Barcelo Santiago — Adults Only Hotel in Puerto de Santiago
✅ Guests frequently mention the spectacular views of Los Gigantes cliffs from rooms and pool areas, describing them as 'incredible' and 'breathtaking'. ✅ The hotel staff receive praise for being friendly, helpful, and attentive, contributing to a positive overall experience. ✅ Multiple pools are well-maintained, including a heated pool and a seawater pool nearby, with ample sunbeds available even when the hotel is full. ✅ The buffet restaurant and pool bar offer a varied selection of food and drinks, including vegan and vegetarian options, with themed dinners adding variety. ✅ Entertainment staff are engaging and fun without being pushy, enhancing the holiday atmosphere with activities like Aqua Dance and yoga. ❌ A few guests reported slow reception service upon arrival and occasional issues with WiFi availability and security. ❌ Some reviewers found the food quality inconsistent, with criticisms of overcooked vegetables, dry meat, and basic buffet options. ❌ Certain rooms, especially older ones, were described as showing signs of wear and in need of refurbishment, including complaints about bathroom privacy and shower drainage. ❌ Noise disturbances were noted during renovation work and from nearby hotels at night, affecting some guests' sleep. ❌ There is no swimmable beach within walking distance, and while the hotel offers a minibar, it is not stocked, which was unexpected for some all-inclusive guests.
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Description
Barcelo Santiago — Adults Only Hotel is a 4-star property located in Puerto de Santiago, Spain, that offers a scenic retreat for travelers aged 18 and over. The hotel features a range of room types, from Superior Double rooms to Deluxe Hot Tub Double rooms with sea or garden views, catering to guests who appreciate spacious accommodations and ocean vistas. With an overall guest rating of 8.9/10, the hotel is praised for its cleanliness, services, location, and attentive staff. On-site amenities include multiple pools, a fitness center, spa and wellness facilities, tennis courts, and a buffet restaurant. The hotel also provides free parking, bike rentals, and has a beachfront position overlooking the dramatic Los Gigantes cliffs. While some guests noted that the rooms could use refurbishment, many highlighted the excellent location, variety of pools, and the quality of entertainment and food options, especially under the all-inclusive package. Note that children are not permitted, emphasizing the adults-only atmosphere.
Location
Barcelo Santiago is situated on Calle la Hondura in Puerto de Santiago, offering direct views of the Los Gigantes cliffs. The nearest beach, Playa Chica, is just 290 meters away, providing convenient access to the shoreline. The Reina Sofia Airport (TFS) is approximately 33 km from the hotel. Nearby dining options include 'Tasca Donde Tato' restaurant at 52 meters, highly rated by guests, and 'Mayas Tandoori and Curry House' at 75 meters, which offers traditional Indian cuisine though with mixed reviews about its facilities. The hotel’s cliff-edge location means guests will experience some steep inclines in the local area, but the scenic coastal walking routes are a noted highlight.
Tips
- Book a room with a sea view or balcony hot tub to fully enjoy the spectacular vistas of Los Gigantes.
- Renting a car is recommended to explore Tenerife and nearby attractions, as the hotel area is quiet with limited nearby nightlife and no sandy beach within walking distance.
- Consider opting for half board if you prefer flexibility for meals outside the hotel, and be prepared that some older rooms may show signs of wear.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 08:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 07:00-12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Free Wi-Fi
- Car rental
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Billiards
- Hiking
- Sun Deck
- Parking
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Next to the beach
- Business center
- Fax and copy machine
- Conference Hall
- Table Tennis
- Tennis court
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- First Aid Kit
- Pets Not Allowed
The nearest beach is located on the distance of 290 m. It takes 4 minutes To the beach!
The distance to the sea is 90 meters
Video: Hotel Barceló Santiago Adults only Teneriffa / Tenerife Spain Los Gigantes - einfach ein Traum!
Map
Reviews
This hotel, however, will forever stand out for the spectacular location overlooking the Los Gigantes cliffs.
The room was spacious and we paid the small extra fee for a room on the higher floors so the sea view over the pools was lovely. Definitely worth it!
