Hotels in Merida

I loved all the breakfast choices. Get there early because it can get crowded. Parking was really easy because it’s below the property and secure.

The room was very nice. The beds are very comfortable. They were clean. They were able to accommodate us to have connecting rooms last minute. I would say the only negative thing is you hearing belligerent people yelling at 11:30 at night. That only happened our last night there. Other than that, the stay was very pleasant.

Hotel is looking tired and so are the rooms. Upgraded to a master suite and while it was quite spacious the room looked quite old and tired. The main bathroom was a tiny inspite of it being a suite. Not worth the price at all. Nespresso coffee refills came with a charge as did extra water. Service was ok and rooms were kept clean. It’s about a 10-15 minute walk to most of the restaurants on Paseo...

Beautiful Hotel, clean, frendly people, The Mexican Restaurant the food is the best in quality and flavor. No need to go eat out side the hotel unless you want to experience the city.

The room temperature was always hot, the room has a sensor that actives the A/C when you come in or out and takes to much time to get cold. I asked front desk to check it, they sent some one and talll us that every thing was fine..

Great hotel. Rooms are clean. Staff is super friendly. Many restaurants to choose from at walking distance.

⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.

Excelent hotel. Close to many amenities, always clean, staff very courteous. restaurants really good. The experience there is fabulous.

I wouldn't rate this hotel 4 stars. 3 stars at best. Hotel is old and outdated, towels smell like chlorine, would expect a lot more from a Hyatt Regency. Room service food is horrible, so is the buffet at the restaurant. Very low quality in all aspects. Do not recommend.

Use the valet for your luggage unless you want to carry your bags up and down at least four normal flights of stairs on the way to the elevators. The food in the restaurant was rather bland. The breakfast is pricey at 500 pesos per person. Otherwise, the hotel is great, well-located, and staff is helpful. The standard room is a bit cramped.

We really liked the hotel, in a very good area, close to main streets. Very clean and staff very helpful and friendly. I am considering it for future visits.

The staff were very nice but I think the property needs to be updated. Over all great experience!

Room is good and clean. Breakfast buffet is really good and lots of varieties available. Overall very good

The location is quite good, surrounded by high-end hotels. The air conditioning has to be on continuously; if set to auto-mode, the unit makes a huge noise when it kicks in as the room temperature rises. The mattress is too soft; my back sinks in when I lie on it.

We stayed here for two nights. Overall, the property itself is nice, but unfortunately our experience with billing and included services was disappointing. At check-in, the amount I was charged at reception was 300 pesos higher than what was stated in my official booking confirmation. I was told it was due to a different exchange rate, but the booking document clearly listed the price in Mexican pesos...

The hotel rooms, gym, and rooftop infinity pool are all new. The area is quiet, with plenty of good restaurants nearby, and Centro Historico is about 2km away. The rooms are spacious, easily accommodating a family of four! During Christmas, there's a live Christmas band in the restaurant on the first floor, creating a wonderful atmosphere.

It was the best hotel we stayed in this Mexico trip. Hotel room was clean with good air conditioning. Shower was great too. Breakfast buffet offered many choices of Mexican food and drinks.

The hotel is very new and is the best hotel for the entire trip. The breakfast is good, the front desk is very good, the room is better than expected, the soundproofing is very good, it is 2km away from the historical center, parking is free, there is a swimming pool on the roof, and the view is very good; the only drawback is that the toilet is designed a bit high, and a person with a height of 1...

I like bacon and waffles and better pastries like pan con chocolate

Sheets were dirty when we arrived, we had to call to change all bed covers. Besides that, the price is fare.

A very conveniently located property; great buffets for breakfast and dinner. Very helpful and friendly staff…

Room 124 had shower problems. The water pressure had it so half the water came out The top and half came out the bottom. Also it did not drain well - so you’re showing in 2” of water. Hazael at the front desk was very helpful and professional. He gets 10 stars. Wish breakfast was included.

The hotel was very nice and extremely clean. The breakfast was delicious and huge variety. The staff was super friendly and willing to please.

Yes, but the shower didn’t have any water pressure at all and was dripping could not take a normal shower…..

This is an older hotel but kept clean. I have tried the food in the restaurant twice and I was not impressed, so I eat elsewhere.

