4 star hotels in Naganohara

This is the highlight of our trip in Japan. The food, service, cleanliness, location, room and the access to the loungue is just perfect. It was hard to leave this hotel at the end of our trip.

We enjoyed the inclusive services a lot. The private onsens were amazing and our room had a very great view.

Nice room and onsen bothe private and in room, enjoy stay and Kusatsu atmosphere.

Free beer, soup, ramen, private onsen!

Highly recommended. Definitely worth the money. (Free) shuttle service from/to Karuizawa saved us much time. All the onsens (including the one inside the room) are enjoyable. Definitely will visit again.

Splendid dinner Good breakfast spread Excellent onsen Facinating view

It's incredibly spacious and pleasant. Among all the ryokans I've visited, this one is definitely top-notch. The food is delicious and the service is excellent.

I booked the highly-rated Bouun Ryokan three months in advance, supposedly in business for 462 years! The interior decor and tatami rooms were surprisingly new. The room service, the dining environment for dinner, and the exquisite Kaiseki cuisine were all incredibly impressive. We stayed for two nights, with breakfast and dinner included. The hotel uses only the finest Japanese ingredients, and not...

The facilities are up to standard. But the location is a bit far from the centre of the attraction. Need to walk up the slope for getting to the hotel. So rmb to need call shuttle bus to hotel. The overall service met our expectation, but not exceeding. More specifically, other onsen hotel can provide similar service, maybe more.

The hotel is beautiful and the rooms are spacious, but the heating was a bit insufficient. The public hot spring was excellent, and the private bath was also good. Dinner was very generous, but breakfast was too simple.

The hotel is located halfway up the mountain, about a 10-minute walk from the bus station. You can call the hotel for a pick-up, as dragging luggage uphill yourself can be a bit strenuous. The room layout is typical for a classic onsen hotel, nothing special but perfectly adequate. We only booked breakfast, and it was surprisingly delicious. Kusatsu truly lives up to its reputation as Japan's best...

Just happened to catch some snow! Awesome!

We made the reservation just two days before, so we didn't have high expectations, but the meal was a buffet with local dishes and we were very satisfied! Everyone in the family was happy.

This time, I chose this hotel with the sole purpose of enjoying the hotel. I stayed in a room with an open-air bath and dinner and breakfast included. Sparkling wine was provided in the room, and it was sweet, so even I, who usually don't like wine, enjoyed it very much. The buffet had a wide variety of options, both in the evening and in the morning, and I was very satisfied. The dinner menu featured...

Now Resort was very polite and kind, attentive, greeting, customer service, everything was the best. However, the room I booked through Trip was changed because it was not suitable for families. Children were not allowed. I did book a room for children. I have photos and details. In the end, I paid just under 70,000 yen in addition to the payment to Trip to change the room (;;) The room was very nice...

The hotel is clean and tidy. The hotel has excellent Onsen baths with hot spring water. You can book a separate room with a bath, this is a 24-hour service. The hotel has a shuttle service to the center of Kusatsu. We booked a stay without meals, went to the center. In the rooms they give clothes and slippers in Japanese style

When I arrived, the door was under renovation, but everything else was fine.

Although it is a little far from Yubatake, there are minibuses that shuttle back and forth every 15 minutes. The food is very good, which is a bit unexpected. The hygiene is very good, and the hot springs are both indoors and outdoors, which is a very good experience. The environment is very good. It is very close to Tenguyama Ski Resort. In addition, there are free drinks in the lobby. The hotel's...

Front service particularly senior ones are not friendly. It’s far from lift place. Not a ski in and out place. Plus you can’t use lift to store your boards. You have to wear boots to walk down and up two floors. Surely not convenient. BTW food is bad.

Hotel is old, there was signs of termite infection that was cleared. Food was ok. Service was excellent, really everyone there was very helpful! Good location 300m to ski chairs.

Service oriented hotel with friendly staff and ski in ski out options to the highest mountain in Nagano (also has a ski/snowboard school with kind boss) Breakfast and Dinner options were plentiful and varied spread which is a better option for room with meals options as there isn’t much open by 5pm in the vicinity. Self drove up and takes 30min to navigate the road whilst bus would prob take an hour...

A bit old-fashioned, but the room was spacious. The food was just okay. It's a five-minute walk to the Yokoteyama ropeway station.

Great place, super close to the ski resort Take cash! No atms close

Shiga Palace Hotel is a great choice for its location alone—set right in the mountains, it offers easy access to the surrounding area and beautiful scenery that really adds to the experience. One of the highlights was the buffet meals. The food was plentiful, varied, and satisfying, making it easy to refuel after a long day of exploring. The rooms were very traditional Japanese style, which felt authentic...

