De Cardo Hotel in Jerusalem
✅ Great location within walking distance to key sites like Jaffa Gate and the Old City. ✅ Friendly and helpful staff noted in multiple reviews. ✅ Stylish and well-designed rooms offering sufficient space for families. ❌ Some guests reported serious maintenance issues such as moldy showers and leaking bathrooms. ❌ Front desk availability is inconsistent, with reports of long waits and no overnight staff. ❌ Noise disturbances from nearby construction and hall fire alarms were noted. ❌ Difficult to find entrance requiring a PIN and access through an unmarked gate.
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Description
De Cardo Hotel is a small 3-star hotel located in the ancient city of Jerusalem, offering a range of room types from Standard to Deluxe Cottages and various suites. The hotel was rated 7.5 out of 10 overall, with cleanliness, amenities, location, and service all rated at 8 out of 10 by guests. It provides Wi-Fi, luggage storage, a bar, and a tour desk among its facilities. The rooms are described as stylish with comfortable amenities, though some reviews point out issues with maintenance and hygiene. The hotel does not allow pets and check-in is after 15:00 with check-out by 11:00. Additional services include a designated smoking area, lift, and facilities for disabled guests. It is situated 54 km from Ben Gurion International Airport and welcomes children of all ages.
Location
De Cardo Hotel is located at Uzi (Yekhezkel) Khason St 7 in Jerusalem, less than 700 meters from the notable Jaffa Gate and the Tower of David. The Church of the Holy Sepulchre is about 1 km away, while Mount Zion lies 1.4 km from the hotel. Nearby landmarks like Mamilla Pool are just 266 meters away. For dining, guests find several options within 300 meters, including Restaurant Roza and Cafe רולדין. The hotel is conveniently close to the Old City and major tourist sites, making it a practical base for exploring Jerusalem.
Tips
- Ask for the PIN code before arrival to access the entrance smoothly.
- Expect the front desk to be unmanned during late night and early morning hours.
- Bring your own toiletries and hair dryer due to limited amenities and maintenance issues reported in bathrooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Breakfast not provided
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Smoking areas
- Ticket assistance
- No elevators
- Reception desk
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Free Wi-Fi
- Tour assistance
- Pets Not Allowed
Street view
Map
Reviews
The room is good, the reception is not always manned.
De Cardo's rooms are unhygienic, unsafe, and with unresponsive customer service to handle the inevitable issues.
We had booked a room here for 4 consecutive nights, to be followed by another 2. When we arrived at 8am, despite their information claiming the desk was staffed at 8am, we waited until 9:30am and there was still no one there. Multiple guests were waiting to check out but couldn't.
When we were finally able to check in at 3pm (on erev Shabbat, leaving no time), the bathroom reeked of mold causing my partner a severe allergic reaction.
The hot water heater is suspended over the toilet seat by two rusty brackets, violating every building health and safety code in existence and one bad day away from crushing a guest to death on the toilet.
We then woke up the next day to discover the deadbolt had jammed, trapping us in the room overnight. After contacting the phone number provided by the hotel (no staff are present overnight), it took 3 hours for them to unlock it.
We were then refused a refund as evidently the hotel does not consider the health nor safety of its patrons a priority.
Even after 3 hours whe we came back still not clean and not ready
I stayed alone and travelled alone and it was great experience for me :)
This property has a perfect location in Jerusalem. It’s walkable to the main sites and very close to the city rail line.
The apartment is really well designed and truly makes the most of its size. We were a family of 5 and felt spacious enough.
The downside of the stay was the communication before our arrival. It was pretty difficult to reach them via email or phone but eventually everything worked out fine
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about De Cardo Hotel
Are pets allowed at De Cardo Hotel?
Pets are not allowed at De Cardo Hotel.
What are the check-in and check-out times?
Check-in is after 15:00 and check-out is by 11:00.
Does the hotel provide breakfast?
Breakfast is not provided at this property.
How close is De Cardo Hotel to Jerusalem’s main historical sites?
The hotel is 700 meters from Jaffa Gate and the Tower of David, 1 km from the Church of the Holy Sepulchre, and 1.4 km from Mount Zion.
Is the hotel suitable for families with children?
Children of all ages are welcome; cribs and extra beds can be added for a fee.
