Crowne Plaza DUSSELDORF - NEUSS by IHG in Neuss
✅ Guests appreciate the indoor swimming pool and sauna facilities as highlights. ✅ Breakfast is described as delicious and includes fresh fruit, bacon, bread, and cheese. ✅ The rooms are spacious, mostly clean, and some offer nice river or canal views. ✅ Staff are often described as friendly and helpful, with smooth check-in experiences reported. ✅ Convenient parking options and reasonable prices compared to other hotels in the area. ❌ Some guests report noisy and inefficient air conditioning systems in rooms. ❌ Cleanliness issues such as dust, hairs, and unclean rooms were noted by several reviewers. ❌ Customer service inconsistencies, including slow check-in and unhelpful reception staff. ❌ High charges for parking (€24 per night) and breakfast (€19 per person) compared to alternatives. ❌ The hotel location is relatively far from Düsseldorf city center and public transport can be unreliable.
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Description
Crowne Plaza Düsseldorf - Neuss by IHG is a 4-star hotel established in 1982 and renovated in 2008, offering a range of room types from economy to suites, many with river or canal views. The hotel provides amenities including an indoor swimming pool, sauna, fitness center, and a restaurant serving a Western and Continental buffet breakfast. Guest reviews frequently mention the spacious and clean rooms, some with updated interiors and good views of the Rhine river. Services like WiFi, parking (paid), and room service are available. However, some guests noted issues with air conditioning, occasional cleanliness concerns, and mixed experiences with staff service. The hotel charges a deposit of €300 and allows pets with a daily fee. It welcomes children of all ages and offers extra beds or cribs depending on room type. Overall, it suits travelers who prioritize riverside accommodation and comprehensive facilities over a central city location.
Location
Located at Rheinallee 1 in Neuss, Germany, the hotel sits alongside the Rhine river, providing direct river access and scenic views. It is 4 km from the nearest airport station, QDU, and about 2.8 km from Paradiesstrand beach. Nearby dining options include Restaurant Riverbar & Bistro just 34 meters away and Ista Handels GmbH 219 meters from the hotel. Behind the hotel, guests will find a mall suitable for daily shopping needs. Although not in Düsseldorf city center, the hotel is a short drive from the famous Düsseldorf Königsallee shopping street.
Tips
- If you plan to drive, consider arriving early to find free street parking before 7 am to avoid the €24 hotel parking fee.
- For early departures, ask about the option to take breakfast to go.
- Since some guests reported noisy air conditioning, request a room away from elevators or ask about the most recently renovated rooms for a quieter stay.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Continental Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of €300.00 (approx. US$349.34) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €10.00 (approx. US$11.64) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Non-smoking rooms
- Room service
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Shower/Bathtub
- Wardrobe/Closet
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Packed Lunches
- Free Wi-Fi
- Car rental
- Taxi booking
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Tennis court
- Fitness facilities
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg)
The nearest beach is located on the distance of 2800 m. It takes 42 minutes To the beach!
Video: Crowne Plaza Düsseldorf Neuss, ein IHG Hotel, Neuss, Germany
Map
Reviews
I would have expected a free parking at night for the guests, if the street is free too
They did have a possibility to take your breakfast with you if you needed to leave earlier than breakfast time.
If you’re traveling by car, this is a great option — convenient, affordable, and with easy parking. At only €65 per night, it’s a very good deal.
The breakfast doesn’t have a huge selection, but it includes everything you need: fresh fruit, bacon, bread, cheese, and more. Overall, it’s a solid choice for a comfortable stay at a reasonable price.
Good
Highlight Swimmingpool und Sauna
I recently stayed at the Crowne Plaza and overall had a pleasant experience. The staff were welcoming and professional, check-in was smooth.
The room was clean, spacious, and well-maintained, little bit old I muss say, with comfortable bedding and a decent range of amenities.
However, one issue that stood out was the air conditioning. It definitely needs an update. It was quite noisy and struggled to keep the room at a consistent temperature, which affected my comfort. It wasn’t a deal-breaker, but for a hotel of this standard, I expected a more modern and efficient system.
Despite that, I would consider staying here again, especially if the air conditioning gets an upgrade. With a few improvements, this could easily be a top-tier stay.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Crowne Plaza DUSSELDORF - NEUSS by IHG
Does Crowne Plaza Düsseldorf - Neuss have a swimming pool and sauna?
Yes, the hotel offers an indoor swimming pool and a sauna as part of its amenities.
Are pets allowed at the hotel and is there a fee?
Pets such as dogs and cats are allowed on request, with a fee of €10 per pet per day.
What types of rooms are available with river views?
Rooms with river views include Standard room with river view, Standard Single room with river view, Standard Double room with river view, Superior rooms, Deluxe Double room with sea view, Premium room with river view, and several suites with river views.
Is parking included with the room or is there a charge?
Parking is available but it is paid, with guests reporting fees around €24 per night.
What are the breakfast hours and is it included in the room price?
Breakfast is served Monday to Friday from 06:30 to 10:30 and on weekends from 07:00 to 11:00. Additional breakfast fees are not included in the room price and must be paid on-site.

























































































































