Hotels in Matsumoto

Love the onsen experience, never in my life would I have realised that the Haori was so comfortable until this trip, if only it snowed, the experience will be a lot better. The food was nice, it was finger licking good. Anyways, highly suggest this property if you want the ryokan experience.

We stayed 2 nights and loved this traditional ryokan experience. The tatami floors were incredible and the futons were very comfortable. The staff were considerate and kind. We appreciated the shuttle service and the well appointed building. The traditional japanese food was delicious and bountiful. The location and scenery were magical, peaceful, and transcendent. We visited the nearby kamikochi area...

Reception staff service was excellent. Clearly explains nearby attractions with a map, along with pick-ups/ drop-offs areas, and most importantly the cut-off times. I later came across signs at the Kamikochi station reminding people not to miss the last bus, because you will be stranded there. So, I made sure to buffer some time for me to leave from the Kamikochi station, and other nearby attractions...

A really lovely mountain retreat. The rooms were very comfortable and had beautiful views of the surrounding mountains/ nature. The rotenburo was hot and comfortable (also tattoo friendly). All meals were excellent! Would highly recommend getting the packed lunch. Getting there was easy to figure out and staff provided detailed steps in English with how to get back to the ryokan after taking the...

Lovely ryokan just outside of Kamikochi. Such friendly and helpful staff. Tomoko san was very helpful in answering my questions before the stay and while we were here. Great and varied food for breakfast and dinner. Loved the beef sukiyaki in particular! Nice onsen with outside area. Right by the Mount Yake trail head so you can start your trek from the door. Great shuttle service into and back from...

We stayed one night after hiking and it was a wonderful stay! We were met at the door where someone took our bags while we checked in. The woman at reception was so friendly and spoke English. She showed us around and explained how the onsen worked (it was our first time). Our room was very clean and both dinner and breakfast were plentiful. We enjoyed coffee in the beautiful lounge area after breakfast...

The location couldn't get better, very convenient. The staff at the reception and in the restaurant is very polite and helpful. The breakfast is also good, pleased and surprised to see vegan options at the table. Rooms definitely need improvement, there's a smell not so pleasant and in general it needs to upgrade the furniture, bath, etc.

Comfortable business hotel, just in front of Matsumoto station. The room was small, but clean. Breakfast buffet was good and plenty of different food. There is no parking at the Hotel, have to walk a bit.

Location is strategic. Near to train station. For transit one or two nights it is a value for money hotel. Rooms are small so not suitable for those who brings big luggages. Facility and amenities are complete. Breakfast rooms are also small so must queue. Meals are standard, but nice. Good view from the restaurant.

The hotel is located in an excellent location for those who want to access the bus terminal to Kamikochi or other places because the bus terminal is next to the hotel. The first to third floors are not part of the hotel, and the hotel occupies the 4th to 10th floors. The lobby is on the 10th floor. The hotel staff were very nice and polite. The rooms are in good condition. I really appreciate that...

Very comfortable. It’s near the Matsumoto station. Near the Matsumoto castle, 15 minutes by walking. The view from 10th floor is amazing. There’s combini in the first floor. It’s also budget friendly. The receptionist can speak English.

The place is just fine if your looking for a hotel near the station. Nice ambiance at the restaurant but the place is a bit old. The room we had was on 4th floor that have a window but it can't be open even just a lil and i dont feel safe about it. AC can't adjust well or maybe it it old that's why it's really warm inside the room and really didn't feel comfortable all night..

The hotel room was relatively spacious and the location was very convenient.

The room was a bit small but quite clean. The hygiene was good. Breakfast had a decent variety and quantity, and tasted pretty good – quite rich. The location is about 500 meters from Matsumoto Station, roughly a 7-minute walk.

We managed to stay in Annex room and the room is newly renovated and very comfortable. The most impressive one was they provide nice green tea/houjicha and the hotel lounge was really comfortable. Another good thing is they provide a very good local breakfast, the restaurant staffs were friendly and warm. Hotel provides parking with a fee of ¥900 if not mistaken.

