Hotel Colonial de Merida in Merida

Far too noisy unless you are a clubber everynight.
This hotel has a great location. Unfortunately that location in the historical centre is also very noisy. On the same block there is a nightclub that plays thumping music till at least 2am if not later every day. Also car traffic on the stone laid roads is noisy even with me staying on the 4th floor. My room was exposed on 2 sides and I suspect the night club problem would be in the whole hotel except for those lower down facing the road. Rooms were clean. TV was modern where you can sign in your own Netflix, Youtube or Prime TV. A/C had only one setting, very cold and was fairly noisy for a split unit device.

The hotel is in a very good location in the city centre. Our experience in staying at the hotel was very bad. We booked a double room with 2 double beds. According to the photos on the website, it had a large window and a balcony, but we were given a double room. The person who received us was very rude and unwilling to help change rooms. He kept saying "No, No, No". We both have our own booking documents, but they are different. It took almost an hour to contact the hotel agent, the local travel company that Trip.com issued the bill to. They said it was a problem with Trip.com and gave them wrong information... It took another while, and finally we booked for three days. For the first two days, we were assigned a triple room in the attic. There was a small window that could not be opened to the patio, which felt very pitiful. On the third day, we had to change rooms. This was the room type we booked, but the air conditioner was broken and the toilet was broken. It's also weird, you almost have to step over the toilet to get to the dripping area.