the owners of this property:

Spend some money and make those apartments worth living.

My god, the absolute worst — and I mean worst — hotel I’ve ever stayed at. Customer service is woeful (for context, there is one receptionist who huffs, sighs and moans whenever you ask for something). The check-in process requires picking up keys left outside for you, which if you book with a Third Party (i.e Navan) they will not share with you. The room was… filthy. Genuinely hadn’t been cleaned in what I assume was weeks. Brown water in the shower. Bugs all over the floor. Please, I am begging you, do not stay here.

No one at front desk except e hours per day. Room was dirty, smells of fish, urine. Mop and bucket in closet. Power went out to the room for several hours. This motel should not be an available listing on *******. I complained to both ******* and the hotel and nothing was done. I checked out two days early and no refund was given. An absolute horrible place to stay. Beware

Basic - no comforts.
Three colleagues stayed here for a week. They nearly checked straight back out when they entered the hotel. Be under no illusion that this is very, very basic. Not the place you would take your family to. It was very run down and not very clean. The price was expensive due to it being the week of MIPIM - so its a shame it was so poor.

Urgent change of Manager
Extremely dirty: 🛀 bathrooms tube, moisture, dirty air extractor, dirty kitchen air extractor end grease..
disgusting.
Urgent needs to change manager and maintenance team
.

very bad district, they rob tourists' cars, unfortunately I made a mistake and stayed with them, according to the advice of the lady at the reception I parked my car on the street, I was told that it would not be a problem. I asked for a parking space, but I was informed that there were no more spaces after an hour had passed when I could cancel for free.
As for the building itself, the price is inadequate and the photos on their website do not correspond to reality, it is dirty, it stinks, and the equipment is falling apart, there were ants in our apartment