Palazzo Gatto Art Hotel & SPA, BW Premier Collection in Trapani

The hotel is very well located. The room was pleasant and very stylish. The breakfasts were excellent. However, the reception was rather average, which is a shame.

Staff was very friendly and helpful. The room was clean and modern. Parking was easier than we expected so trust the instructions they give you and get the parking app. Breakfast was really good with local specialties and good coffee. The location is really good and everything is walkable with lots of good restaurants nearby.

A little gem in Trapani, A wonderful hotel the rooms are beautifully designed.Front of staff couldn’t do enough for us especially Cristina. Plenty of options for breakfast the location was perfect.Had the most amazing time in Sicily can’t wait to revisit.

We stayed at the Hotel Palazzo Gatto and had an excellent experience. The location is perfect for exploring Trapani on foot, with everything nearby.
The room was very comfortable, quiet, with modern and tasteful decor, and a spacious and functional bathroom—ideal for relaxing after sightseeing.
The service was another highlight: Cristina, the Front Office Manager, welcomed us warmly and attentively showed us all the hotel facilities, including the spa, which made a difference in our stay.
We highly recommend it to anyone who wants to experience Trapani in comfort, style, and impeccable service.

This is one of the most beautiful hotels, especially rooms, that I have stayed with. The rooms are modern, look new and it all looks spotless. The staff is nice, location really good.

The negative aspects that we have encountered were affecting our stay quite a bit though:
- the bathroom in the room is separated with the glass, but you can still see a lot and hear nearly everything going on in there. So definitely an unpleasant experience when you don't stay with someone like your partner.
- we were woken up at 8am by a scratching noise, I guess from some construction works (on Saturday morning nonetheless).
- the bathroom tap doesn't seem to have a cold water, as the rather hot water came out of the tap regardless of the handle rotation, weird to refresh yourself in the morning with a hot water.
- it was also pretty warm in the room during the night, to the point that we slept majority of the night without any cover (in December). The ventilation didn't seem to do anything.
- and the most important "flaw" for us, was the price of the SPA access. 40€ per person per hour just to access the SPA (no extra services such as massage included in that price), sounds extortionate. Especially when the hotel is already on the higher pricing end of Trapani centre. I don't know why hotels (there are many that do this) brand themselves as SPA and then they charge such a high supplement for accessing SPA for their guests. We literally could find external SPA and stay there for 2 hours for the same price.

Highly recommend

I have stayed at Palazzo Gatto several times. Front desk staff is kind and helpful, eager to solve any problems. Beautiful rooms, great breakfast buffet, wonderful spa. Great deals on massage packages.

Massage therapist Giusy has magic hands! I like the sea salt body scrubs, they leave my skin soft, supple and moisturized.

From the moment I arrived, the service was excellent. The entire staff was dedicated to providing excellent service. The breakfast was excellent, and they were attentive to the guests' tastes and preferences. The building and rooms were spotless and spacious. If I return to Trapani, I won't hesitate to stay here. I highly recommend it.

Great hotel for the neighbourhood probably one of the best amazing staff walking distance from everything… rooms are modern clean and spacious staff was attentive breakfast was great
Cons no parking especially around the neighbourhood would definitely stay again