It was so nice and worth the price, I enjoyed my birthday in HR, it’s just that the photos are too expensive and not printed in good quality. Overall Hard Rock you rally Rock!
Chic hotel in a quiet location. Elevator and stairs lead to one of the 3 pools with a small beach (black/stones). Swimming shoes are recommended. The breakfast was very good!
Positives
+ kids club - led by Myrium, excellent staff
+ beach club - nice pool, food and cocktails
+ amazing view from suite
+ entertainment in evenings
+everything charged to wristband key
My son had his birthday and the team we excellent to make his perfect day special - this is what makes holidays…
Great breakfast and rooms. Service a bit poor and hotel is a bit overpriced. Especially we were disappointed with prices for food and drinks in the bar and the pool restaurant
Lovely hotel and paid a premium for the Festive Season. Breakfast is lovely and would really recommend the kids club. It’s ideal to be able to leave your child so you and your wife can get blindo on the all inclusive
Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
Tenerife, Playa de las Americas, Avenida de las Americas 🧭 Map
🌞 From seashore 3 min
Pool: Pool
Been here 4 days and love this hotel. Beautiful inside spotlessly clean. Breakfast amazing. Pool is fantastic. Don't think I could stay anywhere else when I return.
Beautiful hotel with clean modern rooms. The breakfast was outstanding, offering a good variety of options. I’d like to give a special thank-you to Abelardo, who consistently went above and beyond to make us feel welcome
Excellent resort for families and elderly folks. Good child care and child entertainment facilities. The pool is lovely with options for kids and adults
His warmth and enthusiasm truly enhanced our stay and made the experience exceptional. We would gladly return — and hope to see Abelardo again on our next visit
Doesn’t appear that was part of the refurbishment, seriously loud with people chatting or TV’s next door. Not being allowed inflatables or to even throw a ball around in the main (huge) pool, it was just odd
Felt like total killjoys, what on earth is the issue with floating on a lilo? Bizarre. All in all I enjoyed it but if I’m honest, it could be a bit better with some tweaks
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all
Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good
The air conditioning was of a good standard and kept the room cool. Anll staff were polite and ga ve a good customer experience.
Decent selection of TV channels in various languages. Staff all friendly and helpful
Four restaurants, including Asian and Italian themed (both of which you can book once a week). Good selection of drinks and cocktails. 5 pools including one for small kids and one for adults only
Plenty of beds, I went down around 8. 15 each morning and always managed to get 4 together, even though loads already had towels on. Went with 14 and 16yr old sons
Resort was great! People were friendly. I was a solo traveler and had a great time! Loved the oceanfront views from the pool decks.
Great hotel with good food and a lot of pools with always places to stay. Would recommend !
The chefs at all the restaurants should pay attention to the food before leaving the kitchen, sometimes they lack flavor. But overall, I would recommend this hotel to everyone
Room was too far for my husband to walk to the main areas. However the staff changed it for us. Very helpful.
Tenerife, Puerto de Santiago, Calle La Hondura, 8 🧭 Map
🌞 From seashore 1 min
Pool: Pool
Super impressed with everything! All staff, pools, food - everything was much more than we expected, from a 4-star hotel. Should be upgraded 😊
The room was spacious and we paid the small extra fee for a room on the higher floors so the sea view over the pools was lovely
Pools and the sun deck are stunning and well maintained
It’s perfect if you wanna stay in the hotel all day with a book by the pool and nothing else
We paid for drinks and extra lunches we had and felt it was reasonably priced vs the All Inclusive price for which we wouldn't have got our moneys worth! Everything can be charged straight to the room to avoid carrying any money or you can pay on the spot if the preference is to control spending
Entire property was clean & well maintained. Staff were friendly & incredibly helpful. Huge amount of drinks to choose from. The spa was just divine!! Will absolutely be going again
Adeje, Av. de Bruselas, 13, Santa Cruz de Tenerife, 38660 Kosta Adehe, Kanarskie ostrova, Ispaniya 🧭 Map
🌞 From seashore 6 min
Pool: Pool, Heated pool, Rooftop pool
The hotel is too old, and it's full of elderly people, who don't seem to be very wealthy. They're having a lot of activities by the pool at night, which is very noisy.
The Sun only gets to half the pool, but there is the roof top area that is a blessing in disguise. Checking in could have gone smoother with 3 visits to reception
Great food & majority of staff. Couple of blokes with attitude behind the bar , cleaning staff great. My only gripe was being on the first floor above the bar & cleaning staff moving furniture at 7
Our sliding door lock was broken which meant opening amd closing it was a pain. And the shower screen seal was perished so after each shower the bathroom floor needed mopping
Staff are excellent, particularly the Bar Staff. Rooms always clean 👍
Tenerife, Playa de las Americas, Av. Rafael Puig Lluvina, 28 🧭 Map
🌞 From seashore 3 min
Pool: Pool
The sea view was spectacular, we watched the sunset in the evening. Kettle was €8 to hire, €30 refundable deposit for beach towels and free room to freshen up before leaving for the airport
I understand that investments happen piece by piecey Bed and mattress are perfect, the hotel calm and no animation outside 💪🏻
A good place for a deep sleep with sea waves
It is really nice for traveling!
