Xenodocheio Milos in Athens

I was looking for a five-star hotel in the center of Athens for a family long weekend. We wanted comfort, style, and a good location — and chose Milos.

We booked a suite connected to a standard room, which turned out to be an excellent option for a family of five. The rooms are spacious, with high ceilings, quality furniture, three bathrooms, and plenty of storage space. Everything is in good condition — not quite five-star level, but definitely a very solid four-star plus. Excellent towels and bathrobes, comfortable beds, and nice evening turndown service.

There were a few minor issues in the room, but overall it was fine. However, the lack of a proper reception area is surprising — just a small desk by the entrance and a tiny sofa by the elevator. That’s certainly not what you expect from a five-star hotel.
The elevators are extremely slow, and the gym is small and barely functional.

Restaurant: After breakfast we decided not to return for dinner. If they can’t cook soft-boiled eggs properly, what can you expect for dinner? When you ask for three eggs and are told that “a portion includes two,” it’s almost funny — but not in a good way.

Service: The only truly five-star service we encountered was from the concierge who checked us in — friendly, helpful, and professional. The rest of the young staff often didn’t even greet guests. That’s simply not five-star hospitality.

The hotel has potential and offers great rooms, but the service, restaurant, and organization fall short of the five-star standard. If it were positioned as a high-quality four-star boutique hotel, everything would make perfect sense