Hotel L'Esagono in San Teodoro

I genuinely do not understand the glowing reviews of this hotel. This was, by far, my most disappointing accommodation experience in Sardinia.

The photos are grossly misleading. The main images suggest a beautiful beach with easy sea access. In reality, guests are given a narrow strip of sand covered in seagrass. Even worse, after walking through the seagrass on the beach, more of it accumulates at the shoreline, making entry into the water difficult. During our entire stay, none of this was cleaned. If the hotel has no intention of cleaning the beach, it should at the very least provide realistic photos that reflect the actual conditions.

Sunbeds are few and placed precisely where entering the water is practically impossible. Because the hotel's own beach area is unusable, we were visiting other beaches every day and usually returning just before 7 PM. At that hour, the pool area – already very small – was completely closed, fenced off, and locked. There was no possibility to relax by the sea in the evening. Unless you were willing to sit at the bar and keep ordering drinks, there was no comfortable outdoor space left for guests.

The restaurant was another disappointment. On our first evening, we were told it was fully booked, despite many empty tables being visible. On the second evening, it was completely closed. After that, we stopped trying.

Our room was dark, cramped, and uncomfortable. The terrace faced a wall, and the window admitted very little natural light. The bathroom was extremely narrow – you had to squeeze between the toilet and the wall. Basic amenities were lacking: no glasses, no kettle, no tea or coffee facilities – only a thin disposable plastic cup.

The metal beds were noisy and uncomfortable. I woke up with back pain every morning. The room itself felt crowded and poorly designed, with limited space to move around. Even accessing the closet required squeezing through a tight gap. Noise from neighbouring rooms – toilet flushing, conversations – made it hard to fall asleep.

Toiletries were minimal: only a combined body-and-hair wash. No proper shampoo, conditioner, or body lotion.

Breakfast was the only consistently positive aspect. The coffee was good, the terrace has a lovely view, and there were some tasty Italian pastries. However, for those who prefer savoury food or follow a vegetarian or vegan diet, the selection is extremely limited. The only vegetable available was tomato, and the scrambled eggs were not particularly good.

Service proved surprisingly inflexible. Breakfast officially starts at 7:30 AM. Because we had an early flight and also an early boat trip, we asked if we could at least get coffee slightly earlier. The earliest option offered was 7:15 AM. Throughout breakfast, I often felt watched rather than welcomed.

What disappointed me most is the value-to-price ratio. We stayed at better and cheaper hotels in Sardinia. The only real advantage of this property is its location near some beautiful beaches. Unfortunately, the hotel's own beach area is not one of them.

The hotel is undoubtedly sat in a lovely Cove and on the beach. The beach bar are great always have very good service.

The pool is tidy and clean looking and the communal bathrooms around the pool are as well.

However, on our second day here the cleaning services in the room came in and removed three bikinis that were in a corner of the shower after a long day at the beach were placed into the bidet.

To clarify, this is where people are encouraged to clean their privates ( Essentially a toilet). There were sunglasses in there and all three of the bikinis.

When I went to discuss this with Reception to Express that I wasn’t the happiest about our clothes being put into a dirty space like that, She initially said she didn’t understand why And she would let me know I would send her a WhatsApp with the photo and a message of what happened and she would message me back in the morning.
I had let her know that it would be appreciated if They could have the bikinis washed or at the very least remove them put them into a plastic bag for us to take home. I did also explain to her that the bikinis were high-quality designed in bikinis not that that should change how they are treated but added to why we were so unhappy.

And then did not hear from the Hotel about this and the following day when we returned to the room, the bikinis were still in the bidet. I went down to Reception to let her know that the bikinis were still in the bidet and in fact there was additional bikinis AND NEW SUNGLASSES WERE IN THERE
in the bidet to which she said while the room was messy.

To clarify, there are three girls, Yes, there are clothes on the counters and Our suitcases are open however the room is not dirty. There are not lots of things laying around on the floor. Everything is in a pile. A small room for three girls, which is absolutely fine however there is no excuse for placing someone’s personal belongings in a toilet.

The Receptionist was very quick to not take any form of accountability and insisted that it was because the rooms were messy we explained to her that the bikinis were kept in the corner of the shower. They were covered in sand we were washing them off.

She then said she didn’t know what To say when I asked to speak to a manager, she said that we could speak to them in the morning.

I then said to her it does feel a little bit malicious that you would place the clothing in there not in the sink leave them in the shower but also to put sunglasses that were noted in the bathroom into the bidet. She denied that said she didn’t understand it and suggested that I send an email.

Overall it’s a big shame that there’s no accountability taken at no point has anyone apologised and as somebody who has been to hundreds of hotels varying in stars from five star luxury hotels in Dubai to a motel six in America I have never had anybody do something like this and more importantly not taking any accountability or apologise.

In the service industry it’s important where open to feedback and our striving to improve and make our customers happy and unfortunately on this occasion they have failed to do so.

I did let the Receptionist know that I would write this review and she shrugged her shoulders.

The second photo is today!