7.9
Good
62 USD
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Ambiance Suites in Cancun

🌍
Cancun, Av Tulum 227
● Center: 2.4 km
🌞 Beach - 57 min
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Junior King Suite
+ 50 sq.m.
Junior King Suite
Air conditioning, minibar and bath
Beds:
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Superior Standard Double
4 x + 3 x 33 sq.m.
Superior Standard Double
Air conditioning and bath
Beds:
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Luxury Double Room
34 sq.m.
Luxury Double Room
Air conditioning, minibar and bath
Beds:
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Standard Room
+ 20 sq.m.
Standard Room
Wireless internet
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Suite
+ 65 sq.m.
Suite
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Standard Marriage Room
3 x +
Standard Marriage Room
Wireless internet
Beds:
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Description

The hotel is designed to ensure the comfort of clients travelling on business or leisure. Special design creates more working space in the room. Comfortable bed in European style. Cotton sheets and hypoallergenic pillows.

Renovated: 2010

Located in downtown Cancun. The location allows access to major shopping and entertainment centers and banks. Distance from most popular touristic places: Plaza Las Americas (5 minutes walk), Kaba (2 hours and 40 minutes by car), Tulum ( 2 hours by car), Chichen Itza (2 hours 40 minutes), Playa del Carmen (40 minutes). 20 km from the airport.

The hotel has 48 rooms.

Beach: public, sandy beach 3.8 km from the hotel (3 coastline). Umbrellas, sun beds - free of charge. The beach is 2.8 km away.

Accepted credit cards: Visa, MasterCard, American Express.

Pets are not allowed.

On the hotel territory: outdoor pool, find the registration Desk, conference facilities, free wifi, Parking, restaurant, Laundry, bar

Attractions: excursions, water sports

Hotel renovated in 2010.

The distance to the nearest airport is 20 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: A la carte [Mon - Sun] 07:00-14:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of MXN428.1 (approx. US$24.91) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard, AmericanExpress
  • Check in time: 15:00-18:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

Internet
  • Wi-Fi in public areas
Parking
  • Public parking
Transportation
  • Car rentals
  • Shuttle service
Restaurant
  • Restaurant
Business services
  • Multi-function room
  • Conference room
  • Fax/copying service
  • Business center
Front desk services
  • Express check-in and check-out
  • Concierge service
  • Safe at front desk
  • Luggage storage
  • Tour and ticket booking service
Languages spoken
  • English
  • Spanish
Food & drink
  • Bar
  • Room service
Public areas
  • Garden
  • Elevator
Health & wellness
  • Gym
Cleaning services
  • Clothes dryer
  • Dry cleaning
  • Laundry service (on-site)
  • Ironing service
Accessibility
  • Braille signs
Safety & security
  • First aid kit
  • First aid room

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 3800 m. It takes 57 minutes To the beach!

Street view

Video: Ambiance Suites, Cancún, Mexico | Best Travel Plan

Map

Reviews

Cleanliness
Amenities
Location
Service
03.04.2026 Guest
Excellent location in Downtown easy to access everything.
Clean and modern rooms with excellent housekeeping. This is a great value hotel.
28.03.2026 Guest
Great location! Clean rooms and spacious!
04.01.2026 Guest
I stayed for four days and there was no hot water for showers, only cold water every day. The receptionist didn't speak English, and we relied entirely on translation software to communicate. I will not stay here again.
29.12.2025 Guest
Upon arrival, the receptionist didn't speak English, but he managed with the help of a translator.
The room was adequate, but three out of four days I had no hot water. The hotel is right next to the road, and there's very little soundproofing; I could hear the cars and buses quite a bit.
29.12.2025 Guest
When I checked in, I was told there was a water issue and was referred to another hotel, but they didn't allow alcohol.

