Hotel Capri Bardolino 3S in Bardolino

Location- Not a bad location, not too far from the lake and not too far from the harbour and lots of restaurants. There is a busy main road yards from the hotel though, but it does host a busy bus route which is helpful. Just across the busy road from the hotel is a large shopping store, helpful to stock up. Location was probably the best bit about this hotel. Service/ staff- Cleaners were a pain in the ***, they kept moving our things. There was no reason for this and no excuse. We kept our room tidy but they continued to mess with our things. In the end we asked at reception for them to stop entering our room. The level of service depended largely on who was at the reception area. Most staff would say they did not understand but were able to understand when they were charging you for something. One member of staff was very friendly and did try to help us. Room- We did not rate the room at all. Tv did work, fridge kept things slightly below room temperature and the air conditioning sounded like a lawn mower at times. The balcony over looked the pool but we felt there was no privacy as it was overlooked by other balconies. The balconies were all joined and the only thing separating them were a small “baby gate”. Pool area- The pool was cold but needed in the Italian summer sun. Lovely scenery with overhanging lemon trees. Sadly found ourselves chasing the sun as the day went in as big shadows from the overlooking local hotels were a bit of a pain. Pool was clean though and a must for the summer months. Breakfast- Plenty of choice, nice, good quality food. Apart from the juice, a few too many and you might find out what I mean.