De Cardo Hotel in Jerusalem

I wanted a refund! We didn’t stay there’s a war.

AVOID AT ALL COSTS.
De Cardo's rooms are unhygienic, unsafe, and with unresponsive customer service to handle the inevitable issues.
We had booked a room here for 4 consecutive nights, to be followed by another 2. When we arrived at 8am, despite their information claiming the desk was staffed at 8am, we waited until 9:30am and there was still no one there. Multiple guests were waiting to check out but couldn't.
When we were finally able to check in at 3pm (on erev Shabbat, leaving no time), the bathroom reeked of mold causing my partner a severe allergic reaction.
The hot water heater is suspended over the toilet seat by two rusty brackets, violating every building health and safety code in existence and one bad day away from crushing a guest to death on the toilet.
We then woke up the next day to discover the deadbolt had jammed, trapping us in the room overnight. After contacting the phone number provided by the hotel (no staff are present overnight), it took 3 hours for them to unlock it.
We were then refused a refund as evidently the hotel does not consider the health nor safety of its patrons a priority.

This hotel was horrible, there was bugs and it was dirty the tv wasnt working, and the ac was not working so well, the ceiling was falling apart, some of the lights didn't work and the shower head didn't work, im am very very disappointed

Location good , but room was out dated and not reday 1.5 hours after original check in time.
Even after 3 hours whe we came back still not clean and not ready

The location was amazing! Walking distance to centers, Mamila & The Kotel. The room was super cute, but the shower & bathroom were in bad shape. Also, the TV remote was no where to be found & since the front desk person wasn’t there from 11 PM - 10 AM so I could not watch TV.

Terrible terrible stay. I wouldn't stay there even for free. The rooms are falling apart, the noise level was out do this world, we could hear people literally screaming throughout the night. Stay away, unless you don't like to sleep.