Mountain View Boutique in Almaty
✅ Clean and warm rooms described as cozy and comfortable ✅ Some guests enjoyed the mountain views and terrace for relaxation ✅ Friendly and helpful front desk staff reported in several reviews ✅ Good location for visiting nearby natural attractions and cultural sites ❌ Multiple guests reported rude and inattentive staff behavior ❌ Noise levels have been described as high, disturbing sleep ❌ Complaints about broken promises of mountain view rooms when booked ❌ Issues with housekeeping, including stained linens and ignored room cleaning requests ❌ Lack of basic in-room amenities such as water bottles and phone to contact reception ❌ Breakfast quality and choice criticized; inconvenience of having to wear outerwear to restaurant
Rooms and prices
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Description
Mountain View Boutique is a mid-range hotel in Almaty offering four room types: Standard Double, Comfort Double, Comfort Double with mountain view, and Deluxe Double. Guests can dine on-site at the hotel’s restaurant. The hotel opened or was last renovated recently enough to maintain a cleanliness rating of 8/10, but some recent reviews mention a decline in room upkeep and service quality. Rooms are described as warm and cozy, with mountain views available if you book the appropriate room type. The hotel’s service and staff have received mixed reviews, ranging from friendly and helpful to rude and inattentive. The property enforces a no-pets policy and does not allow service animals. Breakfast is available but may incur extra charges and requires confirmation with the hotel.
Location
Mountain View Boutique is located at 156 Al-Farabi Avenue in Almaty, about 18 km from Almaty International Airport (ALA). The hotel is somewhat removed from the city center but offers views of snow-capped mountains. It is positioned conveniently for visiting local art galleries and museums. While not in the heart of downtown, guests appreciate the proximity to natural attractions such as Lake Big Almaty and Mount Arakha, which are popular day trips from the hotel.
Tips
- If you want a room with a mountain view, confirm your booking explicitly and check your room upon arrival.
- Expect to pay extra for breakfast and confirm the options available.
- Bring your own bottled water or request it at reception early, as it is not readily provided in rooms.
- Prepare for some noise if you are sensitive to it and consider earplugs.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Breakfast is available at the hotel. Please contact the hotel for details. Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 14:00.
Services and facilities
- 24-hour reception
Street view
Video: Almaty mountains view 360
Map
Reviews
I don’t recommend here to any one else.
It was 04:00am the receptionist knocked the door and asked me for payment without any question or any excuse just directly; “you have two nights of payment just do it now” I was like shocked and what is going on??
Trust me the staff is bad and impolite enough that’s all.
There is no water in the rooms. You need to ask the receptionist at least to take one or two bottles of water.
No phone is the rooms to call the receptionist.
I didn’t know about breakfast no one told or explained me about the breakfast until I understood that the mentioned price is included the breakfast.
In short I can tell you please don’t make yourself feel bad with your money.
Cons: there are issues with personnel, the administrator at the reception is blonde, she can’t speak, she’s not competent with collective farm habits, there is no basic proper communication with guests, she spoils the impression of the hotel!
I wish to return to the previous level of 5 stars
Among the inconveniences: you had to put on outerwear to go to the restaurant for breakfast, it is especially uncomfortable when you are with children 😕 the breakfasts were not tasty and there was little choice.
For some reason, the request to clean the room when we were not there was repeatedly ignored.
Unfortunately, we will not decide to stay there again.
POIs near hotel
Frequently asked questions about Mountain View Boutique
Are pets allowed at Mountain View Boutique?
Pets and service animals are not allowed at this property.
What types of rooms does Mountain View Boutique offer?
The hotel offers Standard Double room, Comfort Double room, Comfort Double room with mountain view, and Deluxe Double room.
Is breakfast included in the room price at Mountain View Boutique?
Breakfast is available but not included in the total price; additional fees apply and must be paid at the hotel.
How far is Mountain View Boutique from Almaty International Airport?
The hotel is approximately 18 kilometers from Almaty International Airport (ALA).
Does Mountain View Boutique have a restaurant on-site?
Yes, the hotel has a restaurant where guests can dine.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 68 USD The best time to book is July 10, with rates starting from 66 USD