And the location is very close to city center so you can walk around.
I did have one issue with the fact that you have to pay a 15 Euro deposit per pool towel and you have to use it for the duration of your stay. If you want to get a new pool towel, you have to pay 1
We were missing the hand-written receipt (which was supposedly given to us during check-in) that denoted the deposit we put down for the pool towels
The balcony faced the sea, but it was on the side of the room, which meant the room didn't get much sun and felt a bit dim. The sun loungers by the public pool felt a bit cramped
Tenerife, Puerto de Santiago, C/ Juan Manuel Capdevielle, 8, Puerto de Santiago, 38683 Comarca de Isora, Kanarskie ostrova, Ispani 🧭 Map
🌞 From seashore 7 min
Pool: Pool
Priorities for us are entertaining a small child and feeding a coeliac (gluten free) adult and the hotel has been perfect. Everything is immaculate, it's incredible. The heated pools and outdoor softplay are excellent
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
What we really liked is a baby club service where you can leave your baby for one hour a day included in the price if booked via hotel website. The babysitter was really nice and friendly and our baby actually enjoyed it
We had our first family vacation with a baby at Hotel Landmark Costa Los Gigantes. Overall, our experience was really good and the hotel offers many activities for families. Here you can find everything one might need
A special mention to Orlando, who looked out for me each meal he was on, knew exactly what dishes I could and couldn't eat, respected that I had to avoid cross contamination, which I really valued
We would especially like to thank Ivan from the Teens Club, who was very warm, friendly, and took excellent care of the children. We would love to come back again if we have the opportunity
Tenerife, Adeje, Av. Ernesto Sarti, 5, 38660 Kosta Adehe, Kanarskie ostrova, Ispaniya 🧭 Map
🌞 From seashore 4 min
Pool: Pool
We went for the fully-inclusive package and wouldn't hesitate to do that again. The pool was inviting and we appreciated the ease and stress-free management of booking sun-loungers!
This is the second time we’ve stayed here. Santiago, Carmela and Oscar were fantastic at the pool area and managing the sunbed reservations. Their customer service was excellent. I can’t thank them enough for their help
So much thought has gone into the running of this hotel. Right from the moment we arrived we received fantastic attention from staff, all of whom were cheerful, helpful and caring
Our room was amazing, with a huge bed and magnificent view. Absolute comfort was ensured. Food was delicious, in great quantity and with various cuisines
Very beautiful and neat hotel, right at the center of everything. Close to the beach, to all the amazing activities. And the view, it is breathtaking
Also one of the reasons we booked through ******* was the inclusion of a free bottle of wine, welcome drinks and a food voucher. We only received the welcome drinks
Booking system for sunbeds so no one can put towels to save. Food was allways fresh and a large selection. House wines really nice as were spirits, beers etc on all inclusive
My daughter and I went for a four night break, the reception staff were very friendly and helpful, the room was spotless and cleaned every day, the food was lovely but could have been warmer, the entertainment was fabulous
The sun-beds had to be booked the day before this was a great system no anxiety trying to get a bed! We went half board we were told we could swap an evening meal for lunch, we tried to do this on our last day as we wanted to eat out, we were told we had to book it the day before, I appreciate rules etc, however the restaurant was never full to capacity the food was plentiful, we thought due to our...
I would highly recommend a stay in this hotel
Restaurants were a let down even as Platinum customers, if you booked the table for 8pm the staff tried to hurry you up stating the kitchen closed at 9pm where the normal restaurants stayed open later!!! This was very frustrating when you think tha we paid more for the platinum experience
Would I stay again, probably not as when paying for a premium service I’d expect to be treated better and not rushed, this was the same with breakfast as well
Tenerife, Adeje, Av. de Bruselas, 16, 38660 Kosta Adehe, Kanarskie ostrova, Ispaniya 🧭 Map
🌞 From seashore 8 min
Pool: Pool, Heated pool
We ate out every night and found our own entertainment as 4 guys singing along to a Bees Gees backing track (just one example) doesn't cut it. Great pool, easy to get a sunbed
The kiddies pool is deserted so we messed about on the slides in there
I want to thank personally Diana , Lara and Bruno in the kids club for treating our little girl to an unforgettable holiday!
