Gartner Hotel

First of all , recieving the guests was so bad and unfriendly. We were so disappointed. Second, the Wifi most of the time disconnected.
The room and the bed are uncomfortable.
The neighborhood is unclean and we felt unsafe. The breakfast is 2 slices of salami and cheese. We wanted to leave this hotel but we couldn't cuz we already paid, the pictures really deceived us.
We enjoyed our time in Budapest but this hotel ruined the joy for us.

It happened last year! - worst experience

I spent one night in Queen Mary Hotel. I chose this place as it is in the VII. Dictrict in Central Budapest. Everyting is just a walking distance away (Andrassy street, Erzsebet square, St. Stephen Church, Vaci street etc).
My room was ready at 2 pm and the recepcionist was very helpful, kind and friendly.
I found my room and the hotel a little bit old-fashioned. But my room was clean and nice.
The bed was alright, nothing special.

The breakfast is just a quick –easy breakfast, a little someting to grab. You can choose from cereal, yoghurt, rolls with marmalade etc and coffee+orange juice+tea.
I would say everything was alright. The employees worked hard to keep up the hotel.
But hotel owner is very different. He is a kind of boss who used verbal abuse on his staff. The owner is pretty rude and a bit agressive and he can loose his temperature so easy. Obviously the owner cant deal with his guest and his staff too.

I can speak Hungarian so I could understand everything and I was pissed off to hear the boss (owner) talking to his recepcionist. I really dont believe that verbal abuse is a way of achieving the good service. The boss was blackmailing the recepcionist and told him „You can pick up your coat now and leave. You do a bad a job here”. And the worst thing is everything happaned just in front of me.
I am sorry but If you have problem with your people try to solve it after the working hours and try to be diplomatic.
Altogether: Location is great, hotel quality is alright, but old-fashioned, staff is excellent, boss is awful.

The worst hotel I've ever been! The staff are very arrogant and rude. Rooms messy ... There is nothing positive, except price and (maybe) location.

The building and rooms are ok. But...
We had broken lightbulbs in both the rooms we had. The wifi is so week that it doesn't cover the room. The safe is located on the floor in the wardrobe. Check out is early (at 10.00) and there is no secure storage room if you want to leave the bags for later pickip. The door to one of the rooms could almost not be closed.