Hotel Kapsula in Astana
✅ Highly rated cleanliness with 10/10 scores and multiple comments about fresh and spotless bathrooms and showers ✅ Friendly and welcoming staff noted in several reviews despite some language barriers ✅ Modern and cozy capsules praised for comfort and quietness during sleep ✅ Convenient USB charging ports inside capsules and effective air conditioning throughout the hotel ✅ Free tea and coffee available in the shared kitchen area, which is fully equipped with dishes and a refrigerator ❌ Limited English proficiency among reception staff reported by several guests ❌ No standard power sockets inside capsules, which caused inconvenience for charging some devices ❌ Some guests experienced noise disturbances late at night from other residents ❌ A few negative experiences with early check-in policies and booking issues, including refusals at entrance ❌ Parking services rated lower (5/10), indicating limited or less convenient parking options
Rooms and prices
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Description
Hotel Kapsula in Astana offers budget-friendly accommodation with a modern capsule design. It features several room types including Standard Capsule, Standard male and female Capsules, and Economy Double rooms. Guests can expect clean facilities with high ratings for cleanliness, service, and price, all rated 10/10. The capsules include USB charging ports, although no standard power sockets are available inside them. The hotel provides air conditioning throughout and free parking, though parking ratings are lower at 5/10. Shared bathrooms and showers are well-maintained with good water pressure. Services include a restaurant and bar, 24-hour front desk, currency exchange, laundry, dry cleaning, and a shared kitchen, which is stocked with dishes and a refrigerator. The atmosphere is generally calm, but some guests noted a lack of social interaction and occasional noise at night. Reception staff are friendly but have limited English skills. Payment by card is accepted, and large storage lockers are available without the need to bring your own lock.
Location
Located on Qabanbay Batyr Avenue 7/3 in central Astana, Hotel Kapsula places you within a short walk of shopping centers and several restaurants. For example, Café Пицца сити is just 94 meters away, and popular chains like KFC and The Shoreditch are 136 and 351 meters distant respectively. The hotel is 13 kilometers from Astana International Airport (TSE), making airport transfers convenient. Its central location also offers easy access to city attractions and business centers, supported by free WiFi and bike rentals on site.
Tips
- Arrive prepared with your own power adapters for devices since capsules only have USB ports.
- If you plan to arrive early, check in advance about common area access as early check-in is not guaranteed.
- Use the shared kitchen to save on meals and enjoy free tea and coffee offered in the lounge.
Policies and conditions
- Child policies: Children aged 9 and above are welcome at this hotel. Children between 9 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
- Breakfast: Breakfast not provided
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, UnionPay, Visa, JSB
- Check in time: 14:00. Check out time: 11:30.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Washing machine
- Express check-in/check-out
- Television in lobby
- Terrace
- Early check-in
- Late check-out
- Private check-in/check-out
- Dryer
- Fire Extinguisher
- Adults Only
- No elevators
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Cable TV
- TV
- Music system
- Locker
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Concierge services
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Coffee/tea for guests
- Common kitchen
- Kitchen
- Microwave oven
- Free Wi-Fi
- Free internet
- Russian
- English
- Library
- Entertainment
- Parking
- Parking nearby
- Free Parking on Premises
- Photocopy machines
- First Aid Kit
- Pets Not Allowed
Street view
Video: VLOG Hotel Kapsula Вечерняя Астана ЖК BI City Seoul
Map
Reviews
The reception staff were friendly, although their English was quite limited. It wasn’t a major problem, but worth noting. I booked through Booking.com, and the only real issue was that they initially tried to charge me more than the listed price. However, I pointed it out and they corrected it. They do accept card payments.
The atmosphere wasn’t particularly social or lively, but that may just depend on the other guests staying there at the time.
There are USB charging ports inside the capsule, which is convenient, but unfortunately, no standard power sockets—so I couldn’t charge all of my devices.
The air conditioning was excellent, both in the room and throughout the hostel.
Overall, I recommend it.
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A great sleepover if you are passing by. Fairly clean and nice.
Very comfortable bed and helpful staff
Amazing venue awesome stay
Great staff , location and service.
Cool place.
Good location, in the very center, it was easy to find the hostel. There was clean water, polite and friendly girls at the reception. They keep it clean. Safe place for a girl. …
The hotel is in the very center of Astana, a good shopping center is 3 minutes away, clean, cozy.
The kitchen has everything you need - dishes, boiling water, and a refrigerator. The furniture is nice, everything is cozy..
Great hostel!!! Now I will recommend him to everyone. The location is great.Now I'm truly happy
- one dodgy gal, receptionist probably not one of the two ladies. kept following me when I was going near my bag with bunch of other bags like a hawk. what I was possibly gonna nick ten thousand tenge(10$) worth of clothes. she would have gotten on my nerves for sure if i had stayed longer than one day. regardless I loved my stay there because of those two conversationist ladies
You go to any hostel in the world, if you reach that hostel before the check-in time, then every hostel gives you permission to use the common area and washroom.
But they threw me out of the hostel and told me to come at 12 o'clock. I will never recommend this hostel to you. If you are Indian then please do not go here.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Kapsula
What types of rooms are available at Hotel Kapsula?
Hotel Kapsula offers Standard Capsule, Standard male Capsule, Standard female Capsule, and Economy Double room types.
Is breakfast included in the stay at Hotel Kapsula?
Breakfast is not provided at Hotel Kapsula.
Are pets allowed at Hotel Kapsula?
Pets are not allowed at Hotel Kapsula.
How far is Hotel Kapsula from Astana International Airport?
The hotel is 13 kilometers from Astana International Airport (TSE).
Does Hotel Kapsula provide parking facilities?
Yes, Hotel Kapsula offers free parking, although the parking service received a 5/10 rating.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 14 USD The best time to book is May 3, with rates starting from 13 USD