4 star hotels in Merida

I loved all the breakfast choices. Get there early because it can get crowded. Parking was really easy because it’s below the property and secure.

The room was very nice. The beds are very comfortable. They were clean. They were able to accommodate us to have connecting rooms last minute. I would say the only negative thing is you hearing belligerent people yelling at 11:30 at night. That only happened our last night there. Other than that, the stay was very pleasant.

Hotel is looking tired and so are the rooms. Upgraded to a master suite and while it was quite spacious the room looked quite old and tired. The main bathroom was a tiny inspite of it being a suite. Not worth the price at all. Nespresso coffee refills came with a charge as did extra water. Service was ok and rooms were kept clean. It’s about a 10-15 minute walk to most of the restaurants on Paseo...

Beautiful Hotel, clean, frendly people, The Mexican Restaurant the food is the best in quality and flavor. No need to go eat out side the hotel unless you want to experience the city.

The room temperature was always hot, the room has a sensor that actives the A/C when you come in or out and takes to much time to get cold. I asked front desk to check it, they sent some one and talll us that every thing was fine..

Great hotel. Rooms are clean. Staff is super friendly. Many restaurants to choose from at walking distance.

⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.

Excelent hotel. Close to many amenities, always clean, staff very courteous. restaurants really good. The experience there is fabulous.

I wouldn't rate this hotel 4 stars. 3 stars at best. Hotel is old and outdated, towels smell like chlorine, would expect a lot more from a Hyatt Regency. Room service food is horrible, so is the buffet at the restaurant. Very low quality in all aspects. Do not recommend.

Use the valet for your luggage unless you want to carry your bags up and down at least four normal flights of stairs on the way to the elevators. The food in the restaurant was rather bland. The breakfast is pricey at 500 pesos per person. Otherwise, the hotel is great, well-located, and staff is helpful. The standard room is a bit cramped.

We really liked the hotel, in a very good area, close to main streets. Very clean and staff very helpful and friendly. I am considering it for future visits.

The staff were very nice but I think the property needs to be updated. Over all great experience!

Room is good and clean. Breakfast buffet is really good and lots of varieties available. Overall very good

The location is quite good, surrounded by high-end hotels. The air conditioning has to be on continuously; if set to auto-mode, the unit makes a huge noise when it kicks in as the room temperature rises. The mattress is too soft; my back sinks in when I lie on it.

We stayed here for two nights. Overall, the property itself is nice, but unfortunately our experience with billing and included services was disappointing. At check-in, the amount I was charged at reception was 300 pesos higher than what was stated in my official booking confirmation. I was told it was due to a different exchange rate, but the booking document clearly listed the price in Mexican pesos...

The hotel rooms, gym, and rooftop infinity pool are all new. The area is quiet, with plenty of good restaurants nearby, and Centro Historico is about 2km away. The rooms are spacious, easily accommodating a family of four! During Christmas, there's a live Christmas band in the restaurant on the first floor, creating a wonderful atmosphere.

It was the best hotel we stayed in this Mexico trip. Hotel room was clean with good air conditioning. Shower was great too. Breakfast buffet offered many choices of Mexican food and drinks.

The hotel is very new and is the best hotel for the entire trip. The breakfast is good, the front desk is very good, the room is better than expected, the soundproofing is very good, it is 2km away from the historical center, parking is free, there is a swimming pool on the roof, and the view is very good; the only drawback is that the toilet is designed a bit high, and a person with a height of 1...

Clean rooms, comfortable beds and good service.

Very nice place. Staff and amenities amazing. Close to restaurants and shops

Everything perfect the hotel is amazing and the staff so nice and the food wow!!

Everything was great! The staff, the facilites,everything.

Excellent service. Efficient staff

Was made to feel like I was home Wonderful staff, friendly and professional.

Staff were extremely courteous. Cleaning was not done properly. When some of the used glasses were left on table, they continued to be there and not replaced with new ones. Water in the shower is not strong and door for bathroom could not be easily closed. We were supposed to get free breakfast. First day there was a buffet but for rest of the days, they didnt serve buffet as they said they didnt have...

