The St. Regis Hotel in Astana
✅ Guests praise the hotel as 'the embodiment of luxury' with 'caring, hospitable and cheerful' staff. ✅ The breakfast is described as 'exquisite with a lot of choice' and 'the best quality I've ever experienced in a hotel'. ✅ Rooms are noted for their luxury and comfort, with one guest highlighting even the most basic room as 'luxurious and stunning'. ✅ Facilities such as the fitness center and spa contribute to an enjoyable stay, with some guests mentioning the free bike rental and simulators. ✅ The location near Central Park and city landmarks adds to the appeal. ❌ Some guests experienced slow responses from the reservations department and lack of welcome amenities like drinks or notes in the room. ❌ Certain room maintenance issues were reported, including stained carpets, rolled-up sofas, inconvenient water pressure in sinks, and missing toilet brushes. ❌ The absence of hooks in the toilet area was inconvenient for guests wearing robes. ❌ One guest found the presence of pork on the breakfast menu unusual given the local Muslim context.
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
The St. Regis Hotel in Astana offers a luxurious stay in a modern 10-story building constructed in 2017. This 5-star hotel features 120 rooms, including deluxe and various suite options with balconies and river views, such as the 1 Bedroom Presidential Double Suite. Guests can enjoy amenities like a spa center, fitness center, sauna, tennis court, beauty shop, and a kids' club. Dining is available at the on-site restaurant and bar, with continental and buffet breakfast served daily. The hotel also provides free parking, WiFi, and 24-hour front desk service. Its interior combines avant-garde design with comfort, aiming to deliver a high level of hospitality in Kazakhstan.
Location
Located at 1 Kabanbay Batyr Avenue, The St. Regis Hotel sits about 17 km from Astana's airport (TSE). The hotel is within walking distance of Central Park (900 m) and is near major attractions such as the Korme Exhibition Complex and Nurzhol Boulevard (2.6 km), Bayterek Tower, Nur Astana Mosque, and the Singing Fountain (3 km). The Presidential Park is 3.7 km away, while the Palace of Peace and Reconciliation and Hazret Sultan Mosque are located 4.5 km from the hotel. Nearby dining options include Restaurant Toshkent, 341 meters away.
Tips
- If you plan to arrive late, consider confirming your reservation by phone due to past delays in communication.
- Request a room with a balcony or river view for a more scenic stay.
- Breakfast is highly recommended for its variety and quality, but if you have dietary restrictions, inquire in advance about menu options given the local cuisine choices.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Cuisine: Western, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Vegan, Vegetarian, Local cuisine Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required This property accepts third party payment services and cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed Fee: 34,800.00 KZT (approx. US$76.63) per room per stay
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- TV
- Minibar
- Bathtub
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- German
- Russian
- English
- Italian
- Multi-language staff
- Turkish
- Tour assistance
- Library
- Bike rental
- Karaoke
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children's playground
- Kids club
Hotel virtual tour
Video: St. Regis Hotel | Astana
Map
Reviews
The staff are caring, hospitable and cheerful, always going above and beyond for your needs. The breakfast merged variety with the best quality I've ever experienced in a hotel ever. The room... My goodness was the room luxurious and stunning for their most basic one.
Without a doubt, if you are coming to Astana, which you should, The St. Regis is the place to stay.
Left the number with the reservations department. Waited for a call for over 30 minutes.
Finally got through on the 5th try.
There was no welcome note or compliment in the room.
No one offered drinks until I called an hour later.
There were no disposable razors.
The room has some drawbacks.
Of the easily fixable ones, this is the rolled-up sofa, which looks terrible, and the carpets are stained.
Of the hard-to-fix ones, this is the water pressure in the sink and the faucets themselves. The water flows very far from the person, close to the sink, and this is very inconvenient.
It is not entirely clear why there are no toilet brushes. Yes, thanks for the service. But when you are relaxing with a girl, you cannot clean up the unpredictable lines inside the toilet. This can cause awkward situations.
No hooks in the toilet. You come in in a robe and cannot take it off and relax. You can only leave it in the bathroom itself.
It would be nice to add some sofas to the elevator waiting area.
Having pork on the breakfast menu in a country with a predominantly Muslim religion seems very strange.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The St. Regis Hotel
What room types are available at The St. Regis Hotel?
The hotel offers Deluxe Double rooms, Deluxe Double rooms with river view, Grand Deluxe Double rooms with river view, Grand Deluxe Double rooms with balcony, and several 1 Bedroom suites including St. Regis, Presidential, Ambassador, and Royal suites with balconies and/or river views.
Is parking available at The St. Regis Hotel?
Yes, the hotel provides free parking for guests.
How far is The St. Regis Hotel from the airport?
The hotel is approximately 17 km from Astana Airport (TSE).
Are pets allowed at The St. Regis Hotel?
Pets are allowed at the property; please contact the hotel directly for details on fees and policies.
Does the hotel have facilities for families with children?
Children of all ages are welcome. Extra beds can be added in all room types, and there is a kids' club on site.
Hotels you might also like
Hotel prices for: October - November 2026 calendar
The average hotel price this month is 334 USD The best time to book is October 4, with rates starting from 274 USD






































































































