Best Hotels in Almaty

Great hotel with amazing pool, sauna and gym. Food is also good and staff are very helpful and professional. Highly recommend.

Facilities: Excellent Cleanliness: Spotless Environment: Elegant and spacious Service: Attentive

The hotel also boasts a swimming pool, spa, and other amenities, and the breakfast spread was quite extensive, though it did get a bit crowded in the mornings

The room was clean and tidy, and although the facilities were a bit old, everything worked perfectly

I was fotunate to book the renovated room, it was surely good, the AC is the only issue as it takes time to cool the room, also faced a small issue with the plugs next to the bed, they tend to disconnect after some time and you have to remove the card and reinstert it again, the breakfast area had a good buffet and nice seating area ( indoor and outdoor ) room service sometimes take time to attend...

Twenty years ago the whole Rakhat was shining, today shines only elevator.

Excellent service, convenient transportation; within walking distance of the CBD; shopping malls nearby.

Excellent hotel. The service is top notch. Also a convenient location in the city center, it is comfortable to get to meetings without traffic jams.

The InterContinental Hotel in Kazakhstan offers excellent service, clean rooms, and great views. The breakfast spread is extensive, and the location is convenient for transportation

The room was excellent, but it was quite pricey.

Excellent service and friendly staff. I really liked the oak table and the vintage antique. Everything is top notch. I recommend

The room was average. The facilities were a bit dated. Cleanliness was acceptable, and the environment was just okay. However, the service was excellent.

It was a pleasant stay. The breakfast has a good spread amd hotel has a beautiful ambience and views.

Average service but food is one of the best in Almaty! There is a grill bar, night club int the building of the hotel, an it’s also close to elegant cafés, entertainment centers

The location is perfect, the building is very iconic with strong Soviet Modernism architecture. The breakfast is amazing. The staffs are helpful. Highly recommended!

Room is small but overall location cleaning service food everything is perfect

The hotel's location is excellent, and the breakfast is incredibly rich. It's a local landmark; you can spot both the hotel and the TV tower from the airplane

The breakfast was pretty decent, the rice sometimes was a bit hard. The hotel has a very good location and in front there is a University with a starbucks. Also near there are coffee shops and pubs, burger king and etc

My stay at Rixos Almaty in the Deluxe Twin Room with Park View was exceptional. The room was spacious, beautifully decorated, and offered a stunning view of the park, which added a peaceful ambiance to my stay

Beautiful building in classical style. Cozy and comfortable. I attended one of the trainings, which was held in one of the hotel halls. The cuisine is excellent and varied, very tasty dishes.

The beds were extremely comfortable, ensuring a great night’s sleep. The hotel staff were highly attentive and friendly, delivering excellent service from check-in to check-out

The breakfast was also impressive, with a wide array of delicious local and international dishes. Overall, my stay was nothing short of fantastic, and I would highly recommend Rixos Almaty for anyone visiting the city

The hotel’s facilities, including the spa and fitness center, were top-notch and provided a luxurious touch to the experience

The lobby and the surrounding area are very nice.

First time in Almaty, and choosing this hotel really elevated my entire trip experience. First off, the front desk staff had excellent English, so communication was a breeze

Secondly, both the hot spring and breakfast far exceeded my expectations. The hotel views were also fantastic. The only downside is its slightly out-of-the-way location, which means taxi rides can be a bit long

Extremely satisfied! The facilities are comprehensive, and the service is excellent. You absolutely must try the pool and sauna

The room was big and bed and covers were amazing. Everyone was very nice and friendly. It is put of town, so away from a lot of things. The breakfast was great and in room service good as well

A very beautiful and clean hotel with great views of Alatau mountain range. Amazing every morning when I go out to the balcony to have a look. Good breakfast and good service

The last evening, there were kids using hallway as playground which didnt allow to relax, but overall everything else was very good

Great stay option in Almaty City for tourists. Good rooms, super amazing Breakfast- Massive Spread with Several Vegan options too. Luxurious Decor and amazing helpful staff. Special Thanks to front desk Supervisor Mr

The front-desk service was excellent, fluent English and smooth communication. On my first day they even helped me sort out small change for a taxi and provided useful sightseeing tips

Very nice hotel. Stay here several times. Good balance between quality, comfort and price.

Breakfast selector amazing to try local dishes and fresh fruits The staff is very friendly and helpful at all time. Storage of our bags for 5 days was possible and free of charge

The hotel easy and great located to reach everything by walking or by scooter. The rooms are still in nice condition. I don’t like carpet in hotel rooms and it looks already used

The hotel is affordable and practical The rooms not big but comfortable and had everything you need. The check in and the checkout is very fast the staff helpful and friendly

Very nice hotel with friendly and helpful staff. The room was excellent, the food 😋good. I will return and make use of the spa and gym facilities as they were not open on my stay due to having work completed

It was an exceptional experience, from the beginning to the end. Amazing staff, spotless room and very good service. Thank you guys!

