Tumar hotel in Bishkek

We paid in cash and stayed in the first room on the left hand side. There is no reception only a cleaning lady to check you in. On our last night the shower flooded with sewage water - resulting in our clothes, electronics and personal belongings to be destroyed. We received no compensation and were moved into a room with no bathroom despite us paying upfront for a private bathroom.

Dirty no reception just a cleaning lady to check you in. Paid cash upfront on the last night the shower flooded with sewage water all over our room. Host was rude blaming us and asking why we had our bags in the floor, electronics, clothes and personal items destroyed. No compensation! Room wasn’t even cleaned afterwards or sanitised the water was just wrung up with a towel. I asked the owner if we could get some money back as we had paid for an en-suite but the room we were put in didn’t have one - he refused. Lady who did the cleaning lived right outside the room behind a curtain which was quite off-putting. Host was extremely rude and unsympathetic, despite me sending him a video of the day we got there with walls that already had stains from water marks on them - as if this had happened before, (which of course he denied)…. DO NOT STAY HERE!

Room flooded with raw sewage, owner ignored my texts after moving us to a room with no bathroom . Electrical and personal belongs damaged / contaminated and no compensation . Owner denied room had previous water damage but photo clearly shows there was . DO NOT BOOK this place.

Raw sewage flooded room the owner stopped responding and refused to compensate . Moved to a room without a bathroom and electricals and personal possessions damaged . Faeces were actually in my room . Also no receptionist . Livid that I was treated like this and my health compromised . The room had water stains on the walls on arrival but owner denied this !

I am booking this place hotel but I am going that it hostel.she give me one room wash room is out side of room.i cannot recommended for family.

We made a reservation on booking, but when we arrived they told us there was no room. Other reviews say similar things happened to them. Don’t book this place and expect to have a place to stay for that night.

We had booked a room throught booking a few days before, received the confirmation, BUT when we arrived they said they didn't have any room as they had given them away already, and send us off without any explanation.

They only said that it was not a problem, that the city had other places to stay in.