Convenience location with good service Good matcha The room is clean

There is a comic room that is open to the public and provides tea and midnight snacks, so that travelers who don't want to go out can also stay in the hotel comfortably.

I stayed for two nights. The service as very good and the staff was very helpful. I was able to leave my bag while I was sightseeing. The room was very clean and comfortable. And the breakfast was excellent with a large variety of food. Great location. About 15 minute walk from train station and Black Castle. Definitely would stay here again.

Nice Onsen hotel in Matsumoto, at the heart of the Armsana Onsen town. Large room for 4 of us with futon to sleep on, very traditional style. Nice onsen hotel that has adequate amenitiess available for use. Parking is a short walk away. Hotel deployed a staff to lead me to the car park wit ample lots.

Near to natural with best onsen in 8th floor. Really love it. Good view from your room.

Near to natural with best onsen in 8th floor. Really love it. Good view from your room.

Very good night view. Clean and comfortable. Recommended

You can see the Northern Alps, the hotel has hot springs, and you can also see the scenery. The street at the door is very quiet and simple, suitable for strolling. There is a bus from Matsumoto Jr Station to the hot spring street.

It was a beautiful hot spring inn from the entrance. The free space was lovely, the rooms were spacious and the Japanese atmosphere was great. I chose a mountain view room, so I could see the beautiful scenery of the Alps. The hot springs, both indoor and outdoor, were available 24 hours a day, so it was a very satisfying hotel.

Very clean, room was extremely spacious and well located nearby good food, relatively close to main attractions and train station (15 min walk)

Parking is not free, even though it is shown as free in the listing. Please be careful before booking.

We are return guests. Very good value for money.

Signboard of the hotel is not visible. Parking facility is away from the hotel premises, could be disadvantage when raining. The room is very small for 3 persons and moldy. The air conditioning is useless, the room is very hot and stuffy and we need to open the window for cool air. Breakfast is too simple.

Lack of amenities like toothbrush&toothpaste, Lack of map or guide in the hotel where could I find the location of appliances that is free to use like microwave. I find microwave near elavator in the first floor. It's accesible in train station.we took a bus from matsumoto sta. to hotel for 6 mins. Matsumoto castle is just 4mins walk from hotel.

Great value for money. Location is perfectly situated between the train/bus station and Matsumoto castle (which is amazing). Room was clean and spacious.

Decent price & appropriate venue with cafe for work and meetings

The facilities are complete, and there's a shuttle bus to the station.

Great hotel, shuttle service to the Station but only 9 minutes walk. Breakfast was one of the best i've ever had. My family agrees too. Rooms were small but comfortable.

Very polite personal, great place to stay and breakfast was very good..🫶

Buena Vista was perfect from the moment we walked to the entrance. A very friendly, smartly dressed member of staff greeted us and took us to the check in desk which is in a lovely vibrant reception area. We had quite a small room with no shelves but it was comfortable and had an excellent shower. The breakfasts were in a fairly small area, which makes it feel a little crowded, but we always got...

Quite a grand hotel and we saw various tour groups during our stay here. Location is central and a short walk from the Matsumoto train station. There isn't much to see in Matsumoto itself besides the castle which isn't that big or grand but we used Matsumoto as a base for a day trip to Kamikochi which was beautiful.

The room was very clean and I was able to relax comfortably. The breakfast buffet allowed me to fully enjoy the flavors of Shinshu.

This was a great place to stay for 2 nights in Matsumoto. The twin rooms are great. The standard double is tight but still super clean & comfy. Great location, staff are wonderful.

Staff were very friendly and helpful. Hotel is looking a little tired but otherwise a great location

The hotel is located near Matsumoto Station and Alpico Bus Terminal, making it convenient for traveling to Kamikochi. The room is clean, the bathroom has good water pressure, and the reception staff are friendly and hospitable. Bicycles are available for free rental.

The staff are very helpful and nice. The hotel is not new but functioning well, the location is convenient. However, the air conditioner/heating can’t be controlled by me. When the room is hot and I tried to open the window, there are many insects coming in, so I have to choose between hot and insects. That is the worst part.

