Alesahne Beach Hotel in Kamari

Bit disappointed with this hotel. Good points: Great location right on the beach; hotel beach loungers; clean rooms & common areas; friendly staff especially the cleaners & poolside staff; good poolside menu. Bad points: we arrived very late due to flight delay - kitchen closed & we weren’t even offered a dry biscuit! Bizarrely given an upgrade for 2 nights (basically 1 day) & then had to move. I don’t think this was an upgrade, rather our room wasn’t available! Very inconvenient to have to repack; sea view wasn’t great; strange sewage smell in 2nd bathroom; breakfast was very average but waiters were lovely.

This was experience of good and bad for us . We just left the hotel today and there was a few disappointment with it and some good bits . Didn’t start well , firsts you are dropped at a back lane from the hotel and very little guidance to the hotel . We went with easy jet holidays and was grateful for google maps . we arrived late and the gentleman was very nice , checked us in , the room was not what I booked and paid for . I had booked the superior double , on the east jet page and the hotel page this shows a separate room next to the bedroom . Travelling with my daughter aged 20 I thought the space would be handy . When I questioned it I was told it was . It wasn’t it was a normal bedroom . I had emailed the week before to request single beds , again not everyone is travelling as a couple … I find it annoying that it expected that everyone is . At the age of 20 you don’t want to share a bed with your mum !! This wasn’t honoured either after I had asked . Wasn’t going to let it spoil my holiday. There is the woman manager / reception who really shouldn’t me handling guests . She was rude and dismissive and has no idea how to be customer friendly. I had queried the room and the request and basically she wasn’t intrested . There seems to be no manager with experience . The young men who ran the bar were very nice but the bar closes at 10 every single night . Last orders and lights off . They obviously go out after work which is fair enough but they seriously cannot wait to get rid of you . Breakfast was good and the hotel is very clean , sun beds are great and towels . We ate a few times and was very nice . It’s it a great spot , and it’s very cool . Could be so much better with proper customer service and management .