Servatur Hartaguna - Adults Only in Puerto Rico

We had a wonderful stay at Servatur Hartaguna as two couples aged 25–35. The rooms and shared areas were modern, clean, and well maintained, with room cleaning provided five days a week. All staff were excellent throughout our stay, from reception to the bar and housekeeping teams. The bar offered a snack menu with plenty of choice for breakfast and lunch, along with a wide selection of drinks. There was also a daily happy hour from 12–1pm. The bar opens at 10am and closes at 5pm. We enjoyed pizza, sandwiches, hot dogs, Tropical beer, Canarias Tropical cocktail, and Mango Daquiris (cocktails and mocktails) from the bar. There were no issues with sunbed wars, and the atmosphere was very peaceful. A great spot for sun all day long. The pool and whirlpool were quite cold, but perfect for cooling off in the heat. The hotel is set on a hill with a number of steps down to the resort, so it may not be suitable for anyone with mobility issues. We personally enjoyed the walk down and took taxis back up in the evenings, which were under €4 each time. There is also a taxi rank opposite the hotel if you prefer to travel down. There is a hotel supermarket in the nearby Montebello hotel, which we used once for bottled water, but most of our shopping for breakfast and snacks was done at Spar and HiperDino in the main part of Puerto Rico. We would definitely recommend paying for a sea view room. We also got lucky and had a lovely view over the pool area. We usually go for all-inclusive holidays (and always choose Servatur when staying in Gran Canaria), but if we were to do self-catering again, we would happily return to Hartaguna.

Our 2nd visit as we enjoyed so much previously. Slightly disappointed that the Hotel could not provide the room we'd asked for, prior to arrival,especially as it did not seem fully occupied. Room allocated was still OK, just not what we would have liked. As always, the cleaners do an outstanding job & all staff are friendly & helpful. Never an issue getting a sunbed (we only used them in the afternoons & plenty avaliable). Not sure why some guests felt the need to put their towels on the round beds(poolside)at ridiclous-o-clock every day. Totally unfair on the staff that clean the loungers, beds, pool etc every day. At least, for sanitary reasons, let them clean the beds before you lay down your towels as proof of 'ownership'. Very selfish for those guests who may have liked the experience of using those beds. If I was management, I would remove your towels & put them in reception so you would have to go shame faced to collect them! Please be aware - the Rocamar hotel immediately next door is undergoing some renovation work. Drilling, banging etc every a/noon we spent poolside ( & a crane dropping supplies in one morning)Jet2 apologised & compensated us. Said they had only just been informed & said work will continue into May/June but Hartaguna were not entirely sure themselves ? Check out the Internet- it's says it's a much longer job so who to believe? Tour operators should be flagging this prior to taking bookings. We will be back in this location in 6 weeks but sadly not here as being next to building works noise is not what we come on holiday for.

Staying as I wright this review , these apartments are a hidden gem ! Spotlessly clean staff so friendly especially reception staff pool area superb no sun bed wars just perfect looking now while I am hear to come back again this year Thank you to the hotel for a wonderful time

On our last day today . Our apartment is 209 lovely sea view . Big balcony to chill on. 2 relaxing chairs and a coffee table . The apartment has a modern feel to it , with a kitchenette area ,consists of a 2 ring hob , microwave, kettle, toaster and coffee making machine. Fridge with a small freezer part . And a breakfast bar. There's cutlery and basic plates , bowls are not deep so if you want cereal on a morning bring some . Mugs not small cups . So that was a bonus. A small living room area with 2 tall chairs a little coffee table and tv , with English channels on . A double wardrobe with plenty of hanging space and shelves . Beds are 2 singles pushed together with mattress toppers on , adequate but not ideal if you like a firm bed . Lovely comfy pillows .There's at least 4 stations to charge a phone , I pad ect on . So no need fetching extra plugs . No iron so if you need one bring one or a small steamer . Large bathroom area with a double shower. There's an hairdryer in the area. There's shampoo and soap provided. Just outside our rooms there's washing machine and tumble dryer for use to the guests £5 euros , with powder . Its very easy to visit either the Europea centre or the lower shopping centre and mogan mall. We really enjoyed our stay and would definitely return back to this apartments. All staff are very friendly and helpful. Thank you for an enjoyable stay

On our last day today . Our apartment is 209 lovely sea view . Big balcony to chill on. 2 relaxing chairs and a coffee table . The apartment has a modern feel to it , with a kitchenette area ,consists of a 2 ring hob , microwave, kettle, toaster and coffee making machine. Fridge with a small freezer part . And a breakfast bar. There's cutlery and basic plates , bowls are not deep so if you want cereal on a morning bring some . Mugs not small cups . So that was a bonus. A small living room area with 2 tall chairs a little coffee table and tv , with English channels on . A double wardrobe with plenty of hanging space and shelves . Beds are 2 singles pushed together with mattress toppers on , adequate but not ideal if you like a firm bed . Lovely comfy pillows .There's at least 4 stations to charge a phone , I pad ect on . So no need fetching extra plugs . No iron so if you need one bring one or a small steamer . Large bathroom area with a double shower. There's an hairdryer in the area. There's shampoo and soap provided. Just outside our rooms there's washing machine and tumble dryer for use to the guests £5 euros , with powder . Its very easy to visit either the Europea centre or the lower shopping centre and mogan mall. We really enjoyed our stay and would definitely return back to this apartments. All staff are very friendly and helpful. Thank you for an enjoyable stay

Lovely hotel and facilities at a great price, perfect for a couples holiday, staff are very welcoming! Rooms and hotel overall is very clean in a great location, just a short walk from shopping centres, restaurants and the beach. Gorgeous views, pool gets great sunlight at peak UV.

Lovely hotel and facilities at a great price, perfect for a couples holiday, staff are very welcoming! Rooms and hotel overall is very clean in a great location, just a short walk from shopping centres, restaurants and the beach. Gorgeous views, pool gets great sunlight at peak UV.

Fantastic hotel, will be back. Lovely rooms, lovely beds, just a nice little hotel. No complaints at all.

We had a fantastic stay at Servatur Hartaguna. The location is superb, with easy access to everything nearby and great views around the area. The staff were incredibly friendly and welcoming, always happy to help and make sure we were comfortable. The hotel itself is modern, very well maintained, and spotlessly clean throughout. Our room and the common areas were immaculate, which made the stay even more enjoyable. Overall, it’s a great place to stay if you’re looking for a relaxing and comfortable visit. Highly recommended!

A lovely quiet & peaceful aparthotel which was perfect for a week's relaxation. Quite high up in Puerto Rico but if you're prepared to do some walking (take trainers), there are plenty of steps down to the bars, shops, restaurants port & beach,with different routes. We enjoyed the area to the left ( near Mogan Mall) & ate twice at Tipsy Bee. Food amazing & staff so friendly. Apartment was clean & modern with everything you need if you want to eat in. We mainly had breakfasts in the apartment then lunch after 1pm if sitting by the pool.Happy hour cocktails 12 to 1pm so no food served during this hour. Pool area is well looked after & never had a problem with finding a sun lounger, although it was annoying to see other people putting towels down and going away for a few hours. We booked a coach trip to the north of the island with a visit to the rum distillery with 'Get your Guide' online. Picked up at 8.15 am from the bus stops in the centre of town (10 min walk). It was a perfect day with a great guide. Took a boat trip from the port to Mogan, which is a beautiful place & worth visiting. All in all, I would definitely recommend this hotel for a relaxing, quiet holiday.