Business Royal Hotel in Nagasaki

This place has seen way better days, but has a curious charm, if you’re open minded. Definitely not the place to impress a date. It’s not far from the main Nagasaki Shinkansen station if you’re in a pinch. Our reservation for a non-smoking room got us placed in an ashtray with beds. A flustered but very nice desk clerk moved us to another room that was *less* smoky. Breakfast was interesting/edible. Saving grace for the hotel: instant noodles and beer vending machine inside the front lobby by the check in desk.

It's been too long. I booked it because it was cheap. It's close to the station, but the rest was not that great.

Do not book this place. Stay away! The whole place smells like smoke. Wifi is only available on the first floor. The place is old, which is ok, but badly in need of refurbishment. Our room was extremely hot - it was a hot, humid day in Nagasaki, and our air conditioner barely worked. I went down to the front desk and told the person on duty the room was hot and the air conditioner was barely functioning. He came up and waved his arms in the area adjacent to the air conditioner. I told him this was not acceptable and asked if he had another room. He opened a door to another room, and it smelled like a smoking area must (we are non-smokers) at a train station. I said "smoking room," and shook my head, and he understood and walked out. I said via Google translate, "Please give us a refund, and we will find another place to stay." He refused. I asked via Google if he at least had a fan, and he gave us the Itty bitty fan pictured.
The woman who served us a very spartan breakfast was very cordial - food either Texas toast or rolls, egg with ketchup, cabbage salad. yogurt, 2 small sausages, with drink options of apple juice, water, tea, coffee, or milk.
In the hall near my room, there was carpet covering an almost volleyball sized hole in the floor. I tripped on this in my sandals, and my wife showed me the hole - you could push down with your foot and there was nothing there. I took a picture, not sure if you can see this.
Under normal circumstances, I would protest the charges on my credit card. I'm not sure how to do this on Trip.com. I won't say this is the worst Hotel in the world, but it might be the worst in Japan