Pullman Cologne in Koln
✅ Rooms are spacious and clean with amenities like free minibar items and Nespresso machines ✅ Excellent location within walking distance to the city center and Cologne Cathedral ✅ Breakfast buffet praised for variety, including sweet and savory options and a quick response to special requests ✅ Staff generally described as welcoming and attentive, with prompt room changes when needed ✅ Facilities include a spa, sauna, fitness center, and a rooftop bar with views of the cathedral ❌ Some guests report rude or unfriendly reception staff, especially at check-in and check-out ❌ Parking is either expensive or limited, with some complaints about tight garage spaces ❌ Occasional maintenance issues noted, such as leaking toilets, noisy ventilation, and threadbare linens ❌ Some rooms have small bathrooms with cramped showers or baths ❌ A few guests experienced problems like water outages and inconsistent air conditioning performance
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Description
Pullman Cologne is a hotel constructed in 1971 and renovated in 2008, offering a mix of contemporary amenities and a slightly retro atmosphere. Its room options include Superior Double, Deluxe Double, Domblick Deluxe Double rooms, and Deluxe Double Suites, many featuring city or cathedral views. Guests appreciate the spaciousness and cleanliness of the rooms, which come equipped with features like Nespresso machines, free minibar items, and generous toiletries. The hotel provides a variety of services such as a 24-hour front desk, free parking, spa and wellness facilities including a sauna and massage services, and a restaurant with an extensive breakfast buffet. While service is generally praised for attentiveness and professionalism, some reviews mention occasional issues with front desk attitudes and room maintenance. Located within walking distance of Cologne’s main attractions, Pullman Cologne suits travelers looking for a well-appointed city stay with high-quality amenities and good access to public transport.
Location
Pullman Cologne is located at Helenenstr. 14, approximately a 10-12 minute walk from the Cologne Cathedral and city center. The hotel is about 5 minutes from the nearest tram station, providing convenient public transport options. It sits roughly 14 km from Cologne/Bonn Airport (CGN), making it accessible by taxi or public transit. Nearby dining options include Restaurant Bier-Esel (161 m), La Bodega (182 m), and Maracana Rodizio (202 m), all within a short stroll. The Cologne Beach Club is about 1.85 km away for those interested in waterfront leisure, though this hotel is primarily urban and well-suited for city visitors.
Tips
- Check in early if possible to avoid potential delays or unhelpful front desk experiences noted by some guests.
- Request a room with a city or cathedral view to avoid noisy ventilation or flat roof views.
- Consider bringing your own breakfast or be prepared to pay a premium for the buffet, which some guests found expensive.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Fee: €18.00 (approx. US$20.98) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, UnionPay, DinersClub, Visa, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Express check-in/check-out
- Terrace
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Parking
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 1850 m. It takes 28 minutes To the beach!
Street view
Video: Die besten Hotels in Köln | Pullman Cologne
Map
Reviews
Service: The front desk staff, especially the ladies, were incredibly warm and welcoming, with a friendly attitude during both check-in and check-out.
Facilities: Basic toiletries were provided, and the room had decent soundproofing, making for a quiet night's sleep.
Environment: The hotel is conveniently located not far from the train station and city center, about a fifteen-minute walk, which makes getting around easy. It's also quiet as it's not directly in the bustling downtown area.
clean as well. The staff at reception were so friendly and made my stay so pleasant.
the drinks in the minibar were all free?! yes please!!
the room is clean and service was great. will be back if i’m in the area.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Pullman Cologne
What types of rooms does Pullman Cologne offer?
The hotel offers Superior Double rooms, Deluxe Double rooms, Domblick Deluxe Double rooms, and Deluxe Double Suites.
Is parking available at Pullman Cologne and is it free?
The hotel provides free parking, but some reviews mention expensive or tight garage spaces.
Are pets allowed at Pullman Cologne?
Yes, pets are allowed on request for a fee of €18.00 per pet per night.
How close is Pullman Cologne to the main tourist attractions?
The hotel is about a 10-12 minute walk from Cologne Cathedral and the city center.
Does Pullman Cologne have wellness and fitness facilities?
Yes, it has a spa and wellness center including a sauna, massage services, and a fitness center.
