Hotel on the map

Weather in Hamamatsu now

+27 °C

Wind: west, 4 m/s

Humidity: 71 %

Pressure: 744 mm Hg

Average temperatures

	day	night
September	+31 °C	+21 °C
October	+25 °C	+16 °C
November	+19 °C	+11 °C
December	+14 °C	+6 °C
January	+11 °C	+3 °C
February	+12 °C	+4 °C

‹›

58 USD

Book now

Grand Mercure Lake Hamana Resort & Spa in Hamamatsu

🌍

● Center: 10 km

☎ Phone: +81 53-592-2222Show

✅ Guests appreciated the spacious and quiet rooms with lake views, especially upgraded suites. ✅ The onsen with indoor and outdoor baths received positive mentions for relaxation and variety. ✅ Free drinks and snacks in the 13th-floor lounge during afternoon and evening hours were popular. ✅ Breakfast buffet was praised for its variety and quality by multiple guests. ✅ The hotel staff were frequently described as polite, helpful, and attentive. ✅ Free parking and shuttle service to Maisaka station were convenient for guests with cars. ❌ Several reviews noted the building and some rooms are dated, with worn carpets and small bathrooms. ❌ The pool is open only one month per year (starting July 19), disappointing some guests. ❌ Food quality in the hotel’s Chinese restaurant and dinner buffet was considered mediocre and overpriced by some. ❌ The lounge serving drinks in paper cups and limited snack variety was seen as a drawback. ❌ Location is inconvenient without a car, with the nearest convenience store and bus stops requiring a 15-18 minute walk.

Book now!

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

Check availability

Standard Twin room

Wireless internet, air conditioning and private bathroom

Beds:

View more
deals

Classic Twin room

Wireless internet, air conditioning and private bathroom

Beds:

View more
deals

Classic Double room

Wireless internet, air conditioning and private bathroom

Beds:

View more
deals

Executive Twin room

Wireless internet, air conditioning and private bathroom

Beds:

View more
deals

Classic Quintuple room

Private bathroom

View more
deals

Description

Grand Mercure Lake Hamana Resort & Spa is a 4-star hotel located in Hamamatsu, Japan, offering spacious rooms with lake views and extensive wellness facilities. The hotel features multiple room types including Standard Double, Executive Double, and Classic Quintuple rooms. Guests can enjoy amenities like air conditioning, free WiFi, a variety of dining options including a restaurant with buffet service, and a spa with sauna, massage, and hot springs (onsen) open from 6am to 1am. The property includes family rooms, a games room, and a bar. The 13th-floor lounge offers free drinks and snacks during specific hours. While the building dates back several decades and some rooms show signs of aging, the hotel has been tastefully renovated in parts and maintains high cleanliness and polite service standards rated 8.4/10 overall. Parking is free, and shuttle service is available between the hotel and Maisaka JR station south exit. Pets are not allowed, but service animals can stay.

Location

The hotel sits near Lake Hamana in the Nishi-ku Yuto-cho Yamazaki area of Hamamatsu city. It is approximately 3.5 kilometers from the nearest beach, 新居弁天海水浴場. The Maisaka JR station is within walking distance, with a free shuttle bus connecting the hotel to the station's south exit. Guests can catch bus number 20 from Maisaka station south exit to reach the large Aeon mall about 15 minutes away by bus. Convenience stores are around an 18-minute walk from the hotel, making it less convenient without a car. The hotel’s location offers quiet surroundings with scenic lake views but limited immediate local attractions.

Tips

If you plan to explore the area without a car, use the free shuttle to Maisaka JR station and the #20 bus to reach nearby shopping.
Book an upgraded or renovated room to avoid older decor issues noted by some guests.
Take advantage of the onsen and the free lounge drinks and snacks available in the afternoon and evening for a relaxing stay.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Option: Buffet Cuisine: Western, Chinese, Japanese Opening hours: [Mon - Sun] 07:00-09:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Pets: Pets are not allowed
Service animals: Service animals are allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: DinersClub, JSB, MasterCard, Visa, AmericanExpress
Check in time: 15:00. Check out time: 11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

View on Trip.com

Booking hotels at the best prices

official partner of

Trip.com

Services and facilities

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Gift shop
Chapel
Garden
Electric car charging

Rooms

Non-smoking rooms
Fridge
Family room
Cable TV
Hairdryer
Flat-screen TV
Shower
Wardrobe/Closet
Linens
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone

Meals

Bar
Breakfast
Cafe
Restaurant
Restaurant (buffet style)
Vending machine
Kitchen
Kettle

Internet

Free Wi-Fi

Transfer

Car rental
Transfer services

Languages Spoken

Multi-language staff

Recreation

Karaoke
Nightclub

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Outdoor pool
Seasonal outdoor swimming pool
Beach/pool towels

Business

Meeting and presentation facilities
Conference Hall

Beauty and wellness

Massage
Sauna
Spa

Kids

Playroom
Children swimming pool
Family/Kid Friendly

Pets

Pets Not Allowed

The nearest beach is located on the distance of 3560 m. It takes 53 minutes To the beach!

Video: Hotel nanvan Hamanako - The View Is Amazing | Hamamatsu, Japan🏨

Map

Reviews

Cleanliness

Amenities

Location

Service

02.05.2026 Martlet

Easily accessible by car. Nice view next to the lake. Got an upgrade room to the suite. Super spacious and quiet. Free alcohol and other drinks in the fridge. Free lounge on the 13th floor. Breakfast was buffet style.

