Best Hotels in Almaty

Facilities: Excellent Cleanliness: Spotless Environment: Elegant and spacious Service: Attentive

I was fotunate to book the renovated room, it was surely good, the AC is the only issue as it takes time to cool the room, also faced a small issue with the plugs next to the bed, they tend to disconnect after some time and you have to remove the card and reinstert it again, the breakfast area had a good buffet and nice seating area ( indoor and outdoor ) room service sometimes take time to attend...

The hotel also boasts a swimming pool, spa, and other amenities, and the breakfast spread was quite extensive, though it did get a bit crowded in the mornings

By CONS can be attributed to one of the towels are very 'tired' and one pillow case outright, a small hole - this is the issue of quality control in this direction

Twenty years ago the whole Rakhat was shining, today shines only elevator.

Convenient transportation and excellent service.

Excellent service, convenient transportation; within walking distance of the CBD; shopping malls nearby.

Excellent hotel. The service is top notch. Also a convenient location in the city center, it is comfortable to get to meetings without traffic jams.

The InterContinental Hotel in Kazakhstan offers excellent service, clean rooms, and great views. The breakfast spread is extensive, and the location is convenient for transportation

The room was excellent, but it was quite pricey.

Excellent service and friendly staff. I really liked the oak table and the vintage antique. Everything is top notch. I recommend

The room was average. The facilities were a bit dated. Cleanliness was acceptable, and the environment was just okay. However, the service was excellent.

It's an excellent choice for the all kind of travellers Full raring for the breakfast and quality of the amenities provided with great Kok Tobe view. Worth recommended

Safe, clean, and a good breakfast, but the room was a bit small. The prices are unstable, and there's a situation where Ctrip increases them

The hotel locate in city center. Near by various cafe and restaurant and popular tourist signseeing. Breakfast is very good.

The breakfast was great, and the service was excellent! I'll probably stay here again!

Super nice clean hotel with pleasant view breakfast was very good choices of food

The food was good tho, a lot of options too

My stay at Rixos Almaty in the Deluxe Twin Room with Park View was exceptional. The room was spacious, beautifully decorated, and offered a stunning view of the park, which added a peaceful ambiance to my stay

Beautiful building in classical style. Cozy and comfortable. I attended one of the trainings, which was held in one of the hotel halls. The cuisine is excellent and varied, very tasty dishes.

The beds were extremely comfortable, ensuring a great night’s sleep. The hotel staff were highly attentive and friendly, delivering excellent service from check-in to check-out

The breakfast was also impressive, with a wide array of delicious local and international dishes. Overall, my stay was nothing short of fantastic, and I would highly recommend Rixos Almaty for anyone visiting the city

The hotel’s facilities, including the spa and fitness center, were top-notch and provided a luxurious touch to the experience

The lobby and the surrounding area are very nice.

The room was big and bed and covers were amazing. Everyone was very nice and friendly. It is put of town, so away from a lot of things. The breakfast was great and in room service good as well

A very beautiful and clean hotel with great views of Alatau mountain range. Amazing every morning when I go out to the balcony to have a look. Good breakfast and good service

The restaurant offers a good selection of food for breakfast; for linner we visited a smaller bar, which offers simple yet delicious food

The last evening, there were kids using hallway as playground which didnt allow to relax, but overall everything else was very good

The quality of the materials in the rooms is very good. Rooms have balconies with a very nice view

The only downside is the trip from the airport, which in rush hour may take you 2 hours or more. However, what we did was going to Almaty downtown, having dinner at a restaurant there and after that getting to the hotel

Great stay option in Almaty City for tourists. Good rooms, super amazing Breakfast- Massive Spread with Several Vegan options too. Luxurious Decor and amazing helpful staff. Special Thanks to front desk Supervisor Mr

The front-desk service was excellent, fluent English and smooth communication. On my first day they even helped me sort out small change for a taxi and provided useful sightseeing tips

Very nice hotel. Stay here several times. Good balance between quality, comfort and price.

Breakfast selector amazing to try local dishes and fresh fruits The staff is very friendly and helpful at all time. Storage of our bags for 5 days was possible and free of charge

The hotel easy and great located to reach everything by walking or by scooter. The rooms are still in nice condition. I don’t like carpet in hotel rooms and it looks already used

The hotel is affordable and practical The rooms not big but comfortable and had everything you need. The check in and the checkout is very fast the staff helpful and friendly

Overall is good, I stay with my family. Everything was good, except internet. It is interrupted frequently.

Fantastic, very friendly and professional staff, very good breakfast, nice rooms. Worth of money to stay there.

Old, but good location and service.

