Das Lamm Heidelberg in Heidelberg
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Description
In this hotel 15 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Fee: €10.00 (approx. US$11.91) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00-23:00. Check out time: 07:30-11:00.
Services and facilities
- Smoking areas
- Smoke-free property
- Heating
- Garden
- Terrace
- No elevators
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Linens
- Laundry
- Safe-deposit box
- Shoe shine
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Packed Lunches
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- German
- English
- Italian
- French
- Hiking
- Sun Deck
- Parking
- Beach/pool towels
- Event facilities
- Fax and copy machine
- Cycling
- Family/Kid Friendly
- Pets allowed
Street view
Video: Das Lamm Heidelberg, Germany | Travel Facts
Map
Reviews
We booked and paid for 2 Deluxe rooms via Trip.com. When we arrived, they gave us one Deluxe room and another thing they call "apartment" – a stuffy, mould-smelling room in a separate annex, without a bathroom or toilet (see photos).
When we questioned this, it got worse:
First, one staff member claimed the hotel doesn't have 2 Deluxe rooms. When I pointed out there are photos of multiple Deluxe rooms online, he changed his story and said I hadn't booked 2 Deluxe rooms.
Then the "manager" came. He accused me of lying. I showed him my Trip.com receipt and he refused to accept it because it was in English, not German – claiming it wasn't a valid document.
He then said:
They "hate dealing with Trip.com guests"
Trip.com charges them high fees, so he wouldn't help
I should contact Trip.com myself (their support that Sunday evening was just a chatbot)
If I had booked directly, they might have helped – but since I used Trip.com, it was my problem
I even offered to pay extra for a proper room. They refused.
In the end, the three of us had to squeeze into one Deluxe room because the "apartment" was unhealthy to sleep in. We asked for an extra mattress – they refused that too.
If you're considering staying there: be warned.
Parking is only on the street, so there is NO Parking if you show up late. Had to park 15 minutes away walking.
No water in the room.
We had a shared bathroom with other people on the floor.
Our room had a sloped ceiling that was awkward for a small guy and painful for a big guy. The lamps are all on the floor because they can't be on a table with the slope.
Walked stairs to 3rd floor with bags. Very old school.
Summary...
OK to sleep there... Safe and staff are nice but not going out of the way to solve problems or requests.
Check out guy didn't want to be bothered... having personal calls. Left key on the counter.
So...
Lots of expected amenities aren't there so don't be surprised by "No" when you ask about the amenities listed above.
Terrible experience — the hotel couldn’t find my booking and claimed it was a scam. On top of that, the room and hotel had cockroaches. Very disappointing and not recommended.
This is the worst review i have ever left!
Sorry
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Frequently asked questions about Das Lamm Heidelberg
How much does it cost to stay at Das Lamm Heidelberg?
The cost of staying in Das Lamm Heidelberg depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 65 USD. Enter your dates to see the exact offer prices.
Which sights are located near Das Lamm Heidelberg?
The nearest sights are: Neuburg Abbey (4 km) and Landessternwarte Heidelberg-Konigstuhl (4 km)
Which room categories are available in the Das Lamm Heidelberg?
You can book Run of House, Bed in Dorm, Economy room, Economy Single room, Economy Quadruple room, Economy Double room, Standard room, Standard Quadruple room, Standard Single room, Standard Double room, Standard Sextuple room, Standard Family room, Standard Single Family room, Standard Quadruple Family room, Standard Double room with balcony, Standard Double Family room, Comfort room, Comfort Double room, Comfort Quadruple room, Superior room, Superior Single room, Superior Double room, Superior Double room with balcony, Deluxe room, Deluxe Single room, Deluxe Double room, Suite, Family Suite, Single Family Suite, Sextuple Family Suite, Standard Suite, Apartment, Single Apartment, Quadruple Apartment, Double Apartment, Economy Apartment, Economy Single Apartment, Studio, Single Studio, Double Studio, Quadruple Studio, Standard Studio, Cottage, Single Cottage in the hotel. Please check room availability by choosing your dates
Are pets allowed at Das Lamm Heidelberg?
Yes, pets are welcome at Das Lamm Heidelberg, but we recommend calling ahead to confirm details (e.g., pet size, fees).
What’s the cancellation policy at Das Lamm Heidelberg?
The cancellation policy at Das Lamm Heidelberg depends on your room type and booking terms.






























































