Hotels in Matsumoto

The room was great, very clean, and the staff were polite. They cleaned it every day. The breakfast was delicious too. It's not far from the train station, and there's a convenience store nearby, as well as Matsumoto Castle, all within walking distance. There are also plenty of restaurants around. I would definitely stay here again if I have the chance.

The service was good and the price was affordable. The heating was excellent; the AC unit got really warm. I appreciated not needing a key card for electricity, as it allowed me to charge devices while out. However, the other facilities were pretty standard, and the decor was outdated. Some areas were even cracked and poorly maintained. Breakfast was free, and the bread was delicious, though it was...

The value for money isn't great. The room was really small and the bathroom had a bit of an odor. Breakfast was a buffet with not much variety, but the taste was decent.

Goods location, car parking with fee.

Very friendly front counter, very large room at a great price, left bags a few hours before check in easily, bed comfy, good soft linen, easy to use a/c, standard Japanese buffet (didn't have long enough time to properly enjoy, but had everything, meat noodles miso soup etc), with surprisingly good coffee (filter) and fresh juice, with short walk to station to grab a train out in the morning 👍

Outdated rooms, crowded bathroom and spaces. Very small beds. Nice staff and free breakfast.

we can see the ryokan is dated but is very well maintained in good condition. onsen outdoor was kind kind of slippery and there were insects in the water. the scenery was however beautiful. and service was a really good. we were greeted by a male staff, full of smile, who seems to be one of the few who speaks english. he gave us good explanation on the food and was very friendly. the foods were delicious

This 400-year-old Japanese hot spring hotel, despite many of its bathhouse wooden panels being very old, pays great attention to detail. I stayed in winter, and fresh snow covered the rooftops like a layer of cream. The water in the hotel's main public bath was a pale blue due to the Shirahone Onsen's rich sulfur content. Soaking in it made my skin very smooth, though there was a strong sulfur smell...

27dec2025, no snow day however delight with the region covered with snow such beautiful like fairy tale. Be careful when drive up to Ryokan the road is narrow and icing. made sure ur car is with winter tyre. also preferable 4wd, i rent the 2wd with winter tyre, drivable but really need skill and careful driving. Don't miss and dont' be shy for the mixed bath is a very enjoying scenery bathing outdoor...

We stayed there from 25 to 27 October. The food, the onsen, the view. We loved the experience!!!! On top of that all the staff is absolutely amazing and friendly. We are really glad that we stayed here. We would like to leave a special thanks to Miss Yumi! She was the BEST! Super thoughtful and sweet. Thank you so much for everything. Big hug from Portugal!

Very beautiful Onsen Ryokan at Japanese Alps. Absolutely the highlight of our trip! I was staying there with my mom for one night 8-9.4.2025. The service was sublime! The room we were in was beautiful and spacious. As for the Onsen itself, the water felt really good and sulphuric, you could smell it the moment you stepped out of the buss. Water was beautiful blue color and felt really nice on skin...

I booked the new building but it was actually the old building. Avoid it. It is better to book directly on the hotel's official website. You will not make mistakes in the room type and it is cheaper. The room type issue made me and the hotel very embarrassed. It was really embarrassing to the whole country. The hotel itself is good, the hot spring is very refreshing, and I will visit again.

The Shirahone Onsen is located 1h by car from the Matsumoto station (19,000 yen by taxi), in the mountains, far from everything. You come here for one thing only: relax at the Onsen. The common areas of the hotel are not fancy and would benefit from a refreshing, but the Japanese style room is very spacious and we had a soothing view on the stream. The Onsen facilities are great and the experience...

Spectacular view, great hospitality & friendly staff, we booked room with halfboard which was nice (dinner is 10/10 but breakfast is pretty simple), despite being the smallest size of unit mix but 10tatami room is big enough for 4ppl with bags, the building is single corridor design thus all guest rooms have moutain view. Onsen is superb! W/M seperate onsen, both provided indoor & outdoor baht and...

In the deep mountains and forests, the road is a bit difficult to walk after the snow, but everything else is ok!

It couldn't be better. The store picked up and dropped off the car, more than 2200, three people, one night and two parking, banquet dinner standard.

