Sheraton Hotel in Astana

Description

The Sheraton Hotel in Astana is a modern 5-star property built in 2017, featuring 191 rooms across 12 floors. Its spacious accommodations range from Deluxe Double rooms to Presidential Suites with city views, tailored for both business and leisure travelers. The hotel includes extensive facilities such as five conference halls, a fully equipped spa with services like body wraps and facials, a fitness center, and an indoor pool. Guests benefit from amenities including free parking, WiFi, express check-in/out, and a restaurant serving Kazakh and international cuisine. The hotel’s design impresses with thoughtful lighting and stylish interiors, praised by guests for comfort and cleanliness. Though generally highly rated for service and location, some guests noted an unfortunate incident involving lost money, which is a rare but serious concern. Overall, Sheraton Hotel offers a combination of business conveniences and relaxation options in the city center.

Location

Located at 60/1 Syganak Street in central Astana, the Sheraton Hotel is 11 km from Nursultan Nazarbayev Airport (TSE). Its central position allows easy access to the capital’s key landmarks and entertainment within walking distance. Nearby dining options include Café Vinaigrette, just 223 meters away. The hotel’s address was clarified by guests to be 60/1 Syganak, not 16/1. With a rating of 10/10 for location, its proximity to city attractions like the fitness center and spa services enhances the convenience for visitors who want to combine business with leisure.

Tips

• Book early to secure preferred room types, especially suites with city views.
• Note that breakfast is a la carte and charged separately, so plan accordingly.
• If traveling with pets, contact the hotel ahead of time to confirm fees and policies.

Policies and conditions

• Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
• Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
• Breakfast: Option: Buffet Cuisine: Chinese, Continental, Gluten-free, Halal, Vegetarian, Local cuisine Opening hours: [Mon - Fri] 06:30-11:00 Open
  [Sat - Sun] 07:00-11:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
• Deposit Policy: No deposit required by the property
• Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: 45,000.00 KZT (approx. US$100.68) per stay
• Service animals: Service animals are allowed on request
• Age Requirements: The main guest checking in must be at least 18 years old
• Paying at the hotel: AmericanExpress, UnionPay, MasterCard, Visa, JSB
• Check in time: 15:00. Check out time: 12:00.