We loved our stay here. The staff was incredibly kind and attentive, and the room was beautiful. The entire hotel maintains a sort of romantic vintage feeling but has completely updated bathrooms and every sort of modern amenity one could need. I would highly recommend this place to anyone staying in Karuizawa.

Very quiet and near a beautiful nature stream

We stayed here for just one night, earlier in the summer. The hotel itself is not new but immaculately maintained and the rooms are decorated in a simple but very tasteful manner. We had the best sleep ever on those beds. Absolute heaven. And, the prix-fixe dinners and the breakfast (selection of Japanese, American, or continental with fresh salad) are a can’t-miss. Would love to return.

Nice hotel in a quiet location Really enjoyed the experience at the hotel: located in an exclusive area. The staffs are very attentive. The breakfast is amazing and the service is top notch. It is near Kumoba pond. The scenery is mesmerizing.

Kind staff. Clean rooms. Beautiful area.

We had a wonderful stay at the Mampei Hotel. The hotel is beautifully designed inside and out, the staff are fantastic, and the meals we had for breakfast, afternoon tea, and dinner were all delicious, as were drinks at the iconic hotel bar. Highly recommended and we will definitely stay again.

Really enjoyed our stay here! Service was amazing ! Rooms were spacious and comfortable

Ambiance: Excellent, surrounded by trees, very secluded and tranquil. Facilities: Very good. The breakfast was Western-style, but quite ordinary for a 5-star hotel standard.

Absolutely wonderful! I'll definitely go again with relatives and friends. It's a hotel with a rich history and culture. The service and dining were near perfect, and the surrounding area was very quiet, making it a perfect vacation spot.

It was a truly wonderful space. I'm so glad I stayed at this hotel, following my mother's recommendation.

True to its reputation as a seasoned five-star hotel. It has that old-money vibe, rich in history. The breakfast was excellent.

The room was spacious and the service was excellent. The location was also very convenient. I'm extremely satisfied! 👍

This was a wonderful hotel with really comprehensive service!

When I asked a young man at the front desk to arrange a car to the station, his attitude was cold and he made excuses. Another lady at the front desk quickly arranged it for me instead.

The room terrace during the autumn foliage season is truly dreamlike, beautiful in different ways both at night and during the day! It's worth coming just for the terrace and garden alone! A special highlight was leaving a note on Trip.com hoping for a room on the second floor. I didn't have high hopes it would be seen, but they actually arranged it! The service attitude is excellent. After arriving...

My family and I stayed for two nights. The staff were all exceptionally friendly, which made our trip truly enjoyable.

The hotel felt a bit dated, and the room was rather humid. Upon entering, the air conditioning was set quite high, and it took a considerable amount of time for the room to cool down. However, the service was outstanding. We requested assistance a few times, and every issue was addressed promptly. A special shout-out goes to the breakfast. I particularly enjoyed the seasonal main course: sesame udon...

Spacious, clean and classic hotel. Very good services. Convenient with free parking space. Walkable distance to a variety of restaurants. Great breakfast selection.

Very nice and clean place for the rest Location is convenient for shopping to

It was a very spacious and beautiful hotel. The only inconvenience was that there were no power outlets by the bed.

Last year I stayed at the Hotel & Resort and it was great, so this year I chose the Kyu-Karuizawa location for its convenience. I was very satisfied with the clean rooms and the attentive service of the staff. The bathtub and shower booth aren't the most user-friendly, but since there is a large public bath, I guess it's tolerable. (After a short shower, the sink flooded. You have to be careful where...

The hotel is 20 minutes walk from Karuizawa Station and only 10 minutes walk to old Karuizawa.

Very nice place, feel good ambiance, big and well arranged room and bath. Delicious food , and accommodating staffs. Will come stay in my next trip to Karuizawa.

Location of hotel is very convenient. It is walking distance to the Karuizawa Outlet Mall. Hotel is just right next to the slopes, very suitable for families with children looking for a suitable place to stay for a ski trip.

Hotel is just next right from the ski park! Direct onsen once done 👍

very convenient clean and tidy it is a good place to relax plus the outlet is super large and you may hang around for a day

perfect location for ski beginners hotel lobby provides lots of space at easy to loiter with kids free flow of coffee n soft drinks

Very cozy and clean hotel. Nice environment and next to the snowman park. The hotel provides a free shuttle to shopping mall.

Wonderful stay in Karuizawa Hotel East. Many facilities including hotspring. Beautiful place to stay.

got its own ski resort, very convenient. no need for car rental.

Very good location, convenient pick up bus services to the shopping mall and skiing areas! Room have a very good view and clean, comfortable environment for the stay!

The cabin felt like being in a forest, perfect for a summer trip. However, the facilities are a bit dated, making the experience less comfortable. I should have booked a room in the main building. That would have made accessing the hot springs and gym much more convenient.

there is a great experience to line in Hotel West, Prince Resort, especially, the Hot Spring where is clean and is easy to make customers relax.