Convenient location to Matsumoto train station. Staff are very helpful and friendly.

We had a very nice stay at this peaceful hotel. The modern tatami rooms are spacious and well equiped. It was a treat to use the onsen bath every day. The food was truly amazing, one can get to know different tastes of traditional japansese food. The staff was very friendly and helpful. An ideal place to stay if you enjoy hiking!

The hotel is very nice, quiet, large rooms, clean, very good food ... but the customer service was absolutely outstanding: I left my backpack (with laptop) on the bus. The hotel owner immediately got involved, and I received the backpack back within half an hour. Absolutely amazing!

We found the place to be clean and comfortable. The staff were friendly and helpful. We had no issues The rooms are small, but far from the smallest we've had on this trip. We were still able to fit in 4 grown men. I personally found the room to be comfortable. The traditional style meals were great. Dinner was a 3 course meal and we got so much more than expected. I could barely finish it. Breakfast...

Staffs are very friendly. Food is a bit pricy but the quality is beyond excellent.

The location and service are very good, but it's a pity that there is no elevator

The Ryokan is near Sawando bus terminal, about a 3-4 minute drive. The central part of the hotel is older than it appears in the pictures. Notably, there is no private bath in the room, so bathing is limited to the onsen facilities. Dinner has a mediocre taste, rated 6/10. The meat is chewy, and the fish seems neither fresh nor tender

I liked it a lot. Good for the price. Really good deal, big rooms, private bathroom. Onsen with amenities. Free parking. Super kind staff. It’s a little old, but it’s great.

Nice Riokan Food was excellent and staff were very friendly and helpful, although didn't speak much english. The only downside was the facility was a bit worn -stained carpets, peeling wallpaper, and musty smell

Food was awsome! Property is a bit run down (peeling wallpaper, stained carpets, musty smell).

This is out of town, but I’m a sucker for traditional onsen ryokan. This place has aged well, rooms are spacious, there is a private onsen on the top floor for 40min usage, and there are a couple of great restaurants 10mins walking distance around. Lawson out the front. Staff were excellent. Only stayed 1 night but would go back. Great if you have a car.

This is a cute ver traditional ryokan. However it is in dire need of a remodel. Many stains on the carpets and walls, ripped wallpaper, more mold in the baths than I’m comfortable with. The rooms themselves are nice and clean but all the amenities are quite old. Has enough parking for only 3 cars so keep that in mind. Very very friendly staff though, and the food is wonderful! One big problem however...

The hotel overall, and my room specifically, had a lot of wear and tear: the western portion of my room had sizable stains on the carpet and splatter marks on the walls (The tatami portion of the room was fine). The hallway carpet was also stained and lumpy in places and the wallpaper was peeling. The 4th-floor bath also showed signs of wear; slats were missing from the trellis over the outdoor portion...

Highly recommend. Superb staff, food, room. One of my favorite ryokans.

What a very special place. An oasis of peace and tranquility. Beautiful staff, wonderful onsens and unbelievably good food. What more could you want from life!? The rooms were also beautifully done. Hard to leave.. Special mention of two staff . Iwanami and Kawai Takamura. Thank you both for making our stay even more special!

Wonderful onsen hotel in the countryside near Matsumoto. Easy to get to from Tokyo via train and hotel shuttle. We stayed 2 nights which was perfect. Room was comfortable, food delicious (although Western breakfast was odd) - we recommned asking for the shabu shabu hotpot one night for a change - (Wang is an exceptional hostess in the restaurant. The 3 onsens are breathtaking. No language issues. The...

On the plus side: the location is magical; the ryokan style rooms are large; the three onsens are lovely - the deep bath one is the best; the service is excellent; the Japanese restaurant is first class and beautiful. On the minus side, our room needed refurbishment as do some of the common areas if Tobira is to retain its Relais & Château status; the French restaurant food is not good enough; there...

