Hotels with beach in Cancun

The hotel is good but the beach is dirty and the staff is no so kindly , I thing then have to improve the service Then is focus about member not a simple visitor

The room was nice, the swimming pool was a highlight, but the food was rather bland, the $250 resort credits were very limited in scope and could only be used for spa treatments, and you had to pay taxes and tips yourself

It is the best place for a vacation with family.

The staff rarely asked for directions and couldn't ask. Hotel It’s so huge that you have to walk everywhere to get a golf cart. The hotel environment is featureless. It costs 100 per person to go to the grand water park🔪

The only good thing is that there are more things to play. Hotel Restaurant The food was average. I have stayed in many other all-inclusive hotels in Cancun, but this was the worst

I booked two rooms, one with a broken phone, one with dirty sheets, and the service was mediocre. It took 40 minutes to get someone to get a toothbrush because the hotel is so big

The hotel environment is great, the pool beach is beautiful;the food is diverse and tastes good;the staff service attitude is also very good;the hotel's activities, adults and children are taken care of, all-inclusive is really convenient

Booked ocean front on Ctrip The feeling when entering the room was really great☺️ 🥶It was cloudy and cold when we arrived. The wind was strong and the water was cold. The swimming pool was impossible to enter

Fortunately, there was a heated massage pool. We played in the rafting pool without knowing why. Why are foreigners not afraid of the cold [black potato question mark R] 🍴App reservation for dinner

Mo’s fries are very delicious😋 The burger is not juicy. The pizza shop is a bit salty. If you like the fruit inside, you can take it anytime. 🍸Room serice at night asked for more glasses of wine

Since my boyfriend is a big eater, We made reservations for hana and casa madre. Casa madre Mexican food is a bit salty. The breakfast feels similar to the above two

Instead, a bottle of red wine was sent. Amigo is really friendly [laughing and crying R] There is no wine list. All the wines are small sweet wines

no lobsters or anything stupid like that). And the grounds and beach are spectacular. I really don't know what else you could expect from a resort of this price

Our room is spotless and even on the lagoon side has a beautiful view. We're here for a week, so I'll update if anything changes, but right now this is paradise

Ok - 5 days later: this place is still excellent! Sure you can zoom in on the paint in the bathroom corner not being perfect - but why are you in the (perfectly fine, clean, well maintained) room?? Sure, it's a popular resort and you might have to wait five minutes for a drink

The ocean view is amazing with beds and shades to enjoy the live concerts and beautiful view of the beach

I have no idea what all those negative reviews were talking about. We just arrived here this morning

And then there's the beach, and the beautiful grounds, the superb entertainment, the 30°C weather, and the friendly staff. If you don't like this place, you probably don't like much

The room was spotless and the butlers Jimmy and Yessica we had were so welcoming and helpful. The pool and amenities were fantastic. Also the beach very clean. Will definitely go back.

Facilities are solid; beach is the best; food has improved significantly over the past couple of years

Good hotel, beach with a lot of wind but little sargassum. Good service, the restaurants are good but not outstanding. The pool is good, the bar needed repairs. The gym and spa are spectacular

And it took a very long time to order food from room service or at a restaurant. Still, I think it's hard to follow any hotel in terms of facilities, beach-owned chic cabaret show, etc

Since we had a great time here, i could easily avoid small errors in services. Food has been amazing with so much choice. All the restaurant Staff have been great and have helped make our stay the best it can be

I had a great experience! This was a huge resort with lots of amenities. I would definitely recommend. The only downside was the bed not being comfortable. Other than that it was great!!

Me and my wife had a great stay in this property and considerably one of the best… if you are looking for a laid back atmosphere away from the party crowd this hotel is for you… food was delicious and actually one of the best we had compare to other resorts here in mexico and would be one of the best highlights of our stay, secondly the staff here are all nice and very hospitable and lastly the property...

Beach front resort, isolated from the city. Need uber or taxi to get in and out

Good hotel for the price, food decent especially the Italian. Shuttle service was too restrictive and taxi service is very very expensive, check in was a bit poor and the gym staff were very rude.

