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Gran Melia Jakarta in Jakarta
🌍 Indonesia, Jakarta, Jalan H.R. Rasuna Said Kav X-0
● Center: 2.7 km
☎ Phone: +62 21 5268080Show
✅ Excellent service and staff friendliness highlighted in multiple reviews, with guests recommending the hotel highly. ✅ RedLevel rooms praised for spaciousness and quiet executive lounge. ✅ Breakfast buffet noted for interesting local flavors like tahu gejrot and herbal jamu drinks. ✅ Free upgrades and attentive fulfillment of special requests, including room preferences and check-in/out timings. ✅ Good security and safety measures appreciated by guests, along with a variety of dining choices and well-maintained facilities. ❌ Several reviews mention poor breakfast service during peak holiday periods, including slow buffet replenishment and insufficient table cleaning. ❌ One review noted that food quality at breakfast was not tasty. ❌ A few guests expressed dissatisfaction with restaurant staff friendliness and service warmth. ❌ Some rooms appear somewhat dated despite overall hotel upkeep.
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Rooms and prices
2 guests
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Premium Double room
Family room with bathroom
Beds:
117 USD
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Premium Quadruple room
Family room with bathroom
Beds:
126 USD
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RedLevel Double room
Private bathroom
Beds:
160 USD
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Deluxe Double room
Private bathroom
Beds:
184 USD
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Grand RedLevel Premium Double room
Family room with bathroom
Beds:
184 USD
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RedLevel Double Junior Suite
Private bathroom
Beds:
197 USD
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Deluxe RedLevel Double Junior Suite
Private bathroom
Beds:
209 USD
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Grand RedLevel Double Suite
Private bathroom
Beds:
229 USD
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2 Bedrooms Interconnecting RedLevel Suite
Wireless internet, air conditioning and minibar
Beds:
395 USD
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3 Bedrooms Interconnecting RedLevel Suite
Wireless internet, air conditioning and minibar
Beds:
463 USD
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Presidential RedLevel Double Suite
Private bathroom
Beds:
906 USD
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Master Double Suite
Private bathroom
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1 Bedroom Master Premium Double Suite
Family room with bathroom
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Description
Gran Melia Jakarta is a five-star hotel established in 1996 and renovated in 2003, featuring 334 rooms spread across a 16-floor building. Guests can choose from a variety of room types including Premium Quadruple, various RedLevel suites, and Presidential suites. The hotel offers free Wi-Fi, an outdoor pool, and extensive dining options with four restaurants on-site. Fitness and leisure facilities include two tennis courts, a fitness center, and a spa area with sauna, steam bath, and massage services available for a fee. Business travelers will find well-equipped conference and banquet halls. The hotel’s high ratings highlight cleanliness (9/10), excellent services (10/10), and attentive staff. The RedLevel rooms receive particular praise for their spaciousness and quiet executive lounge. This hotel combines a comprehensive set of amenities with a strong Southeast Asian design influence.
Location
Located in the Kuningan area of Jakarta, Gran Melia is 6.6 km from the city center and 2.6 km from the Bendungan Hilir metro station, providing convenient access to public transportation. The hotel is about 23 km from Soekarno-Hatta International Airport and 7 km from Halim Perdana Kusuma Airport. The surroundings include embassies and government buildings, making it a quiet and secure area. Nearby dining options include Cafe Gran Via just 31 meters away, and restaurants such as PEPeNERO Kuningan and Taste Of Argentina within 270 meters, ideal for exploring local and international cuisine.
Tips
- Consider booking RedLevel rooms for a quieter and more spacious experience with access to an executive lounge.
- If you plan to have breakfast during busy holiday periods, allow extra time as service can slow down.
- Take advantage of the hotel's free parking and proximity to public transport to explore Jakarta easily.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 05:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, UnionPay, DinersClub, JSB, AmericanExpress, MasterCard
- Check in time: 14:00. Check out time: 12:00-14:00.
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Services and facilities
General
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Electric car charging
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Coffeemaker
- Bottled water
- Kettle
Internet
- Free Wi-Fi
- Internet
Transfer
- Car rental
- Airport transportation
- Taxi booking
Languages Spoken
- Spanish
- English
- Multi-language staff
- Japanese
- Chinese
Tourist services
- Tour assistance
Recreation
- Sun Deck
Parking
- Offsite parking reservations required
- Parking nearby
Pool and beach
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Tennis court
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Children swimming pool
Pets
- Pets Not Allowed
Video: Let's Check In At The Gran Melia Jakarta Hotel | Jetset Times
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Reviews
27.04.2026
It’s so nice hotel rely .. Excellent service & staff 👌
High recommended
High recommended
14.03.2026
The hotel boasts a strong Southeast Asian decor with five-star quality. The Red Level room is spacious, and the executive lounge is quiet. There are abundant facilities and a wide selection of restaurants. I've tried both the Chinese and Japanese options.