Great stay as always. My goto lodging in Merida

An amazing stay…overall a great experience

This was my 2nd time staying here. The hospitality is on point and I love the way they assist in helping me practice the language.

The service provided by the entire staff was impeccable! Thank you for answering our questions and making great suggestions on activities and sights to see.

Very nice staff! Tours are offered! Close to Paseo de Montejo and other spota. Great estieries all around! Will definitely be back.

Beautiful hotel on main thoroughfare excellent location for shopping, dining, and sightseeing. Courteous and helpful staff. Rooftop pool with full bar and food service. Lovely balcony off of each spacious room. The breakfast buffet deserves to have it's own review. Great value.

The staff is warm and helpful.

Good, Budget friendly. Short stay hotel Great location rooftop pool. But no coffe options except at buffet restaurant

Good option when traveling to Merida. Well located with plenty of dining places around. 20 minute walk to downtown makes it great.

Extremely safe, its a historical city with new and old properties, the hotel is extremely clean and the staff are very helpful.

Not a bad place to stay, good location and friendly staff. There were coffee makers in the room but no mugs or coffee. Only 5 pool chairs for 156 room hotel. :(

Beautiful spotless modern room with great view. Staff was exceptionally helpful & kind.

The hotel was nice and modern and quiet except last night I'm not sure where the loud music was coming from around 12am but the hotel insulation is good so it wasn't too bothersome. I also want to give Carlos a compliment on being so help and patient answeringy questions. onasanswering .spending the time

Parkiing was convenient. We did not est breakfasts at the property

The location is amazing, easily accessible from Paseo de Montejo! If you go by car, it enhances your experience.

The hotel is very clean. The services very excellent. The location good. But too much noise.

The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything.

The hotel is an architectural gem, centrally located and with parking. The staff is excellent and very friendly! The super-comfortable beds provide a great night's sleep. We'll definitely be back!

The hotel itself is very nice and the service is generally good. The only problem is that it doesn't have hot water. We had to report it three times, and we had a small child with us. They had to change our room, and the water was more or less lukewarm. The area is very central and pleasant. Recommended if you're traveling on business or visiting, but not at all recommended if you're traveling with...

First, I'd like to highlight Pablo's kindness. He helped us choose the various tours we took in the area. The hotel is located somewhat far from the city center. The room is very spacious, but not at all cozy. It's uncomfortable and cold.

The hotel is very large. It's a bit outside the city center, but you can reach it relatively quickly on foot. The lobby is great. The room and bathroom were large and clean, but I felt like I was in a barracks outside. The price was OK. It was OK for one night.

This hotel is well-located, about 10 minutes walk from the Centro Historico. The rooms are spacious and well-kept, quiet and pretty. There are beautiful views from the balconies, and the pool is just beautiful. Although they do not currently serve food, there are nearby places to eat. Pablo was particularly helpful and knowledgeable.

Great place. Very friendly and helpful staff. It was our anniversary so they upgraded us to a suite. Food at the hotel was great. Located near some nice shops and dining establishments.

Clean, comfortable, and perfectly located. The hotel was spotless, the staff was friendly and helpful, and the location couldn’t be better, close to everything I wanted to see and do. Despite being so central, it was surprisingly quiet, which made it easy to relax. Would definitely stay here again.

The place was beautiful and very elegant overall. That said, I do want to mention the beds. For the price of the room, I expected a much more comfortable mattress and pillows. The bed had very hard springs, which made it difficult to sleep, and I ended up waking up with back pain. A hotel should feel like a home away from home, and good sleep is a big part of that. Upgrading to memory foam or at least...

Overall ok, but the TV is all in spanish and there is no option to use our Netflix account which is quite common in all hotels.

It's an excellent location in middle of the historical centre though blink and you'll miss the entrance to the hotel: look up to see the hotel name. A couple notes: VERY firm beds. I had to buy a supplementary foam cushion from Walmart, which is around the corner. Also, 1 side of the hotel (east) faces the inner patio/courtyard which hosts public singing performances, which last until about 11pm,...