Clean, cute rooms. Bathroom a bit outdated, but good beds and it was quiet for us. Great view on tenth floor. My kids loved the shallow area of the pool (even in January). Great location to walk or short taxi rides to destinations. If you want something with a mix of western amenities with Mexican charm, it's a good place to stay. Restaurant was a bit expensive for us personally, but room price was...

Great staff, and room was clean along with great house keeping and location is really nice

The breakfast menu was very fresh food and it had an amazing variety of dishes to choose from.

Refrigerator in room 1010 was barely cold.. 30% of front desk staff was friendly the other 70% are ‘efficient, too serious and barely accommodating to request made by a colleague. The evening staff (older woman) was kind, efficient and friendly.

Room was very clean. Comfortable bed. Staff are great. The restaurant is great for breakfast. The location is excellent.

Clean rooms, comfortable beds and good service.

Very nice place. Staff and amenities amazing. Close to restaurants and shops

Everything perfect the hotel is amazing and the staff so nice and the food wow!!

Everything was great! The staff, the facilites,everything.

Excellent service. Efficient staff

Was made to feel like I was home Wonderful staff, friendly and professional.

The breakfast Menu was good, the variety of foods was excellent, and the parking was easy and there was plenty of space available all the time!!!

The room was very little and strange designed. Location was great as well as the service.

The hotel is very well located, inside a mall. Downstairs there's an Oxxo convenience store, and there are pharmacies, restaurants, and shops nearby. The hotel is simple and inexpensive, fine for a short stay.

Loves the cleanliness of the rooms, Inwas very pleased seeing the beds were made every day and always had clean towels I really appreciate it.

Good hygiene, good value for money

great... The watch is also the best.....~

Staff were extremely courteous. Cleaning was not done properly. When some of the used glasses were left on table, they continued to be there and not replaced with new ones. Water in the shower is not strong and door for bathroom could not be easily closed. We were supposed to get free breakfast. First day there was a buffet but for rest of the days, they didnt serve buffet as they said they didnt have...

Great stay as always. My goto lodging in Merida

An amazing stay…overall a great experience

This was my 2nd time staying here. The hospitality is on point and I love the way they assist in helping me practice the language.

The service provided by the entire staff was impeccable! Thank you for answering our questions and making great suggestions on activities and sights to see.

Very nice staff! Tours are offered! Close to Paseo de Montejo and other spota. Great estieries all around! Will definitely be back.

Be aware that this really is more of a Spanish speaking hotel than an international business hotel

The breakfast was a buffet, with pancakes, yoghurt, cereal, bread, fruits, eggs, sausages, bacon, juices, coffee and tea. You always had a good start to the day. Nearby is a huge shopping mall, lots of stores. Easy to drive from here to other areas inthe city. Always an empty spot for your car. The room is top notch, and so is the services.

Good to Drive out of the City without Traffic Jam

the service was really good, the only thing to improve is to have room service on premises and not from external restaurants. The other thing is to have a microwave available in the room.

the service was really good, the only thing to improve is to have room service on premises and not from external restaurants. The other thing is to have a microwave available in the room.

Bed is comfortable, but they advertised falsely a refrigerator in the room and double charged my card, and kept the deposit hold for 3 days.

By far the best hotel experience we ever had! Amazing staff, very nice rooms and amenities, but the best part is that the wild animals living in the hotel area. We loved everything about the hotel and eventhough it is expensive, worth it.

Beautiful room and property. Great food. Very peaceful and staff are friendly and accommodating.

Disappointing overall. Positive: The room was very nice and staff were friendly. However...we spent one night here as a special treat (we thought) for our anniversary, and for three hours of that precious afternoon and nght, there were various people in and out of our room to...hang an external shower curtain. And it was NEVER even hung up. ??? One of the reasons we booked the place was the bathtub...

Such a lovely relaxing resort just outside of Merida. The rooms are spacious, very clean and very calm. I was lucky enough to come when the resort was not very full. The large pool is great and cocktails are even better! The food is pretty good as well as drinks but they are expensive.

We were warmly greeted and accommodated. Our room was charming and felt like home. The property is well maintained and gorgeous! From the seashell filled tiles to the hidden air conditioned registers this structure was beautifully architected. The staff are exemplary and above standard in my opinion regarding the hospitality industry.

Best hotel room I’ve ever had! From the hot tub to the fantastic bedding and the private patio… wish we could have stayed longer!

