Fragrance Hotel - Oasis in Singapore

Daily cleaning and change of toothbrush, new water and tea.. small space only but clean…

The hallway smells damp I think you need to deep clean the carpet. Otherwise, all good for an affordable stay. It’s right infront of a bus stop so very convenient. Bit far from attractions so need to plan more time ahead.

We had a pleasant stay overall. 10/10 We would definitely come back!
- There is a bus stop right beside it, which made getting around very convenient.
- There are food options nearby
- Mall is just a 5-min walk away (the famous Kun Kaya is there and FairPrice grocery for our necessities and pasalubong
- Whampoa Market (our fav) is about 5-10 mins walk, perfect for daily breakfast. Lots of option!!
- Friendly and nice hotel staff
- Free bottled water provided daily (Yay)
- Room is small but normal in Singapore. Our bed was comfortable and the hot shower was working so all is good.

Went through the pretty complicated and troublesome steps in checking in and getting the digital key and a physical room card key {just in case} at the reception and finally only gotten to my room where the air conditioner was not working..alas! Called reception several times but no one answered. Had to go down again to the reception and asked for help! The staff said he would get the people in charge to fix it. I was told that it would take about 15~20 minutes. I then asked to change to another room instead! This time I just asked for the physical room card key instead to save all the trouble! I guess the Checking In App was not so useful after all! Sighhhhh.. Had to go back to the room to get my stuff and then went to the new room to settle my stuff and then went back to the reception again to return the previous physical room key! Done all that all by myself! I was pretty upset and annoyed but was rather calm and didn’t show it! Mentioned it to the rather nonchalant staff at the reception that it had cost me much time and inconvenience! It was a world of difference when I last stayed in March last year! The staff at the reception, Wing Kei’s service was impressive and impeccable! I guess he is now no longer there anymore! That was such a pity! All else were still acceptable for a short stay. Thank you.

Staff are polite and friendly .
We stay for 1 night but we request to stay for few more hour just top up $50 till 6pm .

 the location is pretty perfect that if you want to eat McDonald’s you just cross opposite then if you want to eat Chinese food you can just go beside have Bak Kut Teh is awesome .

Is our 3rd time check in here .
 previously, was walking .

Will  recommend my friends and family to stay there.

Comfortable bed, always change the towel and bedings 😊. Lastly with nice staffs

Friendly staff. The best location for tourist. The bus stop is in front of the hotel, got food center beside, near by 7-11 and shopping mall. Really really convenience! especially me want to walk least

Highly recommended!

Clean room with helpful staff, they are practicing online check in which is super cool and few steps away, and the workers are very friendly too. There’s a bus stop right in front and it is easy to hop around

The front desk staff were all incredibly friendly and welcoming, and they even helped me with a package delivery. Although the room was on the smaller side, it was very clean and perfectly fine for a good night's sleep. The bus stop is literally just a couple of steps away. I'd definitely consider staying here again on my next trip to Singapore.