Fairmont Jakarta Hotel in Jakarta
✅ Many guests praised the comfortable, spacious rooms and high cleanliness rating of 10/10. ✅ The hotel's location next to Plaza Senayan and close to the GBK Indonesia Arena was highlighted as very convenient. ✅ Guests appreciated the friendly and attentive staff, with several mentioning helpfulness in handling parcels and early access to facilities. ✅ Breakfast received positive remarks for quality and variety, despite some complaints about queues. ✅ The open pool and gym facilities were well received, especially for guests attending events nearby. ❌ Some guests noted poor soundproofing with street noise and noise between rooms being audible. ❌ There were complaints about breakfast service delays and the quality variations when redirected to a secondary restaurant. ❌ A few reviews mentioned that not all lobby staff were consistently helpful. ❌ Some older room interiors were noted despite the hotel’s overall modern construction.
Rooms and prices
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Description
Fairmont Jakarta Hotel is a five-star property built and renovated in 2015, featuring 488 rooms across a 32-story building. Guests will find a spacious open-air swimming pool, a sauna, and a spa center offering paid treatments and massages. The hotel has a variety of room types, including suites and Fairmont Gold options, catering to different preferences. Facilities include free Wi-Fi, a restaurant with buffet service, a bar, a shared kitchen, and free parking. The hotel offers 24-hour front desk service, currency exchange, and luggage storage. Soundproof rooms and family-friendly accommodations are also available. Check-in begins at 14:00 and check-out is until 12:00. The hotel allows pets, but service animals are not permitted. Overall, it combines premium comfort with practical amenities in Jakarta’s vibrant area.
Location
Fairmont Jakarta is located 6.2 km from the city center and just 582 meters from Senayan metro station, which makes it convenient for getting around the city. The hotel is 19 km from Soekarno-Hatta International Airport and 11 km from Halim Perdana Kusuma Airport. Nearby attractions include the Youth Advancement Monument at 825 meters and Kidzania children’s city close by. The hotel also connects directly to Plaza Senayan mall via an underground tunnel, providing easy access to shopping and dining options such as the nearby Chatter Box restaurant, 297 meters away.
Tips
- Expect some noise from street traffic due to limited soundproofing, so request rooms away from the main road if sensitive.
- Take advantage of the direct underground connection to Plaza Senayan for shopping and dining.
- If attending events at GBK Indonesia Arena, the hotel’s location is a convenient 10-15 minute walk.
- Book breakfast early to avoid queues or consider alternative dining times.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Vegan, Vegetarian Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is IDR 1,000,000 (approx. US$59.44) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: There is no age limit for checked in guests.
- Paying at the hotel: UnionPay, AmericanExpress, MasterCard, Visa, JSB
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Hairdryer
- Bathtub
- Shower
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Common kitchen
- Restaurant
- Restaurant (buffet style)
- Kitchen
- Bottled water
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Taxi booking
- English
- Multi-language staff
- Chinese
- Tour assistance
- Library
- Bike rental
- Nightclub
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Business center
- Conference Hall
- Cycling
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
Video: Berenang di Kolam Air Hangat Fairmont Hotel Jakarta
Map
Reviews
Cozy and clean, delicious breakfast and room service.
Some staff at lobby not really helpful.
Fairmont Jakarta known as No.1 Gourmet Hotel in Jakarta. Totally disagree. The 5-star hotel restaurant not ready to receive the guest in the morning, long queue to have breakfast at the main restaurant (Spectrum). We’ve sent to another restaurant (1945) that look like a pop-up restaurant with poor variations, not really suitable for 5-star hotel as best gourmet hotel in Jakarta.
POIs near hotel
Cafe and Restaurants near hotel
Basically, Chatter Box serves Asian hawkers food. Some of the fave menus are Fried Kwee Tiawand Hainan Chicken Rice.
Others are alright.
Ambiance
Quite good but nothing special.
Services
Waiters are okay. Important notes: DO NOT go here if the restaurant is full. You will be ignored by the waiters, orders weren't delivered, waiting for bill, etc. It seems they can't manage if the place is full.
The situation is really different if the place are not jammed packed.
My total bill is Rp 82.005. The cashier said the total bill is "Rp 82.000".
I paid Rp 100.000 in cash and she gave me change of Rp 17.000 only. I did not notice at that time.
When she asked "do you want the receipt", I said "yes please". Then as weird as she can be, she gave me the receipt with additional Rp 500 ??!!
When I saw the receipt, my change suppose to be "Rp 17.995".
I don't want to waste my time arguing with the cashier, also this matter should be brought to the higher management level, not to them.
It's not that I am desperate for that Rp 495, but as a long established restaurant, Chatterbox should educate their employee with standard hospitality. It's just basic!
This kind of manner, bring down your value in a customer eye! What a shame!
Frequently asked questions about Fairmont Jakarta Hotel
How far is Fairmont Jakarta Hotel from the nearest metro station?
The hotel is 582 meters from Senayan metro station.
Are pets allowed at Fairmont Jakarta Hotel?
Pets and service animals are not allowed at this hotel.
What types of rooms are available at Fairmont Jakarta Hotel?
Room types include Room, Fairmont Gold room, Double room, Fairmont Gold Double room, Deluxe room, Deluxe Fairmont Gold room, Deluxe Double room, Deluxe Fairmont Gold Double room, Double Suite, Fairmont Gold Double Suite, 2 Bedrooms Signature Suite, 1 Bedroom Signature Double Suite, Presidential Double Suite, 2 Bedrooms Sky Suite, Sky Double Suite, and 1 Bedroom Sky Double Suite.
Does the hotel offer airport transfer services?
Contact the hotel directly for current details.
Is breakfast included and what options are available?
Breakfast is served as a buffet from 07:00 to 10:00 daily with American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Vegan, and Vegetarian options. Additional breakfast fees apply and are not included in the room price.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 177 USD The best time to book is August 23, with rates starting from 176 USD





















































