However, getting around was very difficult because the hotel entrance is 4 kilometers from the main entrance, and Uber is prohibited

The facilities were new, and the all-inclusive option was convenient as we didn't have to worry about food costs

the restaurants require reservation and unfortunately it is always fully booked! food quality is not the best

The beach is really nice and spacious, you can always find a good spot. There are waves as soon as you come into the water, but you can swim once you get a bit further from the shore. Towel service is open till 10pm(!)

We were very satisfied with the environment, the food, and the service staff! However, I have a suggestion: if you'll be spending most of your time sightseeing, I wouldn't recommend the all-inclusive option

We liked the beach. Clean. All-inclusive with limitations. Room service and restaurants. Bars close at 10 pm.

We chose a five-night all-inclusive stay, but spent three days on tours, leaving at 7 am and not returning until 7 or 8 pm, wasting over $400 USD on food each day, haha

If you pay for your own meals, it'll cost around $100 USD per meal for two people, whether you eat at the hotel or at nearby restaurants. In short, just for your reference

The hotel is awesome. The communications system isn't designed for foreigners; the processes are designed for working with US citizens.

However, this is a solid 4 star with a fantastic beach, and meticulous grounds. Service is up there with the Ritz. The staff couldn't be nicer or more helpful. Ask to stay on the west wing for recently renovated rooms

What made our stay special were the friendly staff and how hardworking they were! They always had a smile on and were very kind and helpful. Thanks for welcoming us, I recommend staying at this hotel!

Disadvantages: The food is slow to serve. It is recommended to make reservations in advance. The facilities are a bit old, but it doesn't have a big impact

Let me start with the good things: all-inclusive, worry-free, food and beverage standards are really good (Japanese food is actually delicious for Asians, especially scallop melt; there are performances every night, the beach is beautiful (you can also walk to the Hyatt Beach next door for free & watch dolphins)

Nice location. Beautiful large rooms with nice views. Good was a big let down. Drink service was great

Victor at the front desk is very enthusiastic and helped us upgrade the room for free

Rooms were cleaned daily, frig restocked and clean towels provided. Staff were fantastic and the beach was outstanding.

Hotel is nice and nice selection of alcohol for all inclusive, much better than expected especially compared to other all inclusives I’ve stayed at

The food, all over the resort, overall 7/10. Beach is beautiful! Walked down the beach and while other resorts had piles of sargassum, there was none insight at Riu

The room, pools, and other amenities were great, but the Riu Entertainment team, despite working extensive hours were always outstanding! In particular, Nacho and Alexis were great and we loved AquaFit!

Great place to stay, staff was great they where always on there’s toes to serve everyone. Nice in every way. N all the food was good that we got to taste..would definitely go back for a get away

Many of the staff provided inaccurate information on locations on the property, like the spa and certain restaurants. Food was tasty but most of the entrees were lukewarm

Overall, I was satisfied, but the room service was late and didn't clean up the contents other people ate before, so there were a lots of bugs.

Very clean, food is great with variety of choice. Kids enjoyed the swim up pool.

Nice property nice service and very nice views! I will come back!

The service was very poor, both at the reception and from the beach attendants. Waiters only brought drinks if you paid for the sun lounger and tipped them

Our room was always spotless, and we especially want to thank Michael at the Asian restaurant for making my birthday special, and Patricia, the vacation planner, for being so helpful

The resort was clean and has many fun areas to hang out. The staff was friendly and the rooms were always clean.

We had a really great family vacation at this hotel. The staff was super friendly and made us feel at home

I always used to think cruises are number one but this resort in my opinion was number #1 for 2025.

Overall, it was a lovely experience and we’d happily come back!

