Soonkar in Astana
✅ Large and clean rooms frequently praised by guests ✅ Excellent breakfast and restaurant food quality noted by multiple reviewers ✅ Highly rated parking facilities with a 10/10 score ✅ Massage services described as '5 stars' by a guest ✅ Staff responsiveness and kindness highlighted in positive reviews ❌ WiFi described as intermittent and unreliable, with complaints about false advertising ❌ Location rated poorly at 4/10, indicating possible inconvenience ❌ Cleanliness received a lower rating of 6/10 despite some positive comments ❌ Some guests reported issues with the restaurant not operating except on Friday nights ❌ Noise from parties in hotel hallways disturbed guests
Rooms and prices
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Description
Soonkar is a three-star hotel in Astana offering a range of room types including Standard Double rooms, Double Junior Suites, and Double Apartments. Guests appreciate the large, clean rooms and the presence of amenities such as air conditioning, a fitness centre, sauna, and a business centre. The hotel features two restaurants including a buffet and a bar, as well as free parking and bike rentals. Services include currency exchange, laundry, dry cleaning, and 24-hour front desk support. The hotel has a mixed reputation for WiFi reliability and location convenience but scores highly for breakfast quality, parking, and service. Massage services and a barber/beauty shop are also available on site.
Location
Soonkar is located at 15 Sembinov Street in Astana, approximately 16 km from the Astana (TSE) airport. While the hotel’s location scores lower in guest ratings, it provides easy access to city amenities and business centres. There are no specific landmarks listed nearby, but the hotel’s latitude and longitude place it well within Astana city limits. Free parking is available on site, which is convenient for travelers arriving by car. Guests should note that the hotel’s WiFi coverage and signal strength have received mixed reviews, especially in certain rooms.
Tips
- If you rely heavily on WiFi, be prepared for intermittent service and consider requesting a room with better signal.
- Breakfast and restaurant meals receive positive feedback, so plan to dine onsite for convenience.
- Since the hotel is 16 km from the airport, arrange transport ahead of time for smoother arrival and departure.
Policies and conditions
- Pets: Pets are not allowed
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Express check-in
- Early check-in
- Late check-out
- Cable TV
- TV
- Ironing
- Restaurant
- Parking
- Fax and copy machine
- Conference Hall
Hotel view
Video
Map
Reviews
Five times in their ads they talk about wifi. They lie, it is intermittent at best in one part of the room.
Beautiful room though, beautiful but the hospitality is at best 1% of what it should be.
Restaurant does not work. Except for friday nights when they party in the halls of the hotel. Where people stay. Breakfast, cold. Coffee, no coffee machine. At all.
Read the reviews and expected people overreacted. As bad as the reviews are they actually understate how bad the management is. Was promised a modem for wifi and was told they could not find one. Considering we were.the ONLY guests in the hotel curious as to actually had this modem.
Damn, is it possible to give negative stars?
POIs near hotel
Frequently asked questions about Soonkar
What types of rooms are available at Soonkar hotel?
The hotel offers Standard Double rooms, Double Junior Suites, and Double Apartments.
Is parking available at Soonkar and is it free?
Yes, free parking is available on site.
Does Soonkar have a restaurant and what dining options are offered?
Yes, it has a buffet restaurant, another restaurant, and a bar on site.
Can guests use fitness and wellness facilities at Soonkar?
Yes, the hotel includes a fitness centre, sauna, and massage services.
Are pets allowed at Soonkar hotel?
No, pets are not allowed according to the hotel policies.
