ibis Cancun Centro in Cancun

All staff are very kind and nice.

The location is far from the city center and the hotel zone, but close to a shopping mall and a few restaurants. The paid parking service is very convenient (a few euros per day). The room is quite bare, but clean enough. It really needs at least a kettle and a mini-fridge. There was a problem with very weak water pressure in the shower. The staff was kind.

Simple and clean, with a relatively quiet surrounding environment. The location is excellent, ideal as a transit hotel for those arriving in the city or on their way to the airport. There are several convenience stores nearby, and the nearest shopping mall is about a ten-minute walk away.

Great location close to the big shopping center. But you can hang laundry as it is very small the room and no balcony. Further it is good. They have a drinking water machine in the lobby

I had a very pleasant stay at the Ibis Hotel in Cancún. The property is clean, comfortable, and offers great value for money. The rooms are simple but modern and well-maintained — exactly what you need for a short stay.

The staff were friendly and helpful throughout my visit, always ready to assist with any questions. The location is excellent, right next to a Walmart Express and within walking distance of restaurants, cafés, and transport connections. It’s also convenient for joining local tours and excursions.

Breakfast was good, with a nice variety of options to start the day. The hotel feels safe and organized, and everything worked smoothly from check-in to check-out.

Overall, a reliable and comfortable place to stay in Cancún — I would definitely recommend it for travelers looking for good value, cleanliness, and convenience.

Good location, average breakfast. The window in the room does not open, very stuffy, ventilation does not cope.

There are too few rooms. We booked a room for three, but the two double beds were too small. Even with two suitcases, there was no room to move around. There were no chairs, only beds and a small wardrobe. We stayed here mainly for its proximity to the airport, but Uber takes 25 minutes to get there, and it costs over 300 pesos in the morning. There's a supermarket downstairs, a ** across the street, and a large shopping mall on the other side, so there's plenty of food and other supplies.

It was better than the review.
There's Walmart supermarket connected to lobby, so easy to grab foods, milks, gifts... Also, all the hotel counter abd service people are nice. My room was quiet and yes you can hear if people close door really hard but it can happen to any hotel. There's separate Air conditioning so room was cool. You can control the temperature.
Also There's pizza restaurant and rental car service in the lobby. Very convenient location overall.