Agua Green Resort in Reitani

Our stay at Agua Green Resort in Marzamemi was downright disappointing. The most important thing to realise (when comparing this review with other reviews) is that there are stark differences between the rooms. There is a newer part with modern/renovated rooms (explaining all the positive reviews), and then there is an older part...
We booked the garden villa and the photos on the website do not match reality at all. Have a look for yourself with the two attached pictures (one from the website, one from reality). The cottages appear bright and modern in the pictures, but in reality the accommodation is poorly maintained. Also, the hygiene left a lot to be desired: there was mold in the dishwasher (despite 10x washing on 70°C), a lot of dust in the air conditioning, and the sofa cover was downright filthy.
Still, there are some positive points: the staff is friendly, the dinner was tasty, and the location is ideal, close to a nice beach bar. The resort definitely has potential, but the garden villa’s (at least the one we were in) are absolutely not recommended for anyone looking for comfort and quality (especially at this price point). Hopefully, the old rooms will be renovated soon as the location itself certainly has potential.

The resort grounds and pool area are beautiful and well-maintained. However, if you're not a fan of dogs, be aware that there are several on the premises. Unfortunately, the rooms we booked were not up to standard. There is no window for ventilation, and you have to leave the entrance door open to get fresh air. Due to poor ventilation, the room had an unpleasant odor. I also experienced allergies throughout the night and discovered that the AC filters and bathroom extractor were covered in dust and hadn't been cleaned.

During breakfast, the selection was limited, and the eggs on the buffet were cold. When we requested freshly fried eggs, the waitress, Stefania, initially told us there would be an extra charge. After explaining our concern, they kindly agreed to make some for us without additional cost.

On a positive note, the reception staff were very accommodating. They refunded us for the night we didn't stay and assured us they would address the cleanliness issues, so future guests don't encounter the same problems.