We booked half board as we don't drink alcohol and wanted to do some day trips out in our hire car. We paid for drinks and extra lunches we had and felt it was reasonably priced vs the All Inclusive price for which we wouldn't have got our moneys worth! Everything can be charged straight to the room to avoid carrying any money or you can pay on the spot if the preference is to control spending.
We had a few days lounging around the pool and the activities were excellent! From Aqua Dance to Yoga, and darts to little games to win freebies! The team don't push you to join, as with some resorts, but there was no shortage of participants! My partner also used the gym and said it had great facilities with nice air con!
The pools were lovely. There was a large pool that had a gradual slope into it, a smaller heated one that was lovely and warm on the clouder days, and a third medium sized pool which was a good depth for swimming.
I find no faults with the hotel and have recommended it to numerous people who have enjoyed the many photos I have shared of the pools, sea, and incredible Los Gigantes cliffs.
Pools and the sun deck are stunning and well maintained.
The entertainment staff made the holiday! Not pushy, however fully engaged, made the classes fun, laughed a lot and the yoga classes really good. They supported the evening entertainment so well people joined in which was great. Manuel and Manu you led the team perfectly.
No problems with sun beds or parasols loads available even though hotel full.
However the things to note especially compared to similar star rated hotels in area;
We were all inclusive so were surprised the other restaurant was not included or discounted. It was practically empty so shame they were not finding ways to get people in.
Although it states there is a mini bar, it’s not stocked with anything. Again as all inclusive expected to at least have water in the room. Readily available in the bar 10 to midnight, so once we knew just had to remember to pick it up.
Found meals ie seating bit chaotic especially in busy times. Trying to que for coffee machines at breakfast not great, would have been nice to have that served at table.
Only have one change of pool towel, charged thereafter €2 per towel.
Garden rooms and low sea view, look out on public path, pétanque and public children play area, if wanting more privacy (especially if you have jaccuzzi) don’t pay more for those.
Overall we loved the location, entertainment staff and food so would go back.
POIs near hotel
Cafe and Restaurants near hotel
Food was ok (frozen chips grrrr). We were upset as we felt when the bill came we had been miss sold. We order three large beers thinking €3 was good. The server recommend a pint of Cobra but failed to inform us it was twice the price. A €5 tax was added which was a unpleasant surprise.
We order chicken tikka asking if it was breast. The server said it was chicken off the bone never saying NO it is not breast . Miss sold again.
I am like most people I will always pay for something that is worth it and hate being miss lead or feel like I am being ripped off.
All in all go and just be careful with what you order.
In the end the server deducted €10 off the bill with some reluctance
Frequently asked questions about Barcelo Santiago — Adults Only Hotel
Are children allowed to stay at Barcelo Santiago — Adults Only Hotel?
Children are not permitted to stay at this property.
What types of rooms are available at this hotel?
Room types include Superior Double room; Deluxe room with sea view; Deluxe Superior room with sea view; Deluxe Hot Tub room with garden view; Deluxe Double room; Deluxe Double room with garden view; Deluxe Double room with sea view; Deluxe Superior Double room with sea view; Deluxe Hot Tub Double room with garden view; Deluxe Hot Tub Double room with sea view; Spa Double room; Double Junior Suite; Hot Tub Double Junior Suite.
Is there a restaurant on-site and what dining options are available?
Yes, the hotel has a buffet restaurant offering breakfast and dinner with various themed nights. There is also a bar and pool bar serving drinks, including cocktails.
Does the hotel provide free parking and WiFi?
The hotel offers free parking and WiFi, though some guests have reported intermittent WiFi availability.
What is unique about the hotel's location?
The hotel is perched on a cliff edge overlooking the Los Gigantes cliffs, providing stunning panoramic views and access to coastal walking routes, with Playa Chica beach only 290 meters away.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 229 USD The best time to book is August 14, with rates starting from 217 USD

























































