Excellent hotel, free breakfast, wi-fi too, service is also normal.

Great conference room! I can’t describe the hotel, I haven’t been to the rooms)

The furniture in the room is old and needs to be renewed.

Staff at reception, housekeeping and at breakfast area were attentive and were courteous. Fitness area too was excellent. Heated indoor swimming pool, gym and Russian sauna were very nice

I extended my stay for another night, and I must commend the hotel's thoughtfulness. The breakfast was quite good, but because I'm lactose intolerant, I got diarrhea after drinking milk

Luxury hotel. The room was very simple, but the room was simple. Night service is good.

When I asked if the hotel had any medication, they first checked if I was allergic to it before giving me the medicine. They were very considerate and attentive

The hotel is in a good location with spacious rooms. The level of service doesn't match the stated level. The bathroom is in terrible condition

The valve is difficult to remove, but it can be done. The faucet in the bathtub has no pressure, allowing for a good body wash, but washing your hair is extremely difficult

Located right next door to the Kok-Tobe cablecar station, and in walking distance to lots of good cafes and restaurants. The room was clean and comfortable and the service was friendly and professional

Breakfast is quite solid with plenty of fruits available as well as a decent selection of different types of dairy products, cold cuts, two types of raw fish, salad vegetables, sweets and usual ( mixing in a few more local delicacies would make it excellent)

Excellent hotel. Excellent location. Excellent room service. Love the hotel food. Friendly employees.

Breakfast was a little crowded and understaffed (some empty breakfast options and lots of dirty plates etc), so I recommend going to breakfast earlier. However, this didn't affect my stay, and I would stay here again

This makes it a convenient and efficient base for meetings or transit through the city. The check-in and concierge services are professionally managed, with courteous staff who are responsive and service-minded

In summary, Novotel Almaty City Center is a practical, well-run hotel that meets the expectations of business travelers, with a professional tone and minimal friction across the guest journey

Facilities: very new, very complete Hygiene: quite clean Environment: very convenient transportation Service: very good service attitude, very thoughtful

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady

The hotel is well located. It's a decent hotel for the budget, and it's fine for a one-night stay. The service is excellent.

The facilities, hygiene, environment, and services are all good.

Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country

Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled

The room was really nice and clean, with heating available. The breakfast was also quite substantial. For the price, and its central location making it convenient to get anywhere, it's definitely worth it.

Highly recommended! Excellent breakfast included.

I had a very nice stay there and have a nice experience too. My laundry was hung at the balcony and who knows the strong wind blew them all off. The security man there really help me to look for all my clothes

He really went looking under the cars, at the grass patches, everywhere. Once at night and once in the morning, I managed to get back some of my clothes. Temur, if I got his name correct

We booked a Family room, the room exceeded our expectations, beautiful, has all the amenities for a comfortable stay, by the way, breakfast is included in the price

A friend at work recommended the hotel to me when I found out that I was going on vacation with my family

Nice hotel although old. Good location. Had a room with a great view

The breakfast was amazing, as a bread lover the croissants were some of th best iv had at a hotel breakfast. the space was small but modern

I found out that I had mistakenly booked one less night at the hotel when I received this WhatsApp text message from the hotel "Good afternoon! I'm calling from the Almaty Hotel

It is a shame that the hotel service was excellent until my last day

Well located hotel in the center of Almaty across the opera house. I was saying in one of the refurbished rooms and it was very nice. There are many restaurants around the hotel. The buffet breakfast has a wide selection

The only downside is that breakfast starts only at 7:00 on weekdays and at 8:00 during weekends. In my view it should start at 6:00 every day. If I come back to Almaty again I will consider staying at this hotel

Pretty good! The lighting design is excellent, there's plenty of hot water, and the heating works perfectly.

The Ibis Almaty is fantastic value for money, making it an excellent choice for business travelers! Its location is super convenient, just a few minutes' drive from landmarks like the Ascension Cathedral, and about a 30-minute taxi ride to the airport

Clean and modern hotel in a good, central location. Helpful staff and comfortable rooms. Closer to the shopping area than the main park/ historical/ cable car areas, but still a very good location. Would recommend!

Plus, they offer free parking. The rooms are clean and tidy, with free WiFi throughout. The Western-style buffet breakfast has a great variety, and kids under 17 eat for free

The hotel comes with a lot of amenities and especially I like the gym and the sauna in the winter month. It is so close to most of the places and arbat street

The standard rooms are a bit compact, so upgrading to a suite for a better view is worth the extra cost. Overall, the experience exceeded my expectations!

