HELLO INN budget hotel in Astana
✅ Very friendly reception staff who assisted with booking transport to the airport ✅ Clean and well-maintained premises with diligent housekeeping ✅ Small cafe on site with recommended raspberry tea and baked goods ✅ Rooms generally comfortable with some featuring appealing views and warmth during cold weather ✅ Free parking and WiFi available throughout the property ❌ Many rooms lack windows causing poor ventilation and stuffiness ❌ Only one female toilet on the ground floor which can be crowded and not always clean in the evening ❌ No complimentary toiletries or drinking water; these are chargeable ❌ Location is in a quiet residential alley with limited nearby dining or shopping options ❌ Some guests found the room decor and ambiance uninviting, describing it as jail-like or not cozy
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Description
HELLO INN budget hotel in Astana offers a clean, well-maintained two-star lodging option with a high rating of 9.3/10. The hotel features a range of room types including Economy Single and Double rooms, Standard Double rooms with courtyard views, Family rooms, and a Deluxe Double room with panoramic views. Guests have access to free parking, WiFi, a 24-hour front desk, and a small in-house restaurant and terrace. While rooms without windows are available, many guests recommend booking those with windows for better ventilation. The hotel has a friendly reception team known for helpfulness, including assistance with airport transfers. Expect separate clean bathrooms and showers, though some guests noted limited numbers of these facilities. The hotel maintains a quiet atmosphere with enforced quiet hours from 23:00 to 08:00 and has a strict no-pets policy. Overall, HELLO INN is a budget-friendly choice with reliable amenities suitable for travelers comfortable with a modest, simple stay.
Location
Located at 21/1 Tashenov Street, HELLO INN is situated within about 5 kilometers of many of Astana's main monuments and attractions including Khan Shatyr. The hotel is approximately 14 kilometers from Astana International Airport (TSE), making transfers manageable though some Uber drivers reportedly find the alley location tricky to locate. The hotel lies in a residential area behind the main road, which means fewer shops and restaurants immediately nearby. This quieter zone offers a more subdued neighborhood feel compared to busier parts of the city but still provides reasonable access to central Astana landmarks.
Tips
- Book a room with a window to ensure better air circulation, as many rooms lack ventilation.
- If you plan to arrive early, the staff can store your luggage securely.
- For meals or snacks, try the small on-site cafe known for raspberry tea and fresh pastries since nearby dining options are limited.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Breakfast not provided
- Pets: Pets are not allowed
- Age Requirements: The guest checking in must be between 18–60 years old.
- Quiet Hours: Guests are required to keep quiet between 23:00–08:00
- Paying at the hotel: UnionPay, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Smoke-free property
- Heating
- Television in lobby
- Non-smoking rooms
- Family room
- Mosquito net
- Iron and board
- Luggage storage
- Iron
- Breakfast
- Breakfast in the room
- Cafe
- Free Wi-Fi
- Free internet
- Russian
- Free parking
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: Фантастический отель в Астане
Map
Reviews
The staffs were very friendly, they were also very kind enough to keep my luggage in the store room, as I came early.
They have a small cafe, where you can have bits and bites. The raspberry tea there was amazing.
The room is of decent size I went for non window one but I would suggest you to go for with window one so that there would be air ventilation.
Most of the monuments are within 5 kms range.
Some of the odds I realized.
Since there is only one toilet on the ground floor for females, so it used to occupied most of the time.
Also it wasn't used to be clean during evening time.
There is no kitchen so cooking your own food was never a choice. I often asked hot water to make cup noodles and tea, and they provided the same, but it was bothersome to ask again and again. I felt hesitated.
Everything is for purchase, no complimentary drinking water like a bubble tub with a water filter. Shampoo and body wash which are basic and for free in all the hostels, it was only on chargeable basis there.
Also the room looked and felt like a jail. Even though the hotel was aesthetically pleasing.
Even though the monuments are within 5 kms range I find the area to be kind of depressed, its a residential area so not much shops, restaurant nearby. It felt kind of lonely and cold. Not a very good neighborhood to spend time.
POIs near hotel
Frequently asked questions about HELLO INN budget hotel
Does HELLO INN budget hotel provide breakfast?
Breakfast is not provided at HELLO INN budget hotel.
Are pets allowed at HELLO INN budget hotel?
Pets are not allowed at HELLO INN budget hotel.
Is parking available at the hotel and is it free?
The hotel offers free parking for guests.
Can I add extra beds or cribs to my room?
Cribs and extra beds cannot be added to any room type at this hotel.
How far is the hotel from Astana International Airport?
HELLO INN budget hotel is approximately 14 kilometers from Astana International Airport (TSE).
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 25 USD The best time to book is July 20, with rates starting from 23 USD