Bastau Hotel in Almaty
✅ Clean and fresh rooms with balconies, refrigerators, and air conditioning ✅ Respectful and warm hospitality, especially from receptionist Gulmira ✅ Good value for money with room rates described as absolutely reasonable ✅ Convenient metro access and multiple nearby transport options ✅ Quiet location with parking and a shared kitchen available ❌ No elevator in the three-story building, which may be inconvenient for some guests ❌ Breakfast is minimal and was not served during October 2024 ❌ Poor sound insulation; noise from neighbors and door slamming reported ❌ Rooms are small, and beds can be uncomfortable according to some guests ❌ Security concerns raised due to doors not closing properly and noise issues
Rooms and prices
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Description
Bastau Hotel in Almaty offers a modest three-star stay with just seven rooms, including Deluxe Double rooms and a Suite, making it suitable for travelers seeking a quieter lodging option. The hotel provides essential amenities such as free WiFi, a microwave, a shared kitchen, parking, and a lobby TV. Guests appreciate the clean and well-maintained rooms, which feature balconies, refrigerators, heating, and air conditioning. The staff is frequently praised for their respectful and warm hospitality, especially the receptionist Gulmira. Bastau Hotel accepts pets for an additional fee, requiring a 5000 KZT cash deposit per stay. The check-in window is from 14:00 to midnight, with checkout by noon. While it’s not a luxury property, its reasonable prices and comfortable conditions have earned it an overall rating of 8.4 out of 10.
Location
The hotel is located on Issykskaya Street in Almaty, approximately 4 km from the city center and 9 km from Almaty International Airport (ALA). Nearby landmarks include the Green Bazaar, Memorial Park, and Almaty Cathedral within walking distance. The hotel is about 900 meters from Merchant Gabdulvaliev's Trading House, a historic building, and just over 1 km from the House of Scholars and the Abylai Khan Monument. Public transport access is convenient, with the metro station close by, allowing easy connections to the city center despite the hotel's somewhat quiet surroundings.
Tips
- Expect no elevator access to upper floors, so pack light if you have mobility concerns.
- The hotel has a shared kitchen and microwave, useful if you prefer to prepare your own meals since breakfast service is minimal or sometimes unavailable.
- Use local taxis or the nearby metro for easy access to the city center and landmarks.
Policies and conditions
- Children of any age are allowed.
Children up to and including 7 years old stay for KZT 3,590 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - No parking available.
- WiFi is available in public areas and is free of charge.
- Pets are not allowed.
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoking areas
- Smoke-free property
- Heating
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- No elevators
- Non-smoking rooms
- Fridge
- TV
- Bathrobe
- Mosquito net
- Safe (in room)
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Common kitchen
- Kitchen
- Microwave oven
- Free Wi-Fi
- Free internet
- Russian
- English
- Parking
- Parking nearby
- Free Parking on Premises
- Pets Not Allowed
Video
Map
Reviews
The rooms are in amazing condition, clean and fresh, everything is so cozy and comfortable. The room rates are absolutely reasonable. A wonderful hotel for a long stay.
I'd also like to mention the location. I had easy access by metro and public transportation, although taxis in the city are not expensive.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Bastau Hotel
Does Bastau Hotel allow pets?
Yes, the hotel permits pets for an additional fee and requires a 5000 KZT cash deposit for the entire stay.
What room types are available at Bastau Hotel?
The hotel offers Deluxe Double rooms and a Suite.
Is breakfast included at Bastau Hotel?
Breakfast is not always available; it was not served in October 2024.
How far is Bastau Hotel from Almaty International Airport?
The hotel is located about 9 km from the airport, approximately a 30-minute drive.
Is there parking available at Bastau Hotel?
Yes, the hotel provides parking for guests.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 59 USD The best time to book is July 26, with rates starting from 57 USD