Room was noisy . I kept hearing the ac noise from outside. Bathroom had a sewage smell. Ill probably won't stay there again.

Great place to stay in Merida Everything was perfect, the people at the front desk were so kind and answered all my questions.

Lobby is lovely, staff very nice, rooms need a serious refresh

Room was clean, staff was great. No elevators. Rooms a bit small.

Staff is great, clean nice and good located

This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.

Nice and quiet place, walking distance to main square

Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.

Very nice Hotel, Isaac at reception was great

Beautiful rooms and lobby’s in the hotel. Main complaint would be about maintenance around the pools, furniture and curtains not kept very clean

Very nice, spacious and beautiful hotel with friendly and helpful service, convenient free parking and close to many food option.

The property is beautiful. Great location. It was very walkable. There was no communication from the staff in regards to the electricity going off at night for a few hours and no hot water at night. There were no phones in the rooms or refrigerator.

The luxurious hospitality and experience you are looking for in a capital city. Viva la Mexico.

Excellent customer service! Beautiful hotel and room. The room was comfortable, quiet and very comfortable bed. Great pools to relax after a long hot day out.  I really liked the honey shower gel and extras. I would definitely stay in hotel hacienda again without a doubt. 

I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!

This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.

I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida

Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.

We had an excellent stay here. It is like a haven in Merida. Rooms are a great size with lots of original features - beautiful tiles, lighting and great pools. Staff were extremely friendly. I wouldn’t hesitate to book here again if I visited Mérida again.

In all of our years of traveling throughout Mexico. The Hotel Hacienda VIP was one of the nicest, well staffed, convenient, beautiful, well appointed, colonial hotels we've ever experienced. The entire staff and the owners were so personable, knowledgeable, kind, courteous and willing to help with any issues or questions. I have to single out Armando and Lucy. They were so helpful throughout our...

Impeccable service, room and the tub on the balcony of the suite was icing on the cake. I really enjoyed my time here and on the night of the eclipse I was able to watch from the tub. Only thing I would change is the dinner we ordered. Fish of day and ravioli. We were a bit disappointed and had to order in from elsewhere. The room had a light flashing all night, but was able to close off the bathroom...

Gabriela, Elberto and so many others made this such a lovely stay! It was my birthday week and Gabriela made it so special. The rooms were clean, the service impeccable and the location walkable to the center of town. the grounds were gorgeous and the food was delicious so thank you!

Not sure why this hotel is so highly rated. Nothing about it is terrible, but the devil is in the details. The Good: - Staff is super friendly, incl. the valet - Rooftop pool and bar are really nice and a great feature - Overall layout of the hotel is charming - Great water pressure and genourous rooms The not so good: - Upon check-in, they tried charging us a 240/day "resort fee". After further...

During my stay in the summer of 2023 at a hotel renowned for its excellent pool facilities, I encountered a mixed bag of experiences that shaped my overall impression. The hotel and its pool were undoubtedly the highlights, offering a great environment for relaxation and leisure, which I thoroughly enjoyed. However, the service aspects of the hotel left a bit to be desired. Firstly, the staff seemed...

We had a wonderful 3 day stay at this lovely hacienda. The grounds and the rooms were beautiful, and the staff was first rate.. Everyone was friendly and helpful and helped make our stay much more enjoyable. We saw the owner going around, checking to make sure everything was in good condition. The meals were very good and the wait and bar staff were very attentive. The only suggestion we would make...

Beautiful and historic property, lovely rooms and huge bathrooms. The grounds are amazing but seem 50% inactive and it was eerily empty for our visit in late January. Also, few staff speak English. Location is 30 minutes from center of Merida. Still, we loved it and recommend it.

Spotless room, beautiful grounds, helpful staff.