We had a very enjoyable stay at Tobira Onsen Myojinkan. The service levels here are outstanding and truly embodies the concept of Omotenashi. The staff knew the details of our meals and program intimately and anticipated our needs accordingly. Special mention to Mizuho who walked us through our check-in and welcome at the lounge, Hina who brought us to pick vegetables at the farm and I Chang and Miki...

Lovely interiors at a Relais & Chateau property. Take the top floor rooms which look out into the mountains. Room is very well designed. Standing onsen is superb. Jap food was good but not spectacular though some very good broths in the line up. Breakfast was simple. Didn’t try the French restaurant. Staff are professional but not warm like the smaller family owned onsens. There’s a nice short walk...

Average The food was good. The bathroom was small and could only fit three people.

There are relatively many places to eat and drink around the hotel, but there are no convenience stores, which is a bit inconvenient. There were very few foreigners, which was great. Breakfast was also delicious.

It felt old, but clean. The unit bath was the size of a small unit bath in a studio apartment, so there was little space to put things and it was difficult to use. The table was also small, and all the equipment, including the TV, kettle, and charger, was placed on it, so I got ready feeling the space was cramped. Breakfast was included, but for hygiene reasons, we were not allowed to take it out of...

The facility itself feels a little old, but it seems to have been well-cleaned and was very clean. That cleanliness could be felt even in the room, so I was able to stay there with peace of mind. Personally, having a large public bath was one of my criteria for choosing this hotel, and I was satisfied with the amenities as well. The only disappointment was that although there were instructions and...

Breakfast was a buffet style, and I felt like there were a lot of missing items, or rather, they weren't replenished in time. Other than that, there is also a hot spring, which I think is good for casual use.

I had a comfortable stay. I used it on a business trip, and there were delicious izakaya restaurants nearby, so I was able to relax until the evening.

Great location-near train station. Hotel is located by the river. Good simple Japanese breakfast with some Western bread.

Convenient, clean, good location.

Convenient location and breakfast was good

I booked the Matsumoto Yorozuya during a one-day layover in Matsumoto while on a hiking trip in the Highlands. It's a small but lovely place, just a five-minute walk from Matsumoto Station. The simple breakfast is worth mentioning – not a huge variety, but I really enjoyed it; very Japanese.

The hotel's location is excellent, just about a 5-minute walk from JR Matsumoto Station. The room was clean and tidy, and although not large, it was well-equipped. The front desk staff were very friendly and attentive. There are many restaurant options nearby, and it offers great value for money. I highly recommend it for independent travelers.

Spotless and conveniently located. Highly recommended.

The heater could not adjust inside the room, you will feel very hot and dry when sleeping.

Booked here because their website says they will adapt their menu for allergies (in our case gluten free / coeliac disease). An earlier Google review also mentions them providing gluten free food for a previous guest. However, when contacting the hotel, it turns out they cannot / will not provide a gluten free meal. When reasoning this, they repeatedly mentioned the remoteness of Kamikochi and the...

The food was better than I expected, and the waitresses at the restaurant were also wonderful. I'd definitely like to go again.

This hotel is good, very good. The room is spacious, clean, good service, you can leave your luggage before check-in. If you leave it before check-in, they will send your luggage to your room for you, no need to drag it yourself. Breakfast is a buffet, dinner is a fine dining dinner, French style food, very delicious, the view from the room is amazing. Book the mountain side, you can take pictures...

The room was average at first, but it was quite good after the change. Snow view room + very good dinner

Second time staying here. Great location, right beside Kappa bridge. Room is clean and comfortable. Highlight is French course meal dinner and very delicious buffett breakfast!

Opened the Ctrip app to book a room. The hotel is great.

The hotel's location is excellent, just a 2-minute walk from the JR station if you turn left. It also has a hot spring, and it's a historic hotel. I stayed in a Japanese-style room, which was quite unique.

Excellent service, clean rooms, good water pressure, and they really care about their guests, offering great directions. It's very convenient to get around, close to Beijing Road with lots of food options nearby. Famous cafes are right next to the hotel, and there are so many shops along the street. The convenience store isn't far either. I'll definitely stay here again next time, and I highly recommend...

