The Leela Mumbai in Mumbai
✅ Guests frequently praise the location near the airport and the peaceful hotel grounds. ✅ The staff receive commendations for being friendly, warm, and accommodating, with mentions of smooth check-in and check-out processes. ✅ Rooms are often described as clean, spacious, and elegantly designed, with comfortable bedding and pleasant views of gardens or pools. ✅ Breakfast buffet and the on-site restaurants, particularly Citrus and Great Wall, are highlighted for good quality and variety. ✅ Facilities like the pools, fitness center, and spa contribute to a relaxing stay, with family-friendly amenities appreciated. ❌ Some guests report issues with slow check-in and occasional unresponsiveness from reception staff. ❌ Complaints include slow basin taps, some worn-out furniture, and noise insulation problems in rooms. ❌ Wi-Fi is not complimentary, which surprises some visitors expecting free internet access at a 5-star hotel. ❌ There have been significant concerns regarding booking errors and disputed charges reported by guests, leading to dissatisfaction. ❌ A few guests noted that local car rental services at the hotel can be pricey compared to outside options.
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Description
The Leela Mumbai is a 5-star hotel established in 1986 and renovated in 2004, featuring an eight-story building with 391 rooms. It offers a wide range of accommodations, from Economy rooms to Royal Suites, including family-friendly options and club rooms with balconies. Guests can enjoy both indoor and outdoor pools, a fitness center, sauna, and a spa with massage services available for an extra fee. The property provides facilities such as a restaurant with buffet options, a bar, concierge services, and paid Wi-Fi. Children are welcome, with dedicated kids’ facilities like a children's pool, kids' menu, and babysitting services. The hotel does not allow pets and requires a deposit of approximately $52 per night. Check-in is from 2:00 PM, and check-out is by noon. The Leela Mumbai is known for its classic style rooms and high-quality service, making it suitable for travelers seeking comfort close to the airport.
Location
Located on Sahar Road in Mumbai, The Leela Mumbai is just 2 kilometers from Chhatrapati Shivaji International Airport, making it extremely convenient for travelers. The hotel is near the St. John the Baptist Church, approximately 1.4 kilometers away, a historic site of interest. For dining options outside the hotel, Magnolia Restaurant is only 282 meters away, rated highly by guests. Despite being close to the airport, guests have noted the hotel grounds offer a peaceful atmosphere. The property also benefits from easy access to Mumbai’s new Aqua Line metro service, though some guests mention it is farther from the city center.
Tips
- Plan to arrive after 2 PM for check-in, but if you get there early, the hotel may accommodate early check-in as some guests have experienced.
- Consider bringing your own car rental arrangements as hotel car hire services can be expensive.
- Be prepared to pay extra for Wi-Fi and confirm all booking details carefully to avoid the reported booking errors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is INR 5,000.00 (approx. US$52.28) per night. This property accepts credit cards and cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, AmericanExpress, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Nightclub
- Sun Deck
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Pets Not Allowed
The nearest beach is located on the distance of 4860 m. It takes 73 minutes To the beach!
Video: Luxury Stay at The Leela Mumbai 🇮🇳 | 5-Star Hotel Tour & Experience!
Map
Reviews
We were Not advised of any issue or mistakes during our stay or upon on checkout.
The hotel then took 30,000INR from our credit card that was left on file almost 2 months after our stay, without our permission, which they are refusing to refund, stating that we are responsible to pay for THEIR checkin error.
We have sent all proofs such as booking confirmations and credit card statements proving that we had prepaid bookings, but the hotel management continue to blame us, and lie to us.
They won’t even give us a simple apology for their errors and put this right.
If you feel like getting ripped off, book this hotel, otherwise stay away.
If I could rate this hotel and the way we have been dealt with at -100 I would.
Leela you should feel ashamed at how you have treated fully paying guests who used to be loyal to your brand.
I recently stayed at The Leela Mumbai, and it was an outstanding experience from start to finish. The location is perfect—close to the airport yet incredibly peaceful once inside the property.
The room was spacious, spotless, and elegantly designed, with comfortable bedding and all the amenities I needed. The staff deserve special appreciation: warm, attentive, and always ready to help without being intrusive. Check-in and check-out were smooth and quick.
Dining was another highlight. The food at Citrus was exceptional, with great variety and excellent quality. Room service was prompt and well-presented.
The hotel’s pool, gardens, and fitness center create a relaxing, resort-like atmosphere that makes it easy to unwind after a busy day.
Overall, The Leela Mumbai provides a perfect mix of luxury, comfort, and hospitality. I would highly recommend it and would gladly stay here again.
POIs near hotel
Cafe and Restaurants near hotel
Even the staff is well maintained and behaved....
There's a big terrace which can be lovely when the weather is good. Don't expect any good views from here, except the occasional passing by of a metro rail train.
Frequently asked questions about The Leela Mumbai
What types of rooms are available at The Leela Mumbai?
The hotel offers a broad range of room types including Economy rooms, Standard rooms with city, pool, or water views, Club rooms with balconies, Premier rooms, Executive rooms, various Suites, and Royal Club rooms.
Is the hotel suitable for families with children?
Yes, children of all ages are welcome. The hotel has a kids’ pool, kids' menu, and offers babysitting services. Extra fees may apply for children using existing beds.
Does The Leela Mumbai provide airport transfer services?
Yes, transfer services are available for an additional charge.
Are pets allowed at The Leela Mumbai?
No, pets are not allowed in the hotel.
Is Wi-Fi included in the room rate?
No, Wi-Fi is available for a fee.










































































