Beautiful hotel on main thoroughfare excellent location for shopping, dining, and sightseeing. Courteous and helpful staff. Rooftop pool with full bar and food service. Lovely balcony off of each spacious room. The breakfast buffet deserves to have it's own review. Great value.

The staff is warm and helpful.

Good, Budget friendly. Short stay hotel Great location rooftop pool. But no coffe options except at buffet restaurant

Good option when traveling to Merida. Well located with plenty of dining places around. 20 minute walk to downtown makes it great.

Extremely safe, its a historical city with new and old properties, the hotel is extremely clean and the staff are very helpful.

Not a bad place to stay, good location and friendly staff. There were coffee makers in the room but no mugs or coffee. Only 5 pool chairs for 156 room hotel. :(

Beautiful spotless modern room with great view. Staff was exceptionally helpful & kind.

The hotel was nice and modern and quiet except last night I'm not sure where the loud music was coming from around 12am but the hotel insulation is good so it wasn't too bothersome. I also want to give Carlos a compliment on being so help and patient answeringy questions. onasanswering .spending the time

Parkiing was convenient. We did not est breakfasts at the property

The location is amazing, easily accessible from Paseo de Montejo! If you go by car, it enhances your experience.

The hotel is very clean. The services very excellent. The location good. But too much noise.

The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything.

Nice hotel. Breakfast has to be improved.

It’s an OK hotel in a good location (Paseo 60), with lots of restaurants around, right below as well.Feels a bit dated overal.

Modern hotel. The beds are very comfortable. The location is great. Be aware that the bathroom doors are glass AND see-thru. Not good for privacy.

The facilities are a bit dated, the photos are somewhat misleading, but the location is very good.

The room was spacious and clean! Check-in was also convenient, but the downside was that the hotel didn't provide toothpaste; you had to buy it yourself. I stayed in a double room with breakfast included, but it turned out that breakfast required an additional 320 pesos for hot cooked meats!

The beds were comfortable and the room was a decent size. The location was great – not too far from the old town. Unfortunately, we only received one large towel and one small towel for two people, and there were no pool towels available either. The shower had little pressure, and some of the holes in the showerhead appeared to be clogged.

Staff took 20 minutes to talk to us at the registration. There were two ladies at the reception area looking at the PC. Our bedroom’s bathroom had mold and was not very clean there were hair’s o. The floor. Towels were worn and thorn.

I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!

It's near the plaza's food and clothing district, has an elevator and air conditioning, and the bathroom has ample water. Breakfast is included, but not large. The restaurant staff are very friendly. Check-in is not until 3 PM, there's no luggage porter, the Wi-Fi is average, there's no toilet paper or body lotion, the bed is average length, the air conditioner/generator is noisy, and bottled water...

It was a nice experience. The area was clean! Only problem I had was no internet in my room.

The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back

Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.

The hotel is very well located, check-in was quick, the only area for improvement is in the cleanliness as there were cockroaches in our bed when we arrived.

Washroom in room is was not up to good standards; and the reception staff could’ve been more friendly. Gym was closed. No notification given at time of booking.

The staff goes above and beyond. Lluis, Mario and Pedro the housekeeping excelente.

Nice Hotel Paseo Montejo It was very nice and very clean. One of the nicest places we’ve ever stayed in with a great view. Close to many restaurants and activities safe to walk, a lot of entertainment we hope will come back soon.

There is no ventilation and it smells bad, not much, but yes

The location is good, not far from the city center, about 2 kilometers away. The avenue outside the hotel can be used for jogging, making it a holy place for morning jogging. There are art markets, restaurants, and bars on weekends, so you can definitely have a pleasant holiday and enjoy dinner with your family and friends. The hotel's buffet breakfast is not expensive, so consider buying more.

The hotel is an architectural gem, centrally located and with parking. The staff is excellent and very friendly! The super-comfortable beds provide a great night's sleep. We'll definitely be back!

The hotel itself is very nice and the service is generally good. The only problem is that it doesn't have hot water. We had to report it three times, and we had a small child with us. They had to change our room, and the water was more or less lukewarm. The area is very central and pleasant. Recommended if you're traveling on business or visiting, but not at all recommended if you're traveling with...

First, I'd like to highlight Pablo's kindness. He helped us choose the various tours we took in the area. The hotel is located somewhat far from the city center. The room is very spacious, but not at all cozy. It's uncomfortable and cold.

