Marelive - CDSHotels in Torre Dell'Orso

Nice clean and modern rooms, can’t fault that, and the pool area is nice. Good size outdoor space with table and chairs and clothes airer. Nice we come in reception when we arrived, but that is all the positives. The snack bar menu only served for a limited time st lunch. The food was terrible. No more than 1 star quality. The staff are extremely rude and unhelpful. Music blaring from the pool bar with guest singing loudly and dancing which was encouraged by the bar staff. Not all of us want to listen to blaring music while relaxing round the pool The mini bar in the room was empty bar one bottle of water between 2?. 3 eros to get your pool towel washed. Then we came to dinner. What a disaster and a complete rip off at €30 each. We did not want to hop back in the car so decided to have it. Disgusting. the salad bar was a bowl of chopped bitter tomatoes, corn and iceberg lettuce, one of the pastas was like eating a can of spaghetti hoops. The main meal of tempura cod was slightly better, although the sauce way to rich. Puddings were. ot geat. Ice cream had bits of ice in it. All in all really bad, and the waiters not nice. The woman behind the pool bar was really sharp too.

Just arrived, nice modern hotel very clean staff very friendly and helpful, However, we came here to relax, the music at the pool bar is blasting with a family having taken over and singing loudly and playing volleyball in the pool. Not being a spoilsport, but they should show respect to all guests, not a handful. The staff shouldn’t give in to their requests, and be firm. Lunch was poor

Honest review .... Amazing rooms spacious and modern. Pool very little sun shade and umbrellas. But OK. Our first day we experienced loud music from the bar. The second day was much better. Maybe someone had complained. The staff are stretched which is obvious. They do not appear happy of which I am not suprised about. I didn't eat here but hearing people's comments around the hotel I am pleased we haven't. Guests had ordered food and it came after one hour of waiting and then when it arrived it was cold. What we experienced was a dirty bar and tables covered in wasted food. My main concern on this trip was the life guard would rather help behind the bar than do her job which is rather worrying. Thankfully we are touring and only stayed 3 nights. Another issue we had was I requested an Iron the receptionist proudly announced that they didn't have any and also went on to say and we don't even have laundry facilities. I asked concierge if we could purchase an iron of which directions were given. I would recommend staying at another hotel until they change things. Sorry CDS. But you need to improve ... definitely not worthy of the 4 stars.

Great hotel, terrible location. I booked through a tour company and was completely misledregarding the hotel facilities- no shuttle and no public bus so stuck in the middle of nowhere. Nearest town is a 30 minute walk and is a dump. The local beach there is great and is walkable from the hotel