Everything was great for the stay.

14.11.2025 Rachmad

Serenity found! 🌊🏨 Grand Mercure Lake Hamana Resort & Spa is like a tranquil oasis. Stunning lake views, relaxing onsen, and excellent service make it a perfect escape. Whether you're seeking relaxation or adventure, this resort has it all 👍

13.10.2025 D

If you do not have a car it is not the best location however if you just want to live in peace it may be a perfect place. The nearest convenience store is about 18 minutes by walking. The nearest bus stop to the HUGE Aeon mall is about 15 minutes walking. Take bus number 20. About $2usd The hotel does offer a free shuttle FROM THE SOUTH SIDE EXIT and the maisaka train station has a city bus stop on the south side exit. The #20 bus pulls right into the Aeon mall front entrance . The men's side hotel onsen is great. Both indoor and outdoor choices. You will need a shave razor/cream and toothbrush but they provide all the soap. Use your room large towel and face towel, room key and slippers. The hotel provides an amazing snack time from 4pm-6pm and again 9pm-11pm all you can drink beer, red/white wine, sake and many soft drinks. Asian crackers and nuts as well as a large assortment of sweet treats. Coffee: no in room coffee but there is a hot water pot and filtered water in the room. The bathroom is small but honestly with the onsen I never used my shower or bathtub. Not once. Honestly I would rate the hotel higher if they had ice available on the the floor, coffee pot in the room and had some bento choices at the hotel store. The free treats sort of makes up for it. The Northside maisaka station exit 1 minute walk, there is an amazing local sake store that carries all the local beer and sake for cheap. Their most expensive, About $7usd for amazing sweet and dry liter glass bottles of sake.

22.07.2025 Jean-luc

We came to enjoy the large pool (google maps picture) to find out it is open only a month every year starting 19th July. For us Canadians it is not acceptable the pool don't open sooner at the very least the entire month of July and August. We have the view on the pool though just to torture us...

07.07.2025 Guest

Lovely atmosphere!

04.07.2025 japanmaturinews

At the end of the year and New Year's holidays, 11 people from 3 generations stayed overnight. Although the hotel is spacious and old-fashioned, it has been tastefully renovated. The hoteliers are also cheerful, smart and polite. There is a lot of parking, and the view of Lake Hamana is a pleasant word. The hot springs are wide and the open-air bath has a Bali atmosphere, so if you have a lot of travel around the country due to corona, you can enjoy a moment of Balinese spa feeling. I think. The food seemed suitable for parents over 70 years old, and the seasoning was neither strong nor light, and it was exquisite. Since I made a request in advance, he prepared a banquet hall, and I was able to spend time without getting into the water. This time in the summer, I would like to take care of you again when you can enjoy your holiday at Lake Hamana. The photo was taken by the first 400 people in Toshikoshi soba. The plate size was small so it was perfect for New Year's Eve at 10pm after dinner. It can't be helped when it's crowded, but the elevator was crowded a few times. Take it the wrong way and eat what you ate on the stairs! Or drink some beer on the stairs! I thought health conscious people might want to go up the mountain. In fact, I was looking for the stairs too. I was able to have a really good time relaxing, doing nothing and doing a bit of sightseeing.

04.07.2025 Ci

(Addition 1) Daiwa Royal Hotel is a nationwide hotel operated by Daiwa House. Nowadays, well-funded manufacturers are developing hotel chains, but it is a long-established chain of resort hotels. The room is both for members and for general sale. The hotels are located in good places all over the country, especially Mt. Bandai and Mt. Oyama. Lake Hamana was also a scenic spot, but I visited because I wanted to eat kabayaki (eel) from Lake Hamana. I miss eel fry. The hotel is a good hotel chain, no matter which country you visit. I won’t write about the place I went to, but it is a long-established chain of hotels. ☺ Oyama, Kochi, Tonami, etc. were also good. 🙇☺❗

19.05.2025 sakaran

We booked a Japanese-style room. The downside is that we had to make the bed the next day. The upside is that I walked around Tokyo before leaving, and my waist was not very comfortable. After sleeping on the tatami, I felt alive again. The hotel has hot springs, which is very good for relieving fatigue.

18.05.2025 rotupu

The lobby and other areas had a very luxurious atmosphere, and although the building was old, it was beautiful!
We stayed as a group of three, but an extra bed was provided so we had a comfortable stay.
We were very satisfied with the variety of menu items and the deliciousness of the breakfast!!
The only thing I can say is that the lounge on the lobby floor and the lounge on the 13th floor, which is only available to guests on the executive floor, had almost the same items on offer, and it was a bit disappointing that beer was served in a paper cup.
As for sweets, there were only heart cookies, gummy candy, things like Hi-Chew, eel bones, and ramune.
The only thing that made a big difference was whether or not there was wine, so I think it would have been nice to have a slightly different feel to make it feel more special!

16.05.2025 efremov

visited the Grand Mercure Lake Hamana Resort & Spa and were very impressed!

The hotel was spotlessly clean, which created a very pleasant feeling of coziness and comfort.
Polite and helpful staff
Onsen: The onsen is top notch! It was a real paradise for relaxation and recovery.
Lounge area: A pleasant time in the lounge area with drinks and snacks became the highlight of our holiday.
Breakfast: A chic selection of dishes for breakfast pleased us with variety and quality.

We definitely want to go to this hotel! We recommend it to everyone who is looking for comfort and relaxation.

Share your experiences, help others make the right choice!

Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Your rating