This was my first time in Karuizawa, and I picked this hotel blindly, but it turned out to be even better than I expected. The hotel is right next to the outlets, making shopping, getting around, and dining all super convenient. The room decor was also very cozy.

Unexpectedly close to both the outlet mall and the JR station, it's within walking distance. The hotel is quite large, and the rooms are spacious too, with both indoor and outdoor hot spring baths. It's a great place for couples and families with kids to stay.

Highly recommended! I had a wonderful stay at Hotel Indigo Karuizawa. The hotel offers great value for money, and I was really impressed by the design—the atmosphere and attention to detail throughout the space are fantastic. The highlight for me was definitely the Ofuro (public bath) and the sauna; they were so relaxing. I slept exceptionally well here. If you’re looking for a peaceful and high...

The hotel environment is beautiful, and the facilities are very new. A special thanks to the staff for their warm hospitality, which really made our trip even better. The only downside is the breakfast—there aren't many options, and the taste is just average. The location is a bit remote, but there is a Lawson and a few restaurants nearby. Plus, the hotel provides a convenient shuttle bus to the train...

My husband and I had the best time! The hotel was conveniently located, a short drive from the train station and ski resorts. It is also very close to a snowboard rental. Want to give a shout-out to Ryu, who helped us communicate with the transport company when they sent us the wrong snowboard. Our stay wouldn't have been so lovely without Ryu and the team. Thank you!

I'd seen some reviews saying the facilities were a bit old-fashioned, but I actually found them to be perfectly fine. It was clean and hygienic, and the staff were very welcoming. Since it was winter, there weren't many tourists, so it was wonderfully quiet. We booked two twin rooms for our group of three adults and one child, and we were all really happy with the room views. We booked breakfast...

The room is quite spacious with a great design, and the bathroom has a separate wet and dry area. The lobby is grand with stunning floor-to-ceiling window views. There are shuttle services to the hot springs and outlet mall nearby, but the most convenient thing is the train station! 👍

I brought my own snowboard to Karuizawa. It's a 70-minute Shinkansen ride from Tokyo Station to JR Karuizawa Station. The Shinkansen luggage racks have straps to secure snowboards. After exiting the station, head to the hotel service center (open until 7 PM) located on the far right of the 7/11 convenience store at the South Exit (Pic 7). You can drop off your luggage there and then explore the Plaza...

The hotel room was much bigger than expected. The service was excellent and the Japanese breakfast was most tasty. Being so close to the Snow Monkey Park also helped a lot - after spending the day in the cold, it was nice to return to the hotel and warm up.

Going to the monkey park, the hotel offers discounted tickets and free long boot rentals.

This is the best hotel for visiting Jigokudani Monkey Park; you can walk there easily. The facilities are a bit dated, but considering I've stayed here multiple times across two generations, it maintains a certain standard. Plus, there's a fantastic indoor heated pool. I've stayed here twice already.

The shuttle service was super convenient, and the location right at the entrance of the Wild Monkey Park is unbeatable. The service was exceptional, and both breakfast and dinner were incredibly generous. So many positives, it's perfect for a short stay.

Exceptional service from staff. Convenient to walk to snow monkey park. Appreciate the shuttle to & from train station

A very Japanese-style hotel with a well-designed room and a terrace offering lovely garden views. Dinner was just okay, but breakfast was quite generous. The private onsen wasn't as good as the public bath! Also, there was no shuttle to Yu no Kuni after 12 PM.

Awesome location for visiting Jigokudani Park (snow monkeys in hot springs) but otherwise isolated. The room was very spacious, especially considering i was a solo traveler. The private onsen attached to the room was unexpected and must appreciated. The food was the highlight of my 2 night stay. I'd been to other food forward ryokans elsewhere before and while they were fancier, the food at Jinpyokaku...

An atmospheric old inn of great charm! My room was a comfortable, well maintained and had great style. I loved the private onsen bath. Dinner and breakfast were a real highlight with a mix of local beef specialties cooked at the table and delicious vegetable dishes. Did I mention drinks are free? How civilised is that? Finally, I found the staff an absolute delight. Helpful, considerate and most thoughtful...

My husband and I stayed here 4 nights for our honeymoon, and we are so glad we did. The stay includes a private kaiseki dining experience for breakfast and dinner. The food was locally sourced and fresh, and they were able to accommodate a pescatarian diet. I can’t speak highly enough of the service- they went above and beyond to make everything perfect, and the care they put into each dining experience...

I had an excellent two-night stay here and would highly recommend it. The service was genuinely outstanding—some of the best I’ve experienced. When a taxi booking to Shiga Kogen fell through due to heavy snow, the owner personally drove me there, which I deeply appreciated. He also printed out the bus schedule and made sure I knew exactly how to get back. That level of care really stood out. The...

