Breeze Boutique Hotel in Athens

I recently stayed at Breeze Boutique Hotel for 15 nights. While the location is convenient and the hotel is generally clean, there were a few issues that negatively impacted my experience.

Upon arrival, I encountered a serious problem with my reservation. I had booked 15 nights through Trip.com and had received a confirmation with a valid reservation number. However, the hotel’s system only showed a 2-night booking. Despite showing my booking confirmation, the front desk did not accept it and told me I had to email Trip.com to resolve the issue myself. After several emails and much back-and-forth communication, Trip.com eventually sent a confirmation that the hotel finally accepted, and the situation was resolved.

Additionally, the rooms are not well soundproofed. Street noise easily comes through the doors and windows, making it difficult to sleep at night, especially for light sleepers.

Another issue was with the elevator. When you were inside and it moved up or down, it made a noise that was quite disturbing.

While I appreciate the staff’s efforts and understand that booking errors can happen, I believe better coordination with booking platforms and improved sound insulation in the rooms—as well as reducing elevator noise—would greatly enhance the overall guest experience.

Many thanks