Amazing hotel, great customer service, good food, excellent all round, highly recommended

Staff were very helpful, kind, caring, professional and supportive. Definitely recommend to others, positive experience.

Overall a very pleasant stay with staff who go out of their way to make your stay worthwhile- 👍🙂🙂

Overall is good, I stay with my family. Everything was good, except internet. It is interrupted frequently.

Fantastic, very friendly and professional staff, very good breakfast, nice rooms. Worth of money to stay there.

Old, but good location and service.

Excellent hotel, free breakfast, wi-fi too, service is also normal.

Great conference room! I can’t describe the hotel, I haven’t been to the rooms)

The furniture in the room is old and needs to be renewed.

Everything is excellent with nice stuffs, clean room, good breakfast. The hotel is located really near the subway station.

Been hereany times. Relatively cheap. Breakfasts are OK. Clean, the rooms are quite small, which is compensated by the balcony with wonderful views of the mountains. Ask for the room looking on the mountains.

The hotel environment is clean and quiet, the rooms are spacious and comfortable, and the bedding is spotless. The service is warm and efficient

The breakfast offered a rich variety of choices, and despite being in a bustling area, it was incredibly quiet. You can see the thoughtful touches everywhere. Whether for business or leisure, this is an excellent choice

Its excellent location makes getting around easy, and the amenities are complete. It offers great value for money and is perfect for business travelers

I loved the room with a view of the snowy mountains! I could lie in bed and watch the sunrise and sunset over the mountains. The breakfast was also excellent.

Staff at reception, housekeeping and at breakfast area were attentive and were courteous. Fitness area too was excellent. Heated indoor swimming pool, gym and Russian sauna were very nice

I extended my stay for another night, and I must commend the hotel's thoughtfulness. The breakfast was quite good, but because I'm lactose intolerant, I got diarrhea after drinking milk

Luxury hotel. The room was very simple, but the room was simple. Night service is good.

When I asked if the hotel had any medication, they first checked if I was allergic to it before giving me the medicine. They were very considerate and attentive

The hotel is in a good location with spacious rooms. The level of service doesn't match the stated level. The bathroom is in terrible condition

The valve is difficult to remove, but it can be done. The faucet in the bathtub has no pressure, allowing for a good body wash, but washing your hair is extremely difficult

Located right next door to the Kok-Tobe cablecar station, and in walking distance to lots of good cafes and restaurants. The room was clean and comfortable and the service was friendly and professional

Great location, and the breakfast was good.

Everything was good..staff is friendly..service was great..

Overall, it's a good 4-star hotel, and it even has a pool (though I didn't use it). The breakfast was just okay, but that might be typical for the local area. It's also very close to the subway

Breakfast was a little crowded and understaffed (some empty breakfast options and lots of dirty plates etc), so I recommend going to breakfast earlier. However, this didn't affect my stay, and I would stay here again

Set in the heart of Almaty City, a few hundred feet from the iconic Soviet era Khazakstan Hotel and 20 to 30 minutes from Almaty Airport, this Novotel is modern, clean and with all the usual, essential amenities

Facilities: very new, very complete Hygiene: quite clean Environment: very convenient transportation Service: very good service attitude, very thoughtful

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady

The hotel is well located. It's a decent hotel for the budget, and it's fine for a one-night stay. The service is excellent.

The facilities, hygiene, environment, and services are all good.

Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country

Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled

Good espresso both in the morning from the coffee machine and in the evening in the restaurant from a cone, this happens very rarely

Staffs are very friendly and helpful. When making the booking at Trip, make sure to select the number of guest correctly.

The room is a bit small, and the facilities are decent. The bathroom is quite bright, and breakfast is good with fruits available. Overall, it's a good value-for-money option in Almaty.

Convenient location, rich breakfast, and a clean room.

I had a very nice stay there and have a nice experience too. My laundry was hung at the balcony and who knows the strong wind blew them all off. The security man there really help me to look for all my clothes

Highly recommended! Excellent breakfast included.

The best Ibis I've ever stayed in, rooms are very spacious and modern. They are extremely new and cleaned very well. Staff are very friendly and accommodating.

Great location, not far from the airport, perfect for business trips. The room was very clean and tidy, and the surrounding area is nice. It's close to the commercial street, making shopping and dining very convenient.

The room design is also good, with everything you need, though the bed was really soft, almost feeling like it sagged

Pretty good! The lighting design is excellent, there's plenty of hot water, and the heating works perfectly.