The hotel is very large. It's a bit outside the city center, but you can reach it relatively quickly on foot. The lobby is great. The room and bathroom were large and clean, but I felt like I was in a barracks outside. The price was OK. It was OK for one night.

This hotel is well-located, about 10 minutes walk from the Centro Historico. The rooms are spacious and well-kept, quiet and pretty. There are beautiful views from the balconies, and the pool is just beautiful. Although they do not currently serve food, there are nearby places to eat. Pablo was particularly helpful and knowledgeable.

Great place. Very friendly and helpful staff. It was our anniversary so they upgraded us to a suite. Food at the hotel was great. Located near some nice shops and dining establishments.

Clean, comfortable, and perfectly located. The hotel was spotless, the staff was friendly and helpful, and the location couldn’t be better, close to everything I wanted to see and do. Despite being so central, it was surprisingly quiet, which made it easy to relax. Would definitely stay here again.

The place was beautiful and very elegant overall. That said, I do want to mention the beds. For the price of the room, I expected a much more comfortable mattress and pillows. The bed had very hard springs, which made it difficult to sleep, and I ended up waking up with back pain. A hotel should feel like a home away from home, and good sleep is a big part of that. Upgrading to memory foam or at least...

Overall ok, but the TV is all in spanish and there is no option to use our Netflix account which is quite common in all hotels.

It's an excellent location in middle of the historical centre though blink and you'll miss the entrance to the hotel: look up to see the hotel name. A couple notes: VERY firm beds. I had to buy a supplementary foam cushion from Walmart, which is around the corner. Also, 1 side of the hotel (east) faces the inner patio/courtyard which hosts public singing performances, which last until about 11pm,...

Room was noisy . I kept hearing the ac noise from outside. Bathroom had a sewage smell. Ill probably won't stay there again.

Great place to stay in Merida Everything was perfect, the people at the front desk were so kind and answered all my questions.

Room was very clean, excellent staff. A/C very efficient. Would have liked a refrigerator in room.

Room was clean, staff was courteous, location is close to everything and anything. There are several shops, restaurants, and hangouts nearby. You wan walk and feel safe in this area. I would definitely recommend Hotel Santa Lucia! There is no breakfast, so please correct that on the description of your hotel.

Great location and rooms are decent/comfortable enough. Self parking is a pain. Lot is located 4 walk.. if you pay for breakfast is at another hotel. But u would stay there again.

my favorite hotel to stay in Merida. Staff are very nice and helpful. Pool is awesome. Rooms are clean and comfortable. Cant beat the location

Great location, no elevator, no offer to help with bags and we are almost 80 years old, no blackout curtains so room was too bright from window by stairs and hallway. Heard talking and walking by room most of the night. Good price for location but wouldn't stay here again.

The bed was so comfortable an clean. The breakfast was good. I didnt get time to watch the tv because i spent most of the time in that soft bed. The shower water was hot it was a surprise. I give it a 10 out of 10 i will go back. Both of the customer service treated me with respect an kindness surprise for me in Merida

The room was extremely small, which was disappointing. On the positive side, the staff was friendly and the location is very central. Unfortunately, I would not choose to stay here again.

Very good value for money, hotel with a good location

Good basic Ibis hotel; daily room service and hotel is clean. In terms of location is at the end of Avenida Montejo, near the Patria monument. So a good hour walk from Centro Storico but you can always enjoy the beautiful houses along the way. Close to a Walmart.

Generally speaking, I can only say

Great place for stays in Merida! It is a bit far from most restaurants. If you stay there make sure to eat at Spanglish. It is a bit hard to find as it is within another restaurant but it was great. Also make sure to look up the Walmart. It’s close. Great for buying water.

The room is average, just a place to sleep

Poor breakfast, everything else was okay! Nothing special

Family hotel very basic, but clean Very economical if your budget is limited. The staff was nice Good for a few days

Be patient with the toilet plumbing. It cannot handle t

It was noisy and I reported three times and they didn’t do anything to help me.

Great Hotel, Customer Service is impeccable. Angel and Daniela at the front desk are always there for you when you need them. Will definitely be back.

It is a good hotel for transit to and from the airport. It is quite close to central, you might need a 5 minute ride to most locations, or 30 minutes walking.