The main thing for me was the ammount of sunbeds reserved for "privilage members" was almost double the amount than for regualar guests, also the accesible part of the beach was full cover with shades so the only area you could really sunbathe was around the pool and if you didnt have a towel on it by 7,30am good luck

Best beach that’s calm, beautiful and safe for all ages. They really go all out to give you the best experience. The entertainment staff are the best and the shows and activities offered are fantastic

The resort itself needs some work. The main pool has sharp broken tiles in it. The preferred club pool is lovely but not heated. There are water leaks throughout the building including the buffet itself

It’s very difficult to get room service on the app. Very few rooms have balconies and if you want one it’s an upgrade. Food is average and buffet is small and limited

The beach is fantastic, 25 meters wide and not too deep, so even children can have fun! There are only three or five restaurants, but the all-inclusive package is more than enough

Good service and nice resort. Will return. My only disappointment was the drinks. Very watered down and weak. We ended up buying our own alcohol for the room so we can make our own. Other than that had a great time

Amazing staff and fantastic service. Loved the hotel and variety of restaurants. Great entertainment to.

It's new, clean, and tidy, with excellent service. The only downside is that the toiletries weren't fully stocked. I was very satisfied with the two separate sinks, and the separate toilet and shower were very convenient

The number of towels provided was ample. The restaurant service and food were both excellent, no disappointments. They even poured champagne at check-in, and there was also a complimentary bottle of champagne in the room

I think I would pay the same price to stay at a different hotel with more pools and restaurants with a larger beach and better service

The restaurants are average with a bit poor air con. They only thing that I don’t really like is the fragrance that they used at the lobby. Overall, it was a good stay and we may come back in the future

We stayed at secrets the vine for two nights. The hotel is beautiful and the facility is well maintained. Staffs are all friendly and welcoming. We love the room with a great below of the Caribbean Sea

A very satisfying vacation. The all-inclusive hotel is really comfortable. It is good for families and couples. It is the first choice for a two or three-day vacation.

You can stay in the hotel and have fun. Every restaurant is delicious all-inclusive. The sea view is great! There is also a dedicated butler in the adult building to serve you at any time. The attitude is really great!

Will I ever come back again in my life? I'm glad I lived long and hard to find a place like this on the other side of the world from where I live. It's sad, but I can't promise that I'll come back

It's a great place for a family trip. There are a variety of action programs, so you'll enjoy yourself without realizing how much time has passed.

I hope I never forget this memory for the rest of my life

But other things are okay, the food is average, the service is average, there are various extra payment items, there is always a feeling that if you don't give a tip, you won't give you good service

The brand new Preferred Club building with lounge and bar, a beautiful upstairs restaurant serving breakfast and the most amazing 7 course dinner with amazing view of the ocean, and a new pool area complete with Bali beds, really is a major perk

The silent disco is always fun but they need to have a better variety of music like 80's on one channel, Rock on another and then today's top hits maybe to make it fun for everyone and 3 channels like other resorts do but again I think still learning

The restaurants are on rotation currently assuming due to occupancy being lower as they are still renovating some of the areas. Food was good to excellent and again think it will improve more as new staff adjusts

The icecream / coffee shop was a favourite. The pool side lounge chairs were often full but we could usually find couple if we walked to another pool. The evening shows were amazing! We had a great trip!!

The room was clean and felt very spacious. Our room had a great location, close to the kids pool. The staff were friendly, asked if I need anything before I even knew I needed something

I wish they had a brick oven pizza outdoors like Secrets Maroma. They had the best pizza there! The theater and sports bar areas is a great set up and the shows were great

The pool's cleanliness and the beautiful views were perfect. The stunning beach scenery, fine sandy shores, and the thrill of surfing were all fantastic

This was truly the best value for money trip! The $1 bus tour was fun, and the small Mayan museum, snorkeling, and golf cart tour nearby were short but pretty good too

Excellent service with a warm touch. The hotel is currently undergoing renovations. The restaurant service was impeccable, and the steakhouse for dinner was delicious

Honestly, the scenery, the hotel's view, cleanliness, friendly service, and the buffet taste – everything exceeded my expectations and was incredibly satisfying

We chose oceanfront because it has jacuzzi in its large balcony. The room’s big but they should put some sofas in the room. The bathroom needs an upgrade. The cleaning lady doesn’t really clean fully

The steakhouse had decent food but the wait is over 90 minutes unless you get there before 6 to get on the line. Service from staff were good on general. Friendly staff with limited English

There are areas of the hotel that are potentially slightly worn and building work currently in progress, we feel the new central bar area will be a great asset as would be nice to have a larger drink area for morning time after breakfast and then before/ after evening meal! But hotel generally kept very clean, we saw deep cleaning happening all around the hotel constantly, cleaning of steps, metal...