The room is very big and nice, with a big window, the view is really good, and the food is especially delicious! Breakfast and dinner are very good, and there is a shuttle bus at the bus station, which is really good.

Very good, there is free beer from 15:00 to 17:00, the room is hygienic, the outdoor bath is comfortable, and the dinner is rich and delicious

It was good but I probably won't go again.

I stayed here for a night in March with my relatives. 1. Each meal was carefully prepared and delicious. Our plan included handmade soba noodles at the end of the meal, but rice was not included, but they were happy to provide it when we asked. All the dishes went well with rice, so we were very satisfied, even though we don't drink alcohol. 2. The bath water was very soft to the touch and the temperature...

When I told them in advance that I am elderly and have a small appetite, they arranged for me to have some horse meat tataki and delicious soba noodles. The regular dinner for the second night was too much for a senior (lol). Chablis white wine ◎ and barrel-fermented wine ◎ from the nearby Yamabe Winery. There was a wide selection of alcoholic drinks, including soba shochu with soba yuwari ◎. It was...

The room was spacious and had a hot spring bath, so I had a comfortable stay.

very nice and peaceful ryokan, all staff are so friendly. Breakfast is simple and delicious. I feel so much comfortable staying here. ♡

Very stylish and picturesque ryokan-type hotel, with beds, fully and equipped rooms with toilets. Also, it has a large, very nice onsen with hot springs water. The only flaw is its location, rather remote and reachable mostly by taxi.

Outdoor temperature was around –3°C, but the ryokan felt even colder because some sections were open to the outdoors. The walkway from the rooms to the onsen is uncovered, so there’s no way to avoid the cold. I had to wear my winter jacket just to walk to the public bath. There is a private bath option, but the one assigned to me was far too hot — I couldn’t even step into the water. The public bath...

The accommodation was good and the food was delicious.

The small details were very thoughtful and made me feel good.

Excellent breakfast, dinner and spa experience. Exceeded expectations, the hotel itself is old and shows signs of wear and tear but the service is excellent and the hotel has atmosphere.

Dinner and breakfast were delicious and filling.

Despite its retro atmosphere, the building was very clean and I had a pleasant stay. The food was also really delicious ^_^

Excellent family run hotel - I would highly recommend a stay here - the onsen baths are large and comfortable - the staff are genuinely caring

Great place to stay, Shared bathroom and needs to climb stairs to the room too. Staffs were helpful to carry the luggage to prevent the wheels from damaging the ryokans. Overall a great experience!

Super clean and friendly Japanese family who runs it. The ryokan has number of rooms but they only take limited groups each night so can uphold the quality and services to customers. Meals are really impressive and what they proud of. The onsen is quite small but clean and not crowd. Feeling good.

The owner was very kind and nice. As soon as I arrived, my wife was in rapid succession. There are stairs in the inn, and I think it might be difficult for elderly people, but it was a good inn, including that. Dinner wasn't that big. Have a meal. The bath was nice too.

I stayed the night before to visit Utsukushigahara Kogen and Kirigamine. It's an old-fashioned building, and the stairs are steep, so it's hard to say it's barrier-free, so I think it's difficult to use. The bath was a moderate size and a small bath, and I used the men's and women's time shift system. The spring quality was very good and I was able to take a very pleasant bath. For dinner, we had the...

An excellent natural hot springs in old (Showa era) style ryokan inn. Reasonable, unpretentious, at home, quiet and relaxing - with a mere sub $100 per person for 2 meals a night.

Friendly staff. Location very far from centre of city, and there is no hotel shuttle. Very quiet. No blinds or light filter on the tatami room windows - sun woke me up at 5am each day!

A very cozy hotel in a quiet area of Matsumoto. The onsen was great. The staff, although not very fluent in English, were always willing to help and wait while I typed a question into Google Translate. Getting to and from the hotel was a bit inconvenient, as buses run every half hour, but the views around the hotel made it worthwhile.

Ample space for parking. It’s a quiet place. Enjoyed the hot spring during my stay.

The location is excellent and very convenient for getting around. The room was clean and comfortable, and I really appreciated that pajamas were provided. Great stay overall!