The location is excellent, with a famous Kazakh restaurant right downstairs, which was a great experience. It's very convenient to get to the pedestrian street and business center

The hotel facilities are among the best in Almaty, and the breakfast is plentiful

We were happy with the Room Cleaniness, Team cleaned on daily basis without giving any reminders. The staff here is lovely which is good thing. Overall we liked our stay and hope to return back in future

I recently stayed at Holiday Inn Express Almaty by IHG, and overall I had a very comfortable experience. The room was clean, modern, and well-organized, with a nice view of the city and mountains in the distance

The breakfast spread is excellent, with different fruits and vegetables every day. The grilled zucchini was absolutely delicious! The front desk staff were very helpful in finding the correct address on the taxi app

I especially appreciated the fast Wi-Fi and the convenient workspace, which made it easy for me to get some work done. Breakfast was simple but fresh, and the staff were friendly and helpful whenever I had questions

Amazing hotel with a great overall experience. The room was comfortable and well maintained, the staff were friendly and helpful, and the location was very convenient

Located in the south of the city, it's convenient for getting to Shymbulak. The road outside the hotel can get congested during peak hours

The room is similar to that in China in the 1990s. The equipment is old and average. It is mainly a hotel for foreigners. There is a lady at the front desk who speaks simple Chinese. The breakfast is rich and tastes good

The hotel has certainly seen better days, but offers a unique Soviet-style architecture that anyone interested in art and history would appreciate. The location is also excellent.

GOOD - Hotel is clean and in a good location - Reasonably priced and you can negotiate a rate if you extend - Lots of space in the lobby and each floor if you don't want to stay in your room NEEDS IMPROVING - Shower is very poor with little to no pressure - - Beds are very hard and make your back sore, hotel has definitely seen better days - Wifi is a bit poor and you have to register / connect at...

Clean rooms, terrible shower. To get WiFi you have to get your device registered at the front desk. Good breakfast. Great location. Across the park and cathedral

The lobby and lounges on each floor have their own design and again have that old sovjet touch to it. Next to its history the location is definitely the best part of the hotel

Rooms are good, nothing to complain about, and as a bonus you have a little balcony with views over the 28 soldier park

However, the Wi-Fi signal in the room was not very strong, which sometimes caused delays when using the internet. Other than that, the overall experience was very good

Absolutely loved this hotel! It's so clean and cozy, and incredibly close to the museums and opera house. The breakfast was delicious and the coffee was excellent. I'll definitely be staying here again on my next visit.

Great location and excellent service! It's rare to find a 3-star hotel where staff help with luggage. The gym is also quite spacious.

Breakfast is good with various choice and coffee machine (chocolate is real good), the cake is too sweet for me though. Thete is a CU convenient store nearby. Will stay in this hotel if I come to Almaty next time!

The breakfast was quite good, and the bed was comfortable. There are Japanese restaurants and bubble tea shops nearby.

The hotel is new, clean, and well-maintained. The location is excellent and very convenient for getting around

The hotel was excellent in every aspect. I wanted to extend my stay, but couldn't secure a reservation.

My only minor complaint is that it was a bit pricey; otherwise, everything was good

Good breakfast and close to Arbat street.

The front desk staff were very friendly and English-speaking. The breakfast spread was quite generous. The hotel seemed to cater predominantly to Chinese guests

There also seemed to be a large number of Indian guests. After 1 AM, a man, two women, and two children in the adjacent room were still being very noisy

The room environment is nice, but the facilities are a bit old.

Facilities: excellent Cleanliness: excellent Ambiance: excellent Service: excellent

The hotel was great, without a doubt this hotel was opened not so long ago and therefore the facilities are up in their shape. Breakfast was also great, plenty of options to choose from

The room condition was excellent and very clean. Breakfast wasn’t extensive but of good quality. Special thanks to a staff member named Zhi Bek, who seemed to be a supervisor

Upon arrival, our room was prepared with a “welcome gift” of fruit — unfortunately, it was already rotten. We informed reception, and their response was simply that it had been placed there the day before

My experience to all mothers out there who are breastfeeding and looking for a good hotel in Almaty

The interior beautifully blends creativity and tradition, with local patterns, photos, and ornaments throughout the lobby, restaurant, and rooms. It’s even more impressive in person than in photos — a true work of art

The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Plenty of food to keep you full

On a side note, the hotel's dinner was also delicious. The horse meat noodles and the soup were both excellent. If you don't feel like going out to find food, you can definitely eat right at the hotel

This hotel has a fantastic ambiance with a strong Russian flair. Breakfast every morning was a real treat. The room was very quiet and the heating was excellent

Also i took picture of the aircond because someone else also mentioned, the aircond light is bright which is true. And we could not switch it off since it was not the original remote controller

It's super convenient for getting around, and it's easy to walk to many of the attractions. Definitely my top choice for a trip to Almaty

The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season