The Orchid Hotel Mumbai Vile Parle in Mumbai
✅ Spacious rooms with both bathtubs and separate showers praised in multiple reviews ✅ Rooftop swimming pool and bar noted for great views and pleasant ambience ✅ Friendly and helpful staff consistently mentioned as a positive aspect ✅ Good breakfast buffet and multiple dining options within the hotel ✅ Convenient proximity to Mumbai Domestic Airport Terminal 1, enabling quick transfers ❌ Several guests report the hotel is aging with outdated facilities needing renovation ❌ Complaints about poor air conditioning and lack of mini refrigerators in rooms ❌ Instances of slow and inconsistent room service, including cold or delayed food ❌ Wi-Fi is not free and has connectivity and stability issues in some rooms ❌ Policies such as no outside food allowed and additional charges for bottled water criticized
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Description
The Orchid Hotel Mumbai Vile Parle is a five-star property built in 2005 and renovated in 2011, located just 4 km from Chhatrapati Shivaji Airport. It offers 372 rooms in a seven-story building, including Deluxe, Premier, Executive, Presidential, Club, Mayflower Double rooms, and Orchid Double Suites. Guests can enjoy both indoor and rooftop swimming pools, a spa with massage and sauna services, a fitness center, and multiple dining options including a restaurant and bar. Family travelers will find child-friendly amenities such as a kids' pool, children's menu, and babysitting services. The hotel provides conveniences like 24-hour front desk, concierge, Wi-Fi, paid laundry and car hire, and free parking. Note that pets are not allowed, and check-in begins at 14:00. The Orchid aims to blend comfort and convenience near the airport with a traditional five-star experience, though some reviews note the property’s aging condition and inconsistent service quality.
Location
Located on Nehru Road in Mumbai’s Vile Parle area, The Orchid Hotel is about 4 km from Mumbai’s Chhatrapati Shivaji Domestic Airport (Terminal 1). The airport terminal is within walking distance, simplifying transfers for travelers. Nearby attractions include the St. John the Baptist Church, approximately 3.3 km away. Close to the hotel, within 100 to 270 meters, guests can find several dining options such as Saptak Restaurant and Bar, The Lounge, and Domino's Pizza. The hotel’s rooftop pool offers views of the airport runway, allowing guests to watch planes land and take off without noise disturbance. This location is especially convenient for travelers needing easy airport access.
Tips
- Expect check-in to start after 14:00 and check-out by noon.
- If you rely on Wi-Fi, be prepared for some connectivity issues and consider requesting a different room if problems arise.
- For dining, plan ahead as room service can be slow; alternatively, nearby restaurants like Saptak and The Lounge are within walking distance.
- Note that the hotel does not allow outside food, so budget for hotel dining or on-site options.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental, Halal, Kosher Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 14:00-23:30. Check out time: 00:30-12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Arabic
- Tour assistance
- Library
- Barbecue grill(s)
- Karaoke
- Picnic area
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 2750 m. It takes 41 minute To the beach!
Video: मुंबई का फाइव स्टार होटल । The Orchid Hotel Mumbai Vile Parle । राजकोट से मुंबई हवाई यात्रा #shorts
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Reviews
Services in dining too is very poor, we ordered for tea, coffee and cold coffee for guests it took 45 minutes to serve that too cold tea and coffee it created very bad impression. I asked them to bill it to my room they refused told it's against our policy and you have to pay it here itself, that means you don't have trust in your guest ( never seen like this in any 5 star hotels).
As far as cleaning they don't come and clean on regular basis or change towels you have to call them two or three times then only staff comes.
Basically it has a good ambience but it is not a 5 star hotel.
I visited this place nearly after 15 years, they have degraded rather than improvement.
To keep up the reputation management and staff will have to work very hard.
However the staff is good and polite, would still rate over good score
Clean room
Veey goid service
Hotel looks old, but overall is ok
We ask hotel to arrange the pick up in advance but still have to wait around 30 mins, not sure what went wrong.
But very aging hotel.
Staff very friendly. Thats a big plus.
Room spotless and staff went the extra mile. My flight was changed and delayed the let me keep the room till 3pm such hospitable staff. Roof pool and bars had amazing view
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Orchid Hotel Mumbai Vile Parle
How far is The Orchid Hotel from Mumbai Domestic Airport?
The hotel is located approximately 4 km from Chhatrapati Shivaji Domestic Airport, with Terminal 1 within walking distance.
Does The Orchid Hotel have facilities for children?
Yes, the hotel offers a kids' pool, a children's menu in its restaurants, and babysitting services.
Are pets allowed at The Orchid Hotel?
No, pets and service animals are not allowed at this hotel.
What types of rooms are available at The Orchid Hotel?
Room types include Deluxe Room City/Atrium View Double room, Premier Double room, Executive Double room, Presidential Double room, Club Double room, Mayflower Double room, and Orchid Double Suite.
Is there a swimming pool at The Orchid Hotel?
Yes, the hotel features both an indoor swimming pool and a rooftop outdoor pool with views of the airport.