Also, they said breakfast would be included, but it wasn't, and they just took my payment. I would like a refund from the hotel.
29.10.2025 AKANE
Most of hotel staffs seldom speak English, so occasionally it was a bit tough to communicate with them, basically they were nice though :) Shower was not hot enough late at night.
01.09.2025 Carolyn
Rooms were very nice and clean. Staff was wonderful and helpful. Pool chaise lounges were in dire need of repair. They had 4 and all 4 needed repair of some kind. They were falling apart.
17.02.2025 okonomiyaki
I used this hotel because it was the designated hotel for tour pick-up. English is a little difficult to communicate, but they are friendly and can be used with translation apps and gestures. I was able to leave my luggage before checking in and checking out.
Shampoo, conditioner, pajamas, toothbrushes, etc. are not provided, so it is better to bring them with you. Hot water is available, but the water pressure is quite weak. On the other hand, the air pressure of the hair dryer was quite strong. It took some skill and power to open and close the door. They came to clean the room and arranged the towels cutely, which made me feel good.
There are also several delicious taco restaurants nearby that are frequented by locals, as well as convenience stores such as 7-Eleven, which is convenient. Overall, I think it is good value for money!
01.10.2024 Kan
It’s a hotel with a high CP value for temporary stays! Because I had to leave early the next day, I didn't use the hotel facilities, but the room was large and very tidy! Recommended!
28.07.2024 Guest
 The location was a little far from the AD bus terminal, but it wasn't so far from the hotel that I had to use a taxi. I walked about 10 minutes with my suitcase, but some people might find it too far.
 There was no explanation of how to use the in-room safe, so I called the housekeeper, but he didn't speak English, so I had to use a translation app. He still didn't understand, so he came twice. It was good that he came without hesitation, but it wasn't just one visit, so some people might find that annoying.
 The most disappointing thing was that when I went there expecting breakfast to be 6 pesos, I was told it was 150 pesos. The price may have gone up, or it may have been a mistake and it was 6 dollars, but I trusted the information written on the website and applied, but it was completely different, and I thought, "I've been tricked, I've been scammed." I hope this will be fixed soon.
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POIs near hotel

memorial
José Martí (9 min)
José Martí is a concrete memorial honoring the Cuban national hero and poet.
attraction
Bellamar Condo (54 min)
Bellamar Condo offers accommodation with convenient access to Cancun's attractions.
attraction
Torre Escénica de Cancún (56 min)
Torre Escénica de Cancún is an observation tower providing panoramic views of the city.
attraction
Gran Puerto (4 km)
Gran Puerto is a waterfront area open daily from 6 AM to midnight in Cancun.
attraction
CANCUN SIGN (4 km)
The CANCUN SIGN is a popular photo spot symbolizing the city.

Cafe and Restaurants near hotel

restaurant
Restaurant «Vips» (4 min)
Calle Acanceh 2 Manzana 1 Lote 1, Supermanzana 15-4
Reviews
22.12.2017 Sofia
Bland coffee, stale bread. It used to be a nice reataurant but now it is more like a sad shafow of its former self. Everything is heavely seasoned and precooked. Perhaps vips offers a better variety for breakfast rather than dinner. But really with so many other places why try again.
17.11.2017 Ylana
Serves its purpose. Cheap food, good service.

Frequently asked questions about Ambiance Suites

How much does it cost to stay at Ambiance Suites?

The cost of staying in Ambiance Suites depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 62 USD. Enter your dates to see the exact offer prices.

Is it far from Ambiance Suites to the nearest beach?

It takes 57 minutes to reach to the nearest beach.

Which room categories are available in the Ambiance Suites?

You can book Junior King Suite, Superior Standard Double, Luxury Double Room, Standard Room, Suite, Standard Marriage Room in the hotel. Please check room availability by choosing your dates

Does Ambiance Suites have a pool?

Yes, Ambiance Suites has a swimming pool for guests.

Are pets allowed at Ambiance Suites?

No, pets are not allowed at Ambiance Suites.

How to get to Ambiance Suites from the nearest airport?

The nearest airport is Cancun International Airport, located about 20 mins from hotel by car (16.4 km) away.

What’s the cancellation policy at Ambiance Suites?

The cancellation policy at Ambiance Suites depends on your room type and booking terms.

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