GOOD location ,good service for all. BREAKFAST IS NICE. I feel comfortable to stay and travel near bt this hotel .

The hotel has a lot of history, and its location is super close to Matsumoto Station, making daily travel very convenient. The hotel breakfast is good, but the Wi-Fi signal is very weak and often disconnects.

Located within walking distance to Matsumoto station. Rooms were clean and tidy, front desk staff were friendly, informative and spoke good english. Do note that they do have large private baths which may have led to a small shower area/ bathtub in the room.

Although it is an old building, it is a satisfactory hotel for a few nights. Be sure to check out the amenities corner in front of the elevator on the first floor. You will want everything, including extra pillows and pajamas. There is only one small pillow in the room and no pajamas. Slippers are in the closet, but they are reusable, not disposable. There are disposable toilet seat covers in the bathroom...

Close to the bar district and Matsumoto Station, making it easy to access. It felt clean.

The outside looks a little beatup, but the rooms are very clean, and the staff are very polite. The only reason I removed a star was because of the annoying bathroom design. The door is about a foot off the ground so you have to step up to get in. Very strange and awkward design.

A night staff is very kind and helpful that a reason to give three stars (Stayed in 2016.) Very close to a station. 711 near by. Needed Google Map to find this hotel.

It's a 5 star 3 star hotel. Stayed they're last night. I can't fault it. At that price itit w very good. It's about 3min from the station, the fun Street with all the bars and restaurants is nearby, the staff were helpful and kind. They even let me store my bag there the morning after while I went sightseeing. It was very clean, the bed was really comfortable, there's a small bath, climate control...

Good location close to the Matsumoto train station and to downtown. Cozy clean room easy to sleep.

Easy to park. Wife would give it 4 stars. 6 yr old would give 5 stars for the rock climbing wall. No lift for 2nd floor rooms and would have life more space to open suitcases but overall nice place to stay.

It is more suitable for families who like camping and experiencing outdoor lifestyle. The wooden house is relatively old and the sleeping cushions are old. The road to drive to the B&B is narrow and the location is relatively remote.

A secret base you'll want to return to A secret base that suddenly appears in a residential area. The private space was maintained and I was able to spend time quietly. This is my third time here. I've never forgotten the impression I got from the padlock when entering the storehouse and the smell of wood when I entered, so I come here every year. I wonder if it would be even more relaxing if there...

It really is a secret base. The room was compact, but it really was a secret base! My family and I had a great time staying close to each other. The Italian restaurant next door was delicious!

We booked last minute and what a find!! From the moment we walked in they greeted us warmly and made us feel like we were their only guests. They are very English friendly and were able to assist us with our transportation and dinner that evening without hesitation. The restaurant was nothing short of amazing. What an authentic and memorable experience from the steak to the service (and I live in...

Nice hotel with great onsen facilities. It has a big public onsen without outdoor view and 4 private onsen free of charge. Mr Aso San speaks great English and very helpful. Food is delicious too. Great place to stay

The hotel was clean and comfortable, spacious, and beautifully decorated. They even offered two pillow options – a thoughtful touch. The facilities were excellent, the food was exquisite and delicious with a wide variety, and the staff were attentive, polite, and provided excellent service. There was also live music every night, which was very pleasant to listen to. If I have the opportunity, I will...

Tamanoyu Hotel is an excellent choice for those seeking a private, tranquil onsen experience in Japan. Private Onsen: This is the highlight. Each room features its own private onsen, offering unparalleled privacy and relaxation. You can truly unwind without feeling rushed or crowded. The hotel boasts a serene atmosphere, making it ideal for a relaxing getaway away from the hustle and bustle. A Lawson...

There are buses from Matsumoto Station to Asama Onsen. Different routes have different stops. You can get off at Maema Onsen Entrance or Kosengen Square. Asama Onsen is known as a declining hot spring town. I personally think you don't need to stay here unless necessary. The hot springs are average, the hotel prices are not low, and the cost performance is very low.

