Omid Boutique hotel in Lisbon

I have absolutely loved this beautiful boutique hotel, the location is amazing, there are many shops around the hotel and a pharmacey is right next door.

The room was very clean, however what really stood out was the level of care and service the hotel’s team treated me with. I really appreciated Bruna’s help, she was so kind to adjust a mistake I made in my booking, I had arrived from the airport and found out that I made the wrong booking dates and she fixed it without stressing me, in fact she made me feel so welcome and at almost as if I am at Home.

Thank you so much Bruna, thank you so much to the whole team, keep up the great work. I’ll keep staying with you every time I visit Lisbon

Excellent service even though I wasn't staying there. I was lost and I went inside, so a receptionist I think her name was Valerie, helped me get a taxi and gave me directions to where I was going. Thank you so much if you read this; the hotel staff are wonderful

Rooms were kept very clean. Breakfast was a delight, very good range with orange juice, coffees, teas, pancakes, sweet pastries, croissants, breads, yoghurts, fruit, preserves and eggs (made fresh any way). Perfect start to the day.
Welcome box with really tasty Pastel de Nata in the room was a nice touch and they were probably the best I had whilst in Lisbon.
Staff at breakfast were really helpful. Location perfect, in an area which wasn't too built up but also walking distance to main sights.
Only criticism was at check-in with the language barrier. The ladies' english wasn't great and I was given incorrect information for how to get the Lisboa card (was told I can get from any station/subway). I also wasn't given a map whereas the receptionist the next day explained everything better and provided a tourist map.

+ The room was the right size for our needs. Super comfortable bed and very nice bathroom and closet space. Everything was very nice and clean! The staff was extremely nice and welcoming. It was our first time in Lisboa and they were very helpful answering questions. The breakfast service was also great!! It is walking distance from the Picoas metro station.
- The location is ok but right for the price. It is in a quiet area of Lisboa, not the center, which is nice but we had to use the Metro to get dinner as we only found 1 good restaurant for that around. The closest station we found is Picoas and is about a 15 min walk. After a long day seeing all the sites, I am not going to deny that the walk and metro rides to get dinner were hard for me (but maybe it is just me!). Other than the lack of places for dinner around, it was a great place to stay and we will consider staying there again. They do have plenty good places for lunch which worked well our first day.