My favourite thing to when I had an hour to myself was to go down to smoking terrace behind the bar and light up a Cuban cigar while listening to water feature
Amazing stay at GF Gran Costa Adeje. Location and staff were superb. Our 3 year old daughter was treated like a VIP and staff are very highly trained. Just we could not fault a single thing
Tenerife, Playa de las Americas, Avenida Rafael Puig 36 🧭 Map
🌞 From seashore 2 min
Pool: Pool, Heated pool
The adult section is really nice, we enjoyed it very much, and again, wheelchair accessible right to the edge of the pool, I was really impressed with that. The situation of the hotel was perfect for me front and back
The adult section is quite different…… you can’t put towels down before 8am and you are supposed to stay until 9am before going to breakfast…. We don’t usually do Entertainment but it was amazing most nights
Don’t worry too much about the sun bed situation, there’s always lots available and I never saw anyone having towels taken off beds (even though they should have been)
There are pools suitable for all ages which we always found warm, we even used one of the kids pools at times
Finally I have a big thank you to my “crepe “ ladies ……always under pressure but always in full control, and to Rafael who flipped my eggs every morning with the biggest smile. I’m only home and I want to go back 😎
Valentines night was unbelievable, just so professional. Also the kids entertainment during the day (when the kids were there) I think it was a mid term break for about five days and the team were full on
They were so playful and attentive with my little one, and they have made her first holiday such a special and memorable experience. It really meant a lot and has left a lasting impression
Hotel is in a fab location with the beach on your doorstep and water parks. Lastly I’d like to mention Eidel, for his creative energy and patience making character pancakes in the buffet
His kindness really stood out and added to our overall experience and the crêpes are definitely a must. My daughter loved her peppa pig shaped crêpe
A special mention to Eidel, who is an exceptional member of staff – extremely welcoming, warm, and an absolute pleasure to be served by
We had a wonderful stay at this hotel. The staff are truly lovely and incredibly friendly, especially with children
We would definitely recommend this hotel and would love to come back again in the future
The apartment itself was a good size and practical for a family, although the decor is a little dated in places. That said, everything was clean and worked well. Staff were friendly and helpful throughout our stay
Large pool good food but didn’t like killing 59 cockroaches in my room in 2 days and had to ask twice to clean my room properly. Front desk staff we’re great shame about lack of communication
After we checked out, we realised we had left a water bottle behind. When we went back to ask, one of the ladies at the hotel was really kind and helped us find it and return it to us, which we really appreciated
The evening shows were actually really good – much better than we expected – and it was nice to have something to do after dinner without needing to go out
Everything was first class, reception, room was fantastic, staff, food and the entire hotel was faultless. 5 Star for sure.
Overall, a great choice for families and we would happily stay here again
Tenerife, Puerto de la Cruz, Avenida Venezuela, 15 🧭 Map
🌞 From seashore 2 min
Pool: Pool, Heated pool
Our room was serviced daily and linen and towels changed frequently. The lobby bar was great and very reasonably priced. Breakfast offered a good choice with omelettes cooked to order
The hotel is located by the sea, which is a good location, but the breakfast wasn't very good. I think if you want peace and quiet, don't come here; choose another hotel.
They offered lactose free milk which was great for me I would stay here again
Nice Rituals toiletries in the bathroom. Good sangria and reasonably priced drinks. Complimentary water each day Good selection at breakfast and the English Breakfast tea is nice. I enjoyed the omelettes made to order
The hotel is in a fabulous location, on the sea front and close to the old town and many bars and restaurants. All staff were friendly and professional and Fatima our room maid was particularly wonderful
As a vegetarian, this was frustrating. Air con/heating was not on in our room. All in all, a great holiday, but with a few tweaks the hotel could be perfect. We will probably come again one day
Tenerife, San Miguel de Abona, Avenida del Atlantico, s/n 🧭 Map
🌞 From seashore 2 min
Pool: Pool
From the moment we were temperature checked at the door, to watching the daily deep clean of the pool area, by a team of about six men, in wellies and pressure washes, to the constant presence of the cleaning staff, we felt totally safe
The hotel was outstanding, staff couldn’t do enough for you, very friendly..
The room was spacious and spotlessly clean..
The pool area was well maintained..
Will be returning and would definitely recommend.
Very beautiful and amazing hotel. The view from the balcony is spectacular. The swimming pool is so nice and beautiful. Staff members are very polite. Great kitchen amenities and many others like the bar, spa and gym!!!
