Il Marchese Hotel & Spa in Sciacca

We stayed at this property together with a couple of friends, the choice turned out to be a great disappointment, very bad I would say... the structure was beautiful and well looked after (apart from the room full of mosquitoes without mosquito nets) but as soon as we arrived it was noticeable The arrogance, the distrust of the staff; once we checked in they demanded payment for the stay, when we got to the room we reported the lack of tablecloths and the owner, not believing what was said, came to check personally. The following morning (even though I had specified my lactose intolerance and reported that they would organized, I can't find anything) the staff with extreme condescension, showing me the automatic coffee machine tells me the following: everything without lactose... obviously I didn't have anything except the coffee... I ask for ham (the only one and I say the only one which I could have eaten with some slices of bread) and the lady brings me two small counted slices. I'll stop here so as not to tell you about anything else... never again... truly a bad experience...! I give some advice to the owner: more empathy with people and a crash course on allergies...