This is a fantastic place tucked away near the airport in Merida. The Hacienda was first built in 1640 but it is like a lavish resort in the middle of the jungle. With cenote, swimming pool pools, a first class spa and excellent accommodations

Wonderful hacienda and room. Bathtub amazing. Pool is ok. Cenote is small and not beautiful. Awful breakfast, awful service at breakfast, cheap coffee, small assiette of fruits, one orange juice for two, no refill. Ridiculous and petty for the price.

i requested a receipt, invoice upon leaving the place..they didnt supply me with one..they said they would email me one..a week and a half later i have not received a receipt..can you (*******) help me obtain a receipt, invoice for my stay there?

Beautiful hotel with an extremely attentive staff. Every staff member went beyond expectations! Bravo to them. The breakfast was outstanding. The pool area was lovely place to cool down and to just relax after a busy sightseeing day. It was our first time to Mérida and we enjoyed exploring the city. It is an easy walk to the main plaza, museums and “restaurant row”- Calle 47. We especially liked the...

Excellent staff Good continental breakfast Clean room Great location for Merida Centro Great stay!

I had the loveliest stay at Decu. The hospitality experience was amazing, with an incredibly welcoming and friendly staff. Very tranquil and in a walkable neighborhood.

This is such a beautiful property. The place is pristine, the bed and pillows super comfortable and lets talked about the staff, just wow. Super attentive, accommodative, always with a smile. We are vegan and their menu didn’t have vegan options so we opted for buying some fridge food and make our leaves dinner, they warmed the food for us, no if it buts about it. We had THE best experience

Warm and attentive service, clean and aesthetically pleasing environment.

Great hotel with wonderful breakfasts and popsicles. Bit of an odd location, neither central nor near the Paseo de Montejo

The staff was friendly and helpful. Great location! The rooms were a nice size and the HVAC seemed to handle the winter weather well. The property was nice and clean and inviting to hangout outside. There was also a very friendly cat that roamed the interior and greeted guests. However, my biggest issue was the WiFi was spotty. We were on the second floor and it would cut out intermittently. Overall...

Lovely hotel and excellent location. We had a great time over New Year’s Eve. The breakfast (if you opt in to have breakfast included) is in the restauarant attached to the hotel and offers a variety of choices off their breakfast menu. There is a gated parking lot also on site for 10 cars. We were assigned a specific spot for our 3 nights which was a benefit knowing it wasn’t a “first come first...

Very modern hotel. Very well located. Easy park. Friendly staff and very clean. The only thing is that the breakfast doesn’t match the quality of the hotel, but it is still tasty.

The room was beautiful, very spacious, clean and tastefully decorated. The shower had great water pressure. Staff were all friendly and ready to help if needed.

Room was spotless and cleaned well every day of my stay

No better location than this - in front of Santa Lucia Plaza for the Thursday evening serenade and steps away from great meals at Teya, Chaya Maya, and Mercado 60. Nadia and colleagues were helpful and patient.

Wonderful stay in a beautiful city. Staff were so thoughtful and kind, service and attention to detail rivals anywhere. Stayed with my wife and two kids (both under 10yo). Location is perfect for exploring Merida. Got lots of help connecting with tours by a great provider. Started each day with a delicious breakfast and got great recommendations for dinners. Will hope to come back again soon!

Staying at Boutique by the Museo was one of the highlights of our trip to Merida. The space was beautiful, the room was comfortable and clean, and the service was outstanding. Boutique and the cafe next door are run by a lovely family, and their care and attention shines through in every detail. The host and staff were extremely welcoming to our son and made sure we had everything needed for a baby...

Absolutely fantastic! The hotel is an oasis of tranquility in the beautiful city of Mérida. Service is of an exceptional high level. The view from the penthouse suite is beautiful. Rooms are spacious and the pool is great! We spent 3 lovely nights at this place.

The Boutique hotel is stunning. It's such a lovely environment overall, from the piano in the lobby to the indoor-outdoor feel and the incredible pool. I had the most magical moment with a friend, literally playing in the water in a rainstorm. Core memories made here! I highly recommend Boutique by the Museo for your first (and every!) stay in Mérida.

