Hotel Mina International in Mumbai

Hotel looks a bit dull in comparison to photos posted . The room was decent sized and clean and staff spoke less but politely . Still I am not really satisfied overall , lobby was not very clean including the passage way to the room . Felt dark with a peculiar smell . May be not for me .

Horrible experience, whether its rolm, service or food rather then a hotel u can call it a dormitory experience in a lodge.

Services and Cleanliness
My stay at the property was disappointing due to several issues. The hotel was not clean, and the staff lacked basic hospitality skills. During my 4-day stay, I repeatedly requested complimentary water bottles, but each time I was questioned about whether | was asking for free ones or extras. On one occasion, I asked for four plates and spoons, and it took nearly 30 minutes and three reminders before they were delivered to my room. Additionally, there was an unusual issue with the key card system: every time I left the hotel, the card would deactivate, and I was unable to enter my room without having it reactivated by the staff. On multiple occasions, I had to wait 20-25 minutes and make two reminders, even when returning at 3 AM, just to have my key card activated. The staff never informed me about this deactivation process, which made the situation even more addition to the previous issues, there were also significant problems with the cleanliness and amenities. The hotel provided very low-quality soap and shampoo, and there was no hand wash or dental kit available. To make matters worse, I encountered cockroaches running throughout the room. The condition of the bedding was also poor, with torn and damaged pillows and bedsheets. Overall, the experience was far from acceptable. Given the numerous issues I encountered, I would never recommend staying at this property. The lack of cleanliness, poor service, and subpar amenities made for an extremely disappointing experience.