15.02.2026
Clean hotel, friendly stuff but the food is not tasty on the breakfast
11.02.2026
Nice stay at this hotel. The room was clean and comfy, staffs were helpful ! :)
27.01.2026
Lovely experience at Gran Melia. The breakfast buffet is great with interesting local flavours not found elsewhere in other hotels, such as tahu gejrot (fried tofu with sweet spicy sauce) and herbal jamu drinks.
20.01.2026
For staycation, we book this hotel with redlevel benefits for two nights. The location is great, in Kuningan area surrounded by so many embassies, very quiet and safe. It is closed to couple important hubs for mass transportation.
The redlevel benefits is recommended, especially when you stay for multiple nights. Cozy vibe, good food and beverage, kind service.
The room is spacious and clean. And the service is great and timely.
Will be back if l have the chance
The redlevel benefits is recommended, especially when you stay for multiple nights. Cozy vibe, good food and beverage, kind service.
The room is spacious and clean. And the service is great and timely.
Will be back if l have the chance
08.01.2026
My first stay here was excellent, and I highly recommended this hotel to my friends visiting Indonesia. However, during my second visit, which happened to be over New Year's Eve, the breakfast service was incredibly poor, likely due to the large number of guests.
The staff's training seemed completely inadequate. An employee confidently led us to a table, only to stop halfway, realize the previous guests had just left, and the table hadn't been cleaned yet.
While they were cleaning, they asked us not to leave our seats, otherwise, the table would be given to someone else. So, we had to stand next to the table and watch them clean it. That in itself was fine, but the placemats weren't replaced, just wiped down. They were about to place new cutlery directly on placemats that the previous guests had used. It took me reminding three different service staff members, and eventually getting upset, before they finally changed them.
Replenishing the food at the buffet and essential items like cups and cutlery was very slow. With so many people, there was very little left to eat.
In conclusion, this hotel usually maintains a good standard, but during peak holiday periods with large crowds, the staff's lack of training and capability becomes glaringly obvious.
The staff's training seemed completely inadequate. An employee confidently led us to a table, only to stop halfway, realize the previous guests had just left, and the table hadn't been cleaned yet.
While they were cleaning, they asked us not to leave our seats, otherwise, the table would be given to someone else. So, we had to stand next to the table and watch them clean it. That in itself was fine, but the placemats weren't replaced, just wiped down. They were about to place new cutlery directly on placemats that the previous guests had used. It took me reminding three different service staff members, and eventually getting upset, before they finally changed them.
Replenishing the food at the buffet and essential items like cups and cutlery was very slow. With so many people, there was very little left to eat.
In conclusion, this hotel usually maintains a good standard, but during peak holiday periods with large crowds, the staff's lack of training and capability becomes glaringly obvious.
08.01.2026
My first stay here was excellent, and I highly recommended this hotel to my friends visiting Indonesia. However, during my second visit, which happened to be over New Year's Eve, the breakfast service was incredibly poor, likely due to the large number of guests.
The staff's training seemed completely inadequate. An employee confidently led us to a table, only to stop halfway, realize the previous guests had just left, and the table hadn't been cleaned yet.
While they were cleaning, they asked us not to leave our seats, otherwise, the table would be given to someone else. So, we had to stand next to the table and watch them clean it. That in itself was fine, but the placemats weren't replaced, just wiped down. They were about to place new cutlery directly on placemats that the previous guests had used. It took me reminding three different service staff members, and eventually getting upset, before they finally changed them.
Replenishing the food at the buffet and essential items like cups and cutlery was very slow. With so many people, there was very little left to eat.
In conclusion, this hotel usually maintains a good standard, but during peak holiday periods with large crowds, the staff's lack of training and capability becomes glaringly obvious.
The staff's training seemed completely inadequate. An employee confidently led us to a table, only to stop halfway, realize the previous guests had just left, and the table hadn't been cleaned yet.
While they were cleaning, they asked us not to leave our seats, otherwise, the table would be given to someone else. So, we had to stand next to the table and watch them clean it. That in itself was fine, but the placemats weren't replaced, just wiped down. They were about to place new cutlery directly on placemats that the previous guests had used. It took me reminding three different service staff members, and eventually getting upset, before they finally changed them.
Replenishing the food at the buffet and essential items like cups and cutlery was very slow. With so many people, there was very little left to eat.
In conclusion, this hotel usually maintains a good standard, but during peak holiday periods with large crowds, the staff's lack of training and capability becomes glaringly obvious.
01.01.2026
Room823: I got free upgrade to Grand suite king. All my special request are met by the hotel. Such as Smoking room, near lift lobby and early check-in and late check-out. What Impressed me a lot was the safety & security of this hotel. Good location. Lovely breakfast. Their staff are super super friendly & helpful. They always greet & smile at you. Overall i rate Gran Melia Jakarta 11 out of 10. They have done extremely beyond their professional level. Once again a big Thank you to Agnes, Rebecca, Anna, Tasya, Tyas, Room service & House keeping team for making my stay so meaningful during this festive season. Keep up your good work Gran Melia Jakarta!! Yes i will return again to this hotel!