Boutique by the Museo offers an utterly gorgeous, charming stay for anyone looking to stay in Mérida. In particular, the courtyard, pool area, and surrounding lounge spaces truly make this hotel a small paradise for travelers. The staff is very helpful and always greets with a smile. Great breakfast offerings, as well!

We had a wonderful time at this lovely hotel last week, everything was perfect for our family. We were a group of six, 3 adults 3 kids. We booked the grand boutique suite & were upgraded to the Penthouse! It became like home to us, not just our excellent room but also the over the top service we received from the staff. Erick was ready to help with anything from arranging our breakfast time (often...

This hotel is on Calle 59, but around a 20-25 minute walk from the main centre of Merida, so if you have any mobility issues, this probably isn't the place for you. However, if you are OK with a walk to the centre, this is a really good option. The rooms are spacious, and the bed is huge and soft. There is a central courtyard with a pool and gardens, but the pool is unheated, so probably best left...

Clean room, great vibe, friendly staff. Not that great in the restaurant service, took too long and some items on the menu where missing. The rooms are great!

My wife and I just got married in Merida and stayed here for a week and a half. We loved everything about it, but especially the people that work there. They are great! We intend on going back in the future.

The grounds of this hotel are immaculate. The room, the food, the attention to detail and service. We had the best massage at the spa, and the staff went above and beyond the standard of accommodations for everything we needed. Will be staying here anytime we're in Merida!

Fantastic. Brilliant service, outstanding rooms and the most helpful delightful and friendly team. No request was too much and the dinner recommendations outstanding. Highly recommend. We will be back at some point for another pleasurable stay.

Excelent hotel. The staff was very friendly and the room was amazing.

Casa Italia is close enough to all the main sites to visit in Merida, while being far enough away to be in a quiet neighborhood so you can rest. The staff was very friendly and helpful and we loved the private pool and courtyard for relaxation after a long day of siteseeing.

The air conditioner was musty and loud, however, the rest of the stay was pleasant. The breakfast included is continental, and decent, albeit small. The cost for the egg option is fine at 85 pesos. The keys provided for the front door were confusing (all same shape) but luckily we did not need them late at night when the hotel is apparently unattended (which seems a bit odd? what if guests have issues...

Not a good location but it's okay for a short stay. It's 3 blocks from paseo and way further to the central square

The property is well located near the center of Merida, just a couple blocks away. No restaurant, just a small kitchen that serves breakfast, no lunch nor dinners. Also there's no room service. The rooms are well equipped. It has a small pool where you can relax, closes at 21 hrs. Overall, it's a good hotel if you want something without any noise, however, it's just a room. Don't expect nothing fancy...

Very nice and clean. Central location.

Really liked the pool and the service the staff provided

Mansion Merida is a real gem. The converted mansion is so lovely, they serve a great breakfast in the central courtyard and our room was very comfortable. The staff is the perfect mix of professional, attentive and friendly - they scheduled tours and made us feel right at home. The owner, Raul, is very hands on and greeted guests every day. The location on a cute square just a block from the cathedral...

One of the best hotels ANYWHERE. The owner strives for perfection and achieves it. Gorgeous property. Perfect location. The staff is always there to help. Wonderful breakfast.

Hotel is charming and lovely. The staff, including the owner, could not have been any more helpful or considerate. A real pleasure. The only caveat is some noise at night in the front of the hotel that could be disturbing if you're a light sleeper. Despite that, the hotel is great in every respect.

The hotel, staff and location was awesome. Service was excellent and would highly recommend.

Staying at the Mansion Merida was wonderful in all respects. It was like staying in a warm cocoon in Merida. The staff were friendly, helpful and attentive. Everyone knew our name on day one and treated us like family, not merely guests. Our room was also very lovely.

Mansion Mérida was nothing short of exceptional. Excellent staff and amenities in a beautiful and unique setting. The attention of staff and even the owner was incredible. The breakfast (included) was delicious. Highly recommend!