Service: A typical Japanese hotel with very attentive service Environment: The room is large, with dry and wet areas separated Sanitation: Very clean Facilities: The shower water is a bit small, but you can go to the bathhouse, and there is basically no one in the public bathhouse

・It's conveniently located near the station and Matsumoto Castle, as well as other tourist attractions. ・There are plenty of amenities, including face wash and lotion, which is great.

Neither good nor bad, just a standard business hotel. No one was at the front desk during check-in.

Carpet is seasoned and old rug smell. Bed are normal the usual. Amenities and bathroom standard japanese hotel no complain. Good for budget stay includes limited carparks 5mins walk away.

The reception staff were very friendly and did her best to communicate in English. Thank you! Parking is available, facilities are adequate, and overall it was a satisfying stay.

Very convenient location, minutes walk to Matsumoto Station and convenient store was right around the corner. We were given a smoking room but the hotel provide us with a smoke treatment device which cleaned the room quite welll. The room is compact but had all the necessities that we needed.

Very poor quality of the bed. Spent 40 minutes looking for the hotels parking in the dark. Small breakfast

Not great value for money; 3000 RMB for two people for New Year's Eve, including one night's stay and two meals. The food was average for a hot spring hotel (not very good). The hot spring only had three pools, none of them were open, and nothing special; it felt like the kind of place where local residents usually come to bathe. If it were a regular price, it would be worth it, not worth this much

I really enjoyed my stay. The room was lovely and the staff were so friendly and helpful 💖

My sister and I had a lovely time at this hotel, people are just gorgeous, took care of us every second, the breakfast is great, the onsen was amazing. Thank you for having us and for sending us our forgotten items, sorry for that, we have been travelling for several days and it’s getting tired!! The location is far away from the city centre but to be honest we walked 50 minutes to get there and the...

It is a little far from the centre of matsumoto(20 min with the bus), but the view from the room is well worth it. Overall the staff is very attentive and helps you a lot with your requests and gives you some nice Information, even if you can not speak japanese. The breakfast was insane and I ate the best fish of my life. The onsen was quite chill and relaxing. The room itself was simple, but nice...

This hot spring hotel is close to Matsumoto Station, just a ten-minute drive away. It boasts excellent water quality, a quiet atmosphere with few people, and high-quality food, making it great value for money!

If you can speak Japanese, the explanation is very detailed. There is an open-air bath that can be used all night, and there is no strange smell in the room. Lawson is just outside the door. If you go to Karuizawa or Kamikochi, you can choose to stay at Asama Onsen, which is cheaper and less crowded.

The food was delicious. The dishes were well-prepared and enjoyable! The staff were friendly and hospitable. The room was just as clean as in the photos, with large windows and a lovely feel. I'd definitely like to stay here again.

Excellent value for money. The room was large but not very tall, and the view from the window wasn't great. The hot spring was great and not crowded at all; when I went at 10 pm, there was no one there, so I had it all to myself. Breakfast and dinner were both good, definitely worth the price. Online booking didn't require prepayment. In summary: I'm very satisfied. I'd like to go again if I have the...

This is a traditional hot spring inn. The rooms are clean and the Japanese-style futons are heavy and sturdy, allowing for a good night's sleep. The hot springs are open 24 hours a day, so you can bathe at any time. It was a luxury to have the small open-air bath all to myself. There were times when the wifi was difficult to connect to.

Highly recommended, a traditional Japanese hotel with a beautiful Japanese garden near the reception. We also enjoyed a traditional multi-course dinner – very impressive! Pleasant music plays from speakers in the hallways.

We spent just one night in this typical Japanese ryokan with the half board option. We only had dinner because breakfast was at 8 (ok, traditions but it's still a holiday!!). Very friendly staff and more or less pleasant dinner. We didn't appreciate the futon, uncomfortable and not compatible with my back pain. Nice experience in the onsen.

実のところ、わたしの手違いで一泊2食を考えて計画してこちらを予約しました。もちろん現地について素泊まりを知りました。でも臨機応変に対応してくださり食事をつけていただきました。それが滅茶苦茶美味しかったので感動でした。温泉も最高でした。