The St. Regis Hotel in Astana
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Description
Hotel opened in 2017. In this hotel 120 rooms.
The distance to the nearest airport is 17 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Set menu [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- TV
- Minibar
- Hairdryer
- Bathtub
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Italian
- Multi-language staff
- Turkish
- Tour assistance
- Library
- Bike rental
- Karaoke
- Parking
- Parking nearby
- Indoor Pool
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children's playground
- Kids club
Hotel virtual tour
Video: St. Regis Hotel | Astana
Map
Reviews
The staff are caring, hospitable and cheerful, always going above and beyond for your needs. The breakfast merged variety with the best quality I've ever experienced in a hotel ever. The room... My goodness was the room luxurious and stunning for their most basic one.
Without a doubt, if you are coming to Astana, which you should, The St. Regis is the place to stay.
Left the number with the reservations department. Waited for a call for over 30 minutes.
Finally got through on the 5th try.
There was no welcome note or compliment in the room.
No one offered drinks until I called an hour later.
There were no disposable razors.
The room has some drawbacks.
Of the easily fixable ones, this is the rolled-up sofa, which looks terrible, and the carpets are stained.
Of the hard-to-fix ones, this is the water pressure in the sink and the faucets themselves. The water flows very far from the person, close to the sink, and this is very inconvenient.
It is not entirely clear why there are no toilet brushes. Yes, thanks for the service. But when you are relaxing with a girl, you cannot clean up the unpredictable lines inside the toilet. This can cause awkward situations.
No hooks in the toilet. You come in in a robe and cannot take it off and relax. You can only leave it in the bathroom itself.
It would be nice to add some sofas to the elevator waiting area.
Having pork on the breakfast menu in a country with a predominantly Muslim religion seems very strange.
Cafe and Restaurants near hotel
Frequently asked questions about The St. Regis Hotel
How much does it cost to stay at The St. Regis Hotel?
The cost of staying in The St. Regis Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 264 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the The St. Regis Hotel?
You can book Deluxe Double room, Deluxe Double room with river view, Grand Deluxe Double room with river view, Grand Deluxe Double room with balcony, 1 Bedroom St. Regis Double Suite with balcony and with river view, 1 Bedroom Presidential Double Suite with river view, 1 Bedroom Ambassador Double Suite with balcony, 1 Bedroom Royal Double Suite with balcony and with river view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The St. Regis Hotel?
Check-in at The St. Regis Hotel is possible from 15:00, check-out is until 12:00.
Does The St. Regis Astana have a pool?
Yes, The St. Regis Astana has a swimming pool for guests.
Are pets allowed at The St. Regis Astana?
Yes, pets are welcome at The St. Regis Astana, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to The St. Regis Astana from the nearest airport?
The nearest airport is Astana International Airport, located about 36 mins from hotel by car (17.3 km) away.
What’s the cancellation policy at The St. Regis Astana?
The cancellation policy at The St. Regis Astana depends on your room type and booking terms.
Does The St. Regis Astana offer airport transfers?
Yes, The St. Regis Astana provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.