The hotel is clean and comfortable. The service is also very good.

Good vibes, good service mind and good for rest. This hotel is ryokan style with onsen.

A small, charming, and cozy hot spring inn. It features a private, semi-open-air bath where you can enjoy a tranquil soak. Our room was a traditional Japanese style, clean, refreshing, and just the right size. The staff were very friendly. The location is conveniently situated on the main hot spring path. It's visible as soon as you enter Asama Onsen. We then cycled to Kamigata Shrine and other attractions...

This was a ryokan I visited while traveling with a friend. The rooms were very clean, and the tea provided in each room was delicious. The staff were always friendly, and the breakfast was of excellent quality. The hot springs were warm and clean, and the facilities were well-equipped. I would definitely return the next time I visit Matsumoto!

Staffs are friendly, breakfast is good, the location is 10 mins drive from the castle

A very nice Japanese-style hotel, like an ancestral home, well decorated and maintained. The whole building has two floors, and the restaurant is on the second floor. Breakfast is a typical Japanese breakfast, and the latest one is 8:30. There should be guest rooms on the first and second floors, and there are private and public bathrooms on the first floor. The hot spring pool is very clean, but also...

I stayed the night before Utsukushigahara. It takes less than 30 minutes by bus from Matsumoto Station! The young staff feel very good. The private bath that flows directly from the source was a little too hot, but the atmosphere of the Kurazukuri indoor bath in the large communal bath made me feel good. The room is also very clean. It may depend on the plan, but it was the best combination for me...

I stayed at GW. The private open-air bath was large, and I was satisfied with the number and taste of the food. There were some young employees, but I'm working hard and I like it. It is a ryokan that you will want to stay again if you go nearby.

What a luxury it was to have stayed at this ryokan after a long day hiking in Kamikochi. The room was beautiful, with our own private onsen, a massage chair, very comfortable beds, a beautiful bathroom with a walk in shower and even dyson hot tools...I was in heaven! The cherry on top was a delicious dinner and breakfast with amazing service. My husband and I did not want to leave! They were very...

The hotel offer a traditional Japanese settings. It wasn’t crowded and we got to spend a really quality time here. Breakfast and dinner were served. The only downside is the lack of in room shower.

Everything is perfect at this small but cozy hotel. The room is neat and clean. The foot bath on the balcony is relaxing and you can listen to the sound of the brooks next to the hotel while enjoying the foot bath. Accommodation experience at this hotel makes our three days trip at Kamikochi wonderful and unforgettable.

This small inn offers the best food, wine, and hot springs♨️, and the service is wonderful. It's perfect for solo travelers, and I'd definitely recommend it as a place I'd like to visit again!

Fortunate to have stayed at Keiryu-so Shiorie as it was perfectly located near to the Sawando Bus terminal for easy access to Kamikochi. The taxi rank is right next to the ryokan so it was easy for us to grab a taxi to Kamikochi at 5 am to catch the sunrise and beat the crowd. The ryokan is beautiful and the staff are all very accommodating and very guest-centric. There are only 8 rooms and each room...

We hired a car from Matsumoto especially to experience this authentic ryokan experience for one night. It was worth it. We had a hot spring outdoor bath with our room, and there is also further hot spring baths in the ryokan (a private one that can be reserved, then women/male separate public ones that become private after 11pm). From the service to the amenities to the exquisitely presented and delicious...

Fabulous night with our grown up daughter. Amazing food lovingly prepared, a good and large traditional room, and a very nice onsen. Very friendly and hospitable hosts. The outdoor onsen was u/s and the old gardens need attention but the view of the garden from both bedroom and breakfast room was very nice. High points would be both meals and the lovely onsen. Dinner was served at a table in our room...

Traditional Japanese inn, rich breakfast and dinner, different for two days. The enthusiastic and kind old boss provided services beyond expectations. There is a pick-up service from the hot spring and the station.