The whole hotel had a wonderful atmosphere, including the pool and the rooftop cafe. There were also plenty of sofas, tables, and chairs where you could sit or recline
Mold can seriously affect one's health, especially for families with children, and I hope they address this. Then another customer service agent took over, and nothing was resolved; the issue was just left hanging
The public areas were very spacious and clean, and there were many activities available. Third, you could book various tours directly opposite the hotel's front desk, and communication in English was seamless
Tenerife, Adeje, Playa La Enramada, La Caleta 🧭 Map
🌞 From seashore 3 min
Pool: Pool
There’s loads of sun loungers and a lovely heated pool - we had to pay a deposit of 40 euro for pool towels which I think is a bit much I’m sure guests staying in this hotel are not looking to steal the towels - haven’t experienced this in similar hotels elsewhere
This is our fifth year at this hotel, we did have reservations about coming back this year due to the menu at the Tosca restaurant as after three weeks with the same choice it became difficult to choose,and the food lacked flavour, not so this year the new menu is a revelation and not sure whether there are new chefs but the food is of a high standard, the staff at Tosca are amazing and treat us like...
abd corridors, one must appreciate that maintenance in hotels is a 24/7 ongoing job and we are seeing in some corridors the relaying of new carpes,our room is immaculate and spacious and has a balcony overlooking the hotel next door but it is Quiet and with sun until four thirty pm on the seventh floor so our room is always warm
Not sure about the live music though as after five years listening to over the rainbow and other outdated songs perhaps a couple of new songs wouldn't go amiss
We were half board - food was ok - breakfast was best but we never tried dinner. Overall the location is great - the staff are lovely and the pool areas are really nice!
As for the main shows isn't it time to keep the lid in Elvis s coffin and let him rest, same goes for Elton John to retire with dignity
Highlights:
- Staff are brilliant, service is great and rooms are always made up well
- Rooms are spacious and will be even better once modernised further
- Pools and grounds are lovely and well-maintained, you could be anywhere
- Food is good for AI, including the 4 a la cartes … just book restaurants early on day 1
- Entertainment was really good, with live music every night and pool games most days...
we were never managed to get a bed by the front in the whole week we stayed, seating by the pools felt a bit overcrowded and beds packed in
- No adults only pool at the moment, this was a pull for us but it was closed due to refurb
- Soft drinks were flat, would expect this to improve with new equipment after the refurb
- Location is quiet (which we expected) … if you are wanting to go out locally...
Fantastic Stay – Already Planning to Return!
We had an amazing few days at Bahia Principe Sunlight Costa Adeje
Price of hotel not worth what it offers. Pay more and visit Bahia fantasia. Or just get a cheaper hotel and it wont be far off this place. If it's booked don't worry you will still have a decent holiday
Think they have gave up and just waiting on it closing. Hotel offering free t shirts for 5 star reviews. Would prob be better to get honest reviews and look to improve on what people find inadequate
Stayed room 6006 then moved to 5206 because of dirty water. 5206 had a bad cockroach infestation. Was only in it for 3 nights but seen at least 10 per night. Could have prob pushed to move again
Tenerife, Playa de las Americas, Av. las Américas 🧭 Map
🌞 From seashore 3 min
Pool: Pool
There were also many broken or damaged items in the room. The shower by the spa pool was out of order, the spa clock wasn't working, and the steam sauna was also broken
Once we did move it was a lot better but still issues with various noise throughout our stay. The hotel itself is a little strange as common areas are well maintained but the rooms are dated and need a bit of a refresh
I must be perfectly honest and say that while this is a fantastic hotel in a great location I think it is due a bit of a refurbishment. Don't get me wrong, everything is very clean, but there are some signs of wear
Extra thanks to hotel stuff (especially Ayose, who helped us to find breathtaking locations on the island), everybody was so friendly and willing to help, we appreciate this so much! This hotel made our honey moon perfect ❤️
Just behind the Hard Rock cafe away from the busy main street. Your room key card can also be used to open a private gate onto the beach which is just a few metres away. My trip here was to celebrate my birthday
We were offered a glass of Cava, but as I don't drink alcohol we were offered multiple different drinks to choose from
Pools are beautiful with sunbeds available. Would highly recommend to friends & family definitely book a holiday at this fabulous hotel
The rooms are spacious, quiet, and
equipped with every comfort. The staff is exceptional: from reception to gardeners, housekeeping, chefs, waiters, and pool
staff ? everyone is always smiling, helpful, and attentive
The rooms are spacious, clean, and comfortably furnished. The pool area is fantastic – plenty of sun loungers, excellent organization of aerobics, water sports, and other activities
There's a poolside bar serving drinks and snacks. Evening entertainment and live music create a fantastic atmosphere
The hotel is absolutely gorgeous, always kept immaculate with the shiniest floors i have ever seen. Food is amazing with so much choice. Staff are very friendly and always happy to help
If there was one thing of criticism not about the hotel is the surrounding area doesn't have any night life around but to be honest didn't bother us as the hotel entertainment is sufficient