Tradional ryoken with onsen, right near snow monkey park. The people running this place are nicest and most helpful people. They were welcoming and really elevated our stay. The rooms were warm and confortable. The onsen was relaxing. The ambience of the entire place was just right. Would heartily reccomend.

Very nice room, very hot and good Springs and so kind housekeeper.

We stayed for 2 nights at a room without bath. When we arrived we were a bit concerned because it looks old, but after settling in we found this ryokan to be excellent. It's an old building linked with multiple facades and many stairs, but this ryokan has 6 different hotspring baths. All of them are awesome and there is no need to reserve, we tried all 6 of them + the 9 public baths in Shibu Onsen...

food was good and the experience was perfect

Located in the heart of Shibu Onsen, Kokuya is a traditional Japanese inn that has been operating for over 400 years. It's the only inn in the area with its own six different 100% natural hot spring baths, featuring eight public baths and ten rooms with open-air hot springs. It has been passed down through 16 generations. Furthermore, the central area of ​​Shibu Onsen boasts a 1300-year-old hot spring...

The staff could speak English very well and patient to help us with the private onsen bookings. There was also a shuttle bus from Yudanaka station to the hotel. Hotel was located just opposite the photo spot which resembles the one in Spirited Away. Onsen eggs for sale at 100 yen are just outside the hotel. Dinner and breakfast were both delicious too. Love the private onsen too!

This is a very nice, historic hotel in the hot spring town. The hotel facilities are well-maintained, and the meals are plentiful. There are eight hot spring options available on-site, including two outdoor ones, which is fantastic.

Super friendly host, very comfortable, clean and all staff speak English and very kind to foreigners.

excellent services, great food and great onsen. Very large room, staff are friendly.

Le Grand Karuizawa Hotel & Resort is a perfect place for great views, relaxation and luxury retreat. We stayed on the top of the resort where the view of the Asama Mountain is breathtaking. The room is spacious but cozy. The dinners were very good. We stayed two nights (half board), the two fine-dining French dinners with local ingredients we had were superb. The courses served at the dinners didn...

Highly recommend! This is the best hotel in Karuizawa. The hotel has a very understated European style, and it took me quite a while to find the lobby. 😂😂😂 The room is huge; for this price point, it might just be the biggest room in all of Japan. The hotel is famous for its Western cuisine. Dinner and breakfast for three people only cost a little over 5000 RMB. If I ever come back to Karuizawa...

Fantastic resort with western artistic style. Location a bit far but that’s the purpose of a resort! Nice views from the hotel and gorgeous photo taking spots. Onsen also not bad

I stay at this hotel every year. It has a traditional, old-world feel, with a quiet, private atmosphere. The hotel restaurant serves French cuisine, but reservations are required. There are two hot springs, both with their own unique charm.

There maybe BED BUGS, My back was pinched several times during the stay.

Tawaraya is a very nice Ryokan and Onsen in the small town of Yudanaka. While not very distinctive from the outside, the interior is very quaint. The rooms are traditional Japanese tatami rooms with futons and low tables, and ours had a private western-style toilet attached (with all the Japanese gadgets that are the norm!). There is no private shower or bath attached to the room, however the main...

Google Maps navigation was inaccurate, constantly changing between front and back streets. It took me 20 minutes and several questions to find the right place. They should change the picture of the main gate and put the sign inside. The heating would automatically turn off. I woke up cold the first night because I had to wait until the next morning to find someone to restart it. They explained it...

Some of the best customer service we've ever experienced. Ms. Abe was wonderful and her English was excellent. The outdoor onsen was perfect, truly beautiful. A big, well landscaped area, truly relaxing. All guests get to reserve 30 minutes of private use each evening, which was wonderful, but you can also go back during men's time, women's time, or mixed if you want to enjoy some more. The breakfast...

We book this ryokan at the end of our stay in Japan, we thought we still have the energy to go to shiga kogen after snow monkey and just sleep at the ryokan, but I was wrong. We are so tired and decided to be at this ryokan the whole stay. Good thing they had reservation for private outdoor onsen for 30mins. Pros: Private outdoor onsen for 30mins by schedule. And the place is perfect, its like the...

The boss's service is very considerate and thoughtful! The room is very clean, the outdoor hot spring, the environment is very good

This traditional Ryokan hotel is a little gem of a place and the family hosts are just wonderful. Had the best night sleep of my 2 week trip to Japan sleeping on Ryokan bed. Rooms and hotel is extremely clean, we had our own toilet and washbasin but you have to share showers which wasn't an issue. The family are so friendly, speak very good English. It's a short walk (10mins) to Shibu-Onsen...