Phenomenal! Best breakfast ever . Extremely nice people . The room was very large with private onsen. Views over the city and mountains. Picturesque garden . Reasonably priced . Plus shuttle on demand . What else can you ask ? :) Altamente recomendado 🤩🤩

Older, traditional ryokan with beautiful views. The staff was so friendly and accommodating even with limited English. Dinner and breakfast were a great experience. The garden, while not in perfect condition, is still beautiful.

I spend most of my time in hotels and frankly this one is the best I've ever been to. Excellent service and great room. I regret that we didn't stay longer.

Wonderful Ryokan. The staff is very accommodating and friendly. We really enjoyed the traditional Japanese breakfast while staying there. The rooms were a little dusty and there were some insects but what do you expect when staying in a place alongside nature? The garden on their property was so peaceful and a great place to get away to watch the sunset and reflect on your day. The rooms made it comfortable...

Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited

I had the pleasure of staying at Oiwakeya Hotel, a beautiful ryokan that exceeded all my expectations. From the moment I arrived, I was enveloped in a sense of tranquility and tradition. The on-site onsen (hot spring) was the perfect way to unwind and relax. The rooms, laid with traditional tatami mats, were spotlessly clean and surprisingly spacious. But what truly made my stay special was the incredible...

Our family had a wonderful stay at this ryokan. The rooms were beautiful, the meals were memorable, and the service was impeccable and kind. Take a few moments to research etiquette, particularly about how to use onsen, and you'll have a wonderful stay. You can easily reach it via the metropolitan bus. From the train station, follow the signs to the Matsumoto bus terminal. Take the Utsukushigahara...

The location is easy is find. It’s a traditional japanese style ryokan. Even though most of the signs and instructions are in japanese, the service staff took the time to show and explain the facilities and amenities available to us in English. The service staff also took time to explain all the dishes served and the meal was delicious. Would consider to stay in the ryokan again.

This ryokan was a surprising discovery. It's 3-star rating did not reflect the outstanding value it delivered. The Oiwakeya is a spotlessly clean and has an enduring aesthetic that fully conveys the ryokan experience (tatami lined rooms; comfortable futons; shoji screens; exceptional and visually stunning dinners and breakfasts; an invigorating onsen (hot spring pool) ; and much more). Most importantly...

Beautiful, traditional Japanese ryokan (inn) with friendly, helpful staff. Some speak English well. Breakfast and dinner is included in the plan. The food is exquisitely presented and so many dishes--too many really. Comfortable bedding--futons laid out on the tatami mats. Lovely gardens and perfect hot spring baths-- plus a hot spring foot bath for tired or cold feet! This inn is not in the center...

It is an interesting experience. The accommodation was converted from a cafe and had a full kitchen, coffee machine, stove, etc. But most of all, we were amazed by the friendly hosts, who confirmed with us the arrival timing and assisted us with parking the moment we arrived. The location was perfect. Next to a well-stocked supermarket, a clinic, and a stone's throw from the Aeon Mall. The lack...

We had a wonderful stay and really enjoyed the cafe theme accommodation . The place is beautifully done up and a dedicated parking lot for those who drives. Extremely convenient with supermarket , convenience store, Restaurants and laundromat within walking distance . Will hope to be able to stay again when given the chance!

Wonderful experience staying here with the cafe-styled decor and a large supermarket just across the street. The complimentary transport for arrival and departure are well appreciated.

Wonderful experience staying here with the cafe-styled decor and a large supermarket just across the street. The complimentary transport for arrival and departure are well appreciated.

this has by far been the best accommodation that we have stayed in this far! what truly shines though is that you get to stay in a cafe setting which gives it 100% vibe! (the accommodation was previous a cafe afterall). our family enjoyed dining at the cafe so much so that we packed food back instead. location is also very accessible with many amenities. there is a mega supermarket right across the...

The staff were very friendly, picking us up and dropping us off at the train station. They made sure we had everything we needed. The room was large, clean and had plenty of additional space in the living area. We didn’t hear any noise from the next door supermarket and it was very convenient. There were good food options nearby and the hosts kindly dropped us at the station to store our bags and then...

I stayed at this inn while touring Nagano's national hot spring resorts. I followed the navigation system's directions through a residential area to find this inn, and the room was clean. They prepared a room for me near the large public bath, and I used it whenever I had free time, but perhaps because it's less occupancy on weekdays, I didn't meet any other guests and was able to relax. Meals were...