We were happy with the Room Cleaniness, Team cleaned on daily basis without giving any reminders. The staff here is lovely which is good thing. Overall we liked our stay and hope to return back in future

Amazing hotel with a great overall experience. The room was comfortable and well maintained, the staff were friendly and helpful, and the location was very convenient

Service: The front desk staff are kind and amiable, and the breakfast is also quite good with a relatively wide variety of options, though it can get crowded if you go late

Facilities: The facilities are complete and relatively new, and the room size is also decent. Environment: It's not far from the attractions, so it's very convenient to get around

Everything went smoothly during the stay, and I would definitely recommend this hotel to anyone looking for a pleasant and hassle-free stay

The breakfast was delicious! I've already recommended it to my friends, and I'll definitely stay here again on my next visit!

Pros: ✅Helpful front desk staff ✅Good location (5 minutes from nearest metro station, park right across the road) ✅Fifth floor balcony has nice views over the park towards the mountains Cons: ❗️The infrastructure in my room was dated - the attachment to hold the shower head was broken, the air conditioner was LOUD, the TV was an antique ❗️I stayed four days, and on thr third day I had to go to reception...

The location of the hotel is very good, opposite the park The room is too old and the space is small Breakfast so so

The room is similar to that in China in the 1990s. The equipment is old and average. It is mainly a hotel for foreigners. There is a lady at the front desk who speaks simple Chinese. The breakfast is rich and tastes good

The location is good, there is a parking lot, and there are dense business districts around. The breakfast is average, and the price does not match the room facilities

500 per night is not worth the price, but the front desk service is good and the hygiene is OK. It's just too old and can't be compared with domestic ones

I am satisfied. The hygiene is OK. The heating is OK. The Big Butt TV series is very good.

Good hotel. But staff is very bad

Convenient location, delicious breakfasts and a cool gym. I recommend it

This should not happen even though I approve of air circulation due to pandemic reasons. Fron desk staff was very friendly and helpful

Overall nice stay but could work on their wifi which is poor

The Doubletree Almaty is rather new hotel with outdated hotel rooms. However, the excellent breakfast choices, the best hotel gym I have ever been to and a very well spa facility made the stay very memorable

Wonderful hotel. Breakfast is very enjoyable. Will come back again.

The hotel was excellent in every aspect. I wanted to extend my stay, but couldn't secure a reservation.

My only minor complaint is that it was a bit pricey; otherwise, everything was good

Good breakfast and close to Arbat street.

The front desk staff were very friendly and English-speaking. The breakfast spread was quite generous. The hotel seemed to cater predominantly to Chinese guests

There also seemed to be a large number of Indian guests. After 1 AM, a man, two women, and two children in the adjacent room were still being very noisy

The room environment is nice, but the facilities are a bit old.

Excellent hotel. Aircon is good better than Holiday inn express. Room is large . Toilet is huge. Customer service is excellent.

Everything is good the room is clean..

I just stayed here for 1 night . The room is nice but the water pressure is not that strong compared to other hotels around the area .

Area is rather strange, but it’s city center. Restaurant is a long wait :) breakfast ok for a 4 star hotel.

Awesome stay in Almaty! Location is perfect! A lot of cafes and food around the alley. Staffs are polite and helpful as well! Late check out timing could be improved given the flights out of Almaty timings

I loved how spotless this hotel is. Excellent location & everything is superb

The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Plenty of food to keep you full

Very satisfied! Although it looks a bit dated, it's clean, well-equipped, and has a strong Soviet feel. The hotel food is plentiful, and transportation is convenient, with excellent bus connections right outside

This hotel has a fantastic ambiance with a strong Russian flair. Breakfast every morning was a real treat. The room was very quiet and the heating was excellent

Also i took picture of the aircond because someone else also mentioned, the aircond light is bright which is true. And we could not switch it off since it was not the original remote controller

It's super convenient for getting around, and it's easy to walk to many of the attractions. Definitely my top choice for a trip to Almaty

The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season

A wonderful hotel located in a new district of Almaty, about a 15-minute taxi ride to the center. The rooms are clean and the staff is very polite.

The breakfast selection was decent, and the rooms were clean and hygienic. Although the room facilities were a bit old, they were all in good working order

Facilities: Very complete and well-equipped Hygiene: Very clean and tidy Service: Very good service attitude, English service is available Environment: Very close to shopping centers and major transportation, very convenient

Best hotel I’ve been to in Almaty everything was great and they have such great service and great view and the rooms are so clean and comfortable❤️❤️

Facilities: swimming pool, conference room, restaurant Sanitation: clean and tidy Environment: refreshing Service: very good

The room is very good and the breakfast is good