Medical SPA Egles Sanatorija in Druskininkai

I enjoyed my time and the procedures at Egles Sanatorija in Druskininkai. It was my second time there and I will go again. The rooms were good and quiet, most of the staff were friendly and helpful, and the food was excellent with many choices.

But, you really missed a great opportunity to excel in customer service. Multiple languages (Lithuanian, Russian, English, and German) are scattered about your documents and signs around the facilities. I'm only fluent in English, although I know some Lithuanian and very little Russian. My schedule was printed in English so I'm certain that was how I'm flagged in your computer system. At almost every procedure I went to, I ended up with a technician that did not speak English, or their English mirrored my skill in Lithuanian. We made it work. For a few of the procedures I ended up with someone that only spoke to me in Russian and that left us with using simple hand signals. We made it work, but there is your missed opportunity. You have in the computer that I speak English, so you should have paired me with someone that spoke English, or would speak to me in Lithuanian. We were in Lithuania, so I expect to hear the Lithuanian language by default! I appreciate any opportunity I can get to practice my Lithuanian usage so I can build confidence in what I do know of the language. How else can I learn it? I don't want someone talking to me in Russian in the hopes that I figure it out or else. So I always responded to them in Lithuanian. I actually had one nurse tell me, in Lithuanian, that I needed to learn to speak Lithuanian. I understood her and well, yes, I agree, and I was trying. The unfortunate thing, for the nurse, was that my wife was in another room nearby and had heard her. My wife was not happy!

I look forward to my next time staying with you and hopefully, we have both improved by then. Thank you.

Was a great getaway,the treatment's we spot on and to see a physician who plans them for you is great and the price cannot be beaten

Absolutely outstanding. Highest rating which I could give to the people who are working in Egle comfort. Unfortunately no blackout curtains in the room. I would highly recommend this place for health spa. 10 out of 10. Thank You Ladies!!!

I would like to sincerely thank physiotherapist Julius Guntulis for his exceptional professionalism and incredibly responsible approach to his work. Every visit feels like a step towards recovery, thanks to his deep knowledge and attention to every detail. What is especially inspiring is how he supervises the execution of procedures, ensuring that patients perform them correctly and effectively.

Julius not only helps with physical recovery but also instills confidence throughout the rehabilitation process. Thank you so much for your dedication, attentiveness, and genuine desire to help! You are a true master of your craft.

Big complex, with many outbuildings to the main entrance. Big swimming pools, jacuzzis and different saunas, all set in wooded area away from main town

The noise insulation could be better inside the room. Perfect weekend all in all. Great pool and many different saunas.

Wonderful place to visit, relax and gain health on every day health procedures. Surrounded by woods, man made gardens. Mother Nature gives us medical and high quality medicine muddy water. Very tasty, variety and delicious food prepared by professional cookers for everyone taste and health. I hope that in our Baltic countries region this Medical SPA is one that can be of the highest ranking.