I stayed here with my family because the hotel had high reviews and offered a discount. Our room was in water-saving mode, but it was relatively empty, so we were able to relax in the hot spring water. I was happy with the in-room dining and the service to provide a kettle of boiled hot spring water. It's a bit disappointing that the shuttle service is conditional.

This is a very quiet inn. I was able to relax and unwind. The room was very spacious, and it had been renovated and was very clean. The hot spring bath isn't very large, but because there are few guest rooms, I was able to enjoy it almost like having it all to myself. However, you have to go down stairs to get to the bath, so it might be difficult for elderly people.

I searched for it on the in-room dining site and finally found it. The building itself is old and it's easy to get lost, but the emergency exit was right next to our room, and most importantly, it was a very clean and refreshing inn with a very good cleaning routine. The food was delicious, made generous use of local ingredients, and there were many things I had never tried before, so I was very...

Onsen is good, the shower is comfortable, and the service is very good.

It's a simple inn, but the cost performance is good. The proprietress is very kind and the employees are very warm and I personally want to go again. The slippers are disposable, but they are a little nice, so I brought them home with a bag. I thought it would be useful to take off your shoes when entering a temple.

This guesthouse has a strong昭和 (Showa-era) vibe, probably family-run. There's a small communal bath for soaking if you enjoy authentic Japanese experiences. It offers excellent value for money. It's likely a good fit for backpackers.

Wonderful place; kind staff. The room was Japanese style, there is also a private hot spring and bikes for free. Highly recommended!

Structure is a bit old, and the floor rooms can get a bit cold but staff was kind and replaced ours with a 1st floor one. The ryokan is very warm and can be reserved for private experience.

The owner cannot speak English but tried to communicate to us. We’re impressed by the customer service and cleanliness. Eventhough we needed to use the shared toilet and bathroom, they are clean and vacant all the time. There is a few parking space at the ryokan with free of charge.

Pretty nice place and loved that they provided the Yukata suite.

A 10 min walk from the station, so excellent location We were allowed to check in early, which is a bonus. Very nice experience of a Japanese house & bedroom. The Onsen bath was also a bonus.

We went in the winter season. They offer ski rentals, and Mt. Norikura Kogen Ski Resort is within walking distance. It was great that we could put on our skis from the snowy areas and ski down to the lift ticket office. The guest room had three single beds with wheels on the legs, which made it easy to move, but we thought the single beds were a little cramped for our family of four, with an elementary...

My family and I stayed for 3 days and 2 nights. It's close to the slopes, the food is delicious, and we were very satisfied! All the rooms were equipped with floor heating, so we didn't feel cold. Best of all, when my family accidentally returned our personal poles along with the rental skis we had rented at this pension, we called and asked them to return them cash on delivery. They happened to be...

The dinner and breakfast were delicious! Their dog, Mugi-chan, was adorable! And it was only a three-minute walk to the slopes, which was great! I'd love to stay here again!

The owner was very friendly and we enjoyed talking a lot. The meals were served in a set course, but they were very delicious. There were two private baths, and the water temperature was just right, so we went in three times. The Norikura Tourist Center is nearby, so it's a good place to use the shuttle bus. The bears in this area are apparently gentle, so as long as you don't scare them, you'll be...

Nice stay in this little pension ! Food was really excellent and the highlight of our stay. However the room is not really big and the bed are too hard/not confortable. It’s a shame that we were not politely asked to leave 10 min after checkout time, we thought that being alone we could enjoy a bit more after 3 nights. Lastly, paying for renting a towel is quite unsual when the room is in this range...

The landlord uncle and aunt are very warm and friendly. After checking out, they took the initiative to send us to the next destination. The room is small, the beams are low, the sound insulation is poor, and the floor is collapsed. The design is unreasonable. The accommodation experience is very average. There is no yukata, and the room without a bathroom does not provide bath towels. The rental fee...

The food and hot springs were great. The rooms were clean and I recommend it.

The food it's really good, the service was nice and the 温泉 was very relaxing :) おすすめです！