11.12.2025
Good and excellent
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POIs near hotel
Youth Advancement Monument (48 min)
The Youth Advancement Monument celebrates the spirit and progress of Indonesian youth in Jakarta.
Elemen Estetik (4 km)
Elemen Estetik is a monument in Jakarta representing artistic and cultural elements.
RPTRA Cikini (4 km)
RPTRA Cikini is a community theme park offering green space and recreational facilities in Jakarta.
Monumen '66 (4 km)
Monumen '66 commemorates the Tri Tuntutan Rakyat demands made on January 10, 1966, reflecting Indonesia's political history.
Welcome Monument (4 km)
The Welcome Monument symbolizes the spirit of Jakarta's hospitality and is a landmark for visitors arriving in the city.
Cafe and Restaurants near hotel
Cafe Gran Via (0 min)
Jl. H. R. Rasuna Said No.Kav X-0, RT.5/RW.4, Kuningan Tim.
Reviews24.12.2017
Very nice staff, many delicious foods in the buffet section. My main complain is the pasta which tastes weird but overall recommended
17.12.2017
While it was once one of the most popular 5-stars hotel buffet in town, I think they have lost the charisma. I went after a while for their thematic buffet dinner - seafood & steak. They are trying to keep up the variety of menu with different stations - indian, chinese, indonesian, spanish and live cookings (pasta, noodle, carvery and bbq).
Unfortunately, for getting the theme of the night, seafood or beef mongolian style bbq they could not keep up with the guests, you had to stand queuing for 10 - 15 mins until you are served, just like queuing for food at wedding reception.
Taste of all food for me is just ok, nothing outstanding except the roast duck which they are known good at.
I picked a salak (snake fruit) which cannot be eaten because it is far over riped. I believe again for a 5-star hotel they should apply strict QA for serving the food.
Unfortunately, for getting the theme of the night, seafood or beef mongolian style bbq they could not keep up with the guests, you had to stand queuing for 10 - 15 mins until you are served, just like queuing for food at wedding reception.
Taste of all food for me is just ok, nothing outstanding except the roast duck which they are known good at.
I picked a salak (snake fruit) which cannot be eaten because it is far over riped. I believe again for a 5-star hotel they should apply strict QA for serving the food.
03.10.2017
Breakfast buffet is large with at least 7 stations. I'll try to list them: Indian station with puri, dosai and chutney and sambar. Japanese station with a full range of Japanese breakfast things including chawanmushi. Chinese station with fried noodles and noodle soup made to order. Egg station, Western station with cold cuts and sausages. Juice bar and fresh pastries. Mexican station with chur rose. Fresh pancakes and waffles. Cut fruits and yoghurt. Good spread.
03.09.2017
Old hotel with great food selections. Central air conditioning must be improved
18.07.2017
Very large variety of different cuisines, the prices are too high for the quality of food served
Restaurant «PEPeNERO Kuningan - Jakarta» (4 min)
Jl. H. R. Rasuna Said, Block X-5 Kav.1-2, Menara Karya Building Lt. 1, RT.1/RW.2, East Kuningan
Reviews22.01.2018
relatively affordable Italian restaurant fits for business dining.
21.01.2018
Great place for Italian food lovers
31.12.2017
Nice food as always
20.11.2017
Good place to gather for groups. Standard food. Quite weekdays. At the entrance of the tower, traffic at evening no matter weekday or weekend (weekend less). Easy parking outside. They have reasonable selection collection of wines, food menu is limited, however not bad. Nice, kind and attentive staff, internet available only inside, outside of the door internet was not accessible. Worth going more than once, unlike few other places it is not exaggerated, simple yet nice seating options, whether you are group or 2. Clean and neat place. Go and have a try, next time I will add photos too
12.11.2017
One of my favorite Italian restos in jakarta
Restaurant «Taste Of Argentina Jakarta» (4 min)
Jalan Taman XII, Blok M5/10, Kuningan, Jakarta, RT.5/RW.4, Kuningan Tim.
Frequently asked questions about Gran Melia Jakarta
What types of rooms does Gran Melia Jakarta offer?
Rooms available include Premium Quadruple room, RedLevel Double room, Premium Double room, Deluxe Double room, Grand RedLevel Premium Double room, RedLevel Double Junior Suite, Deluxe RedLevel Double Junior Suite, Presidential RedLevel Double Suite, Master Double Suite, 1 Bedroom Master Premium Double Suite, Grand RedLevel Double Suite, 2 Bedrooms Interconnecting RedLevel Suite, and 3 Bedrooms Interconnecting RedLevel Suite.
Is Wi-Fi included at Gran Melia Jakarta?
Yes, Wi-Fi is available free of charge throughout the hotel.
Are pets allowed at this hotel?
No, pets and service animals are not allowed at Gran Melia Jakarta.
What are the check-in and check-out times?
Check-in starts at 14:00, and check-out is until 12:00.
What sports and wellness facilities are available on-site?
The hotel has two tennis courts, a fitness center, an outdoor swimming pool, a sauna, a steam bath, and offers massage services for an additional fee.
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