Reception staff very helpful, helped me order something from Mexican amazon to the hotel with no problems at all and friendliness

Very nice hotel, choosing an all-inclusive hotel in Cancun is definitely a cost-effective choice, because the price of restaurants in the tourist area of ​​Cancun is similar to the price in the United States

We have had a lovely 10 day stay at Emporio Cancun. The food was absolutely fantastic. Prepared freshly and beautifully

The private beach was wonderful and very clean. The location was perfect for us as we was far enough out of the hotel zone and only a bus ride away or 6 dollars on a cab

I truly can not fault this hotel, so close to the airport and the security was amazing too, not that we felt we needed it because we felt super safe in Cancun. Jem and Nicola room B702 8th-19th Jan 2026 ❤️

• Staffs are friendly, polite & helpful. I like the quiet and avoid the crowds of tourists from the all-inclusive hotels.   • Breakfast is delicious with a variety of choices.   • The beach is clean & beautiful

Magnificent resort in Cancun. Our dream holiday was perfect choosing this hotel. Super friendly and attentive staff, the pool is amazing and the beach area just incredible.

The room was fantastic, and the hotel facilities were also excellent. It has a private beach right on its doorstep, and the service was exceptional

The hotel is currently undergoing renovations, so certain areas were closed off. Nevertheless, it was a relatively quiet and comfortable place to stay.

It was absolutely superb. Everything was spotless, the food was delicious, and I honestly wished I could have just lived there forever!

The only minor drawback is that it's located in a hotel zone, making trips to the supermarket a bit inconvenient

Beach: A very small beach 🏖️. If you have beach shoes, I recommend bringing them because there are many shells and disintegrated corals in the water🪸

The resort was GORGEOUS! The staff were super friendly and personable. Also, it’s very clean. Perfect for families who want the beauty of cancún.

The beach was lacking and not very pretty. The pool was big and with so many chairs you could get a nice spot. It was odd to me that they had the daytime entertainment but then wouldn't have music after that

hotel is new and clean. food and service is average. Beach is small and terrible, too many seaweed. Very windy as well.

We stayed here recently for a few nights and it is a perfectly pleasant resort. It wasn’t as lively as some of the others we’ve been to before but it was very quiet and relaxing which we loved

I was looking for a reasonably priced, newly built, all-inclusive hotel and decided on this one

We loved the hotel and entertainment team. Food was a bit disappointing at times, but the drinks and entertainment were great and the beach beautiful

Clean resort, lots of activities, able to find a beach chairs easily throughout the day, really good food. Enjoyed the tres leches cake.

My biggest suggestion for improvement is to take away some of the 'elite member' cabanas and put more sub beds for regular guests, as these were limited and the elite ones were mostly empty and they were trying to upsell all the time

The staff worked really hard and were on the whole amazing. We had a great time and the New Year's Eve event was the best we had experienced!

But everything completely changed when the manager, Stefano Rayo, paid attention to our complaints… He turned out to be some kind of magician! Initially, we received a free room upgrade since I have Platinum membership with *******, but there was no hot water in the shower — we had to take cold showers even though we reported it several times

The issue wasn’t resolved… until Stefano found out about our problem. He gave us another, even better room with hot water! And his attitude toward us was simply outstanding — very respectful, polite, and professional

Highly recommended, a closed holiday home, it’s a bit troublesome to travel but it’s really a one-stop service! You can also eat anything, and there are several specialty restaurants to choose from.

The resort itself is stunning, very clean, has friendly staff, and amazing service. The pools and beaches are gorgeous and the rooms are also incredibly clean

This was an absolutely amazing experience, and if you are looking for a place to stay I highly recommend booking. We took a friends trip in December and everyone had a blast

Excellent hotel, great location, service, food, the staff's attention is very good, and the staff's treatment makes all the difference; I would definitely return.

There was a lot to do without things ever feeling overwhelming - a nice combo of activities and relaxation

For the price they charge it is not worth