Hotel Fonzari in Grado

Worst Experience we ever had . Supposed to be hotel with 4 stars I won't give him 2 star. small room small shower not clean air condition don't work TV no English Channel, gym old broken no equipment .manager say if you don't like it don't come here . booking don't give money back. system is rigged.

Generally to all considering this hotel - try to avoid. It's not worth the money, try any other hotel in the area. 1. Check-in / check-out - reception was good and smooth. 2. Parking service - very helpful, thank you very much! 3. The location is good: the city center. That's it for the good part, now the bad part. 1. Rooms are old and outdated. Beds are old, sofa was old, everything is 2000. Got no issues with the old style hotel but, some furniture is simply broken or extremely used. In my room there was a boiler installed in the closet. Was generating heat and noise. The bed frame was broken... Was twice fixing it myself, last time I gave up. Lots of drilled tiles, glue and cracks all over the bathroom. Like someone was doing repairs (which is understandable, and appreciated) but did not try to make it look nice after repair was done. 2. Last night before departure some strange insect appeared in the room. Felt like a radioactive cockroach from fallout or cockamouse from how I met your mother. It went back to the ventilation so I had to sleep with the lights on. I am not joking - it was huge, not a small bug. 3. The pool was closed. Yup. That's it. The hotel that has a pool has closed the pool because it's not ready for the season yet. No notice on the website or at any booking services. Talked at the reception, they advised me to write an official complaint... Did that - 3 weeks of silence. That brings me to the conclusion that hotel staff do not care about their reputation - they care only about income. If so one more reason to stay away. 4. Breakfast was so so. One morning we decided to have breakfast at the restaurant nearby :) Overall, guys seriously pick another hotel in the area. Do not bother with this one, there should be better options from the owners that care about their hotel, customers and reputation. This one does not, which is sad because it feels like the hotel was great 20 years ago.

Generally to all considering this hotel - try to avoid. It's not worth the money, try any other hotel in the area.

1. Check-in / check-out - reception was good and smooth.
2. Parking service - very helpful, thank you very much!
3. The location is good: the city center.

That's it for the good part, now the bad part.

1. Rooms are old and outdated. Beds are old, sofa was old, everything is 2000. Got no issues with the old style hotel but, some furniture is simply broken or extremely used.

In my room there was a boiler installed in the closet. Was generating heat and noise.

The bed frame was broken... Was twice fixing it myself, last time I gave up.

Lots of drilled tiles, glue and cracks all over the bathroom. Like someone was doing repairs (which is understandable, and appreciated) but did not try to make it look nice after repair was done.

2. Last night before departure some strange insect appeared in the room. Felt like a radioactive cockroach from fallout or cockamouse from how I met your mother. It went back to the ventilation so I had to sleep with the lights on. I am not joking - it was huge, not a small bug.

3. The pool was closed. Yup. That's it. The hotel that has a pool has closed the pool because it's not ready for the season yet. No notice on the website or at any booking services. Talked at the reception, they advised me to write an official complaint... Did that - 3 weeks of silence. That brings me to the conclusion that hotel staff do not care about their reputation - they care only about income. If so one more reason to stay away.

4. Breakfast was so so. One morning we decided to have breakfast at the restaurant nearby :)

Overall, guys seriously pick another hotel in the area. Do not bother with this one, there should be better options from the owners that care about their hotel, customers and reputation. This one does not, which is sad because it feels like the